Design, Manufacture, Supply and Delivery of Heritage Trail Signs in the Phoenix Park

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1. At a glance

2. Scope of Work

The Office of Public Works (OPW) requires the design, manufacture, supply, and delivery of 50 bespoke heritage trail signs for the Phoenix Park, Dublin. The project aims to enhance the visitor experience by providing detailed historical information at major landmarks, encouraging longer engagement with the park's history. The contractor will be responsible for the entire process from initial design to final delivery.

Key activities and deliverables include:

• Design: The new signs must be similar in decorative style and layout to existing heritage trail signs in the Phoenix Park. The design must incorporate the current OPW corporate brand logo, as detailed in the 'OPW Brand Guidelines, Social Media' document. Text will be provided by the OPW in both Irish and English, including location names and short descriptions of heritage sites. High-quality resolution images (minimum 300 DPI) of specific Sheila Duff illustrations will also be provided by the OPW.
• Manufacture: Signs must be a single, fixed unit, inherently vandal-proof, robust, and complementary to the outdoor setting of a National Historic Park. The structure is to be Marine Grade, Galvanised, and Powder Coated in a smooth gloss black finish (RAL colour subject to final approval). The interpretive panel must have a matte, non-glare finish for ease of viewing. Signs must have no sharp edges, be easy to clean and maintain, and use appropriate materials for an outdoor, historic park environment.
• Accessibility: The design and manufacture must align with Section 29 of the Disability Act 2005 and recommendations from the National Disability Authority's Code of Practice on Accessible Heritage Sites. This includes interpretive panels at appropriate angles and heights, correct script, good visual contrast between text and background, and large sans-serif font.
• Supply and Delivery: 50 bespoke heritage trail signs are to be supplied and delivered to the Office of Public Works, Superintendent's Office, Whitefields, Phoenix Park, Dublin, D08 KDC4.
• Workshop Meetings: The contractor must price for and participate in two in-person workshop meetings on-site at the Phoenix Park, Dublin, with OPW staff. These meetings are part of the design stage and will be held at the Superintendent's Office, Whitefields, Phoenix Park, Dublin, D08 KDC4.
• Contract Management: A dedicated contract manager must be nominated to act as the main point of contact, responsible for overall relationship management, performance reporting, dispute resolution, and proactive suggestions for efficiency and cost savings.
• Subcontracting: Subcontracting is not permitted without the prior written consent of the OPW's Representative. Any approved subcontractors must comply with all contract conditions and specifications.

The project completion deadline is the end of Q1 2027.

3. Background & buyer context

The Office of Public Works (OPW) is a service organisation focused on client delivery and value for money, managing a significant estate portfolio including heritage services. This procurement is for the design, manufacture, supply, and delivery of heritage trail signs within the Phoenix Park, Dublin. The Phoenix Park attracts over ten million visitors annually. This initiative is driven by a desire to upgrade the visitor experience, restore historic signs, and provide detailed historical information at key landmarks. The project aligns with the OPW's mission to provide effective and sustainable shared services and aims to enhance visitor engagement with the park's unique past.

4. Eligibility & selection criteria

• Turnover requirement: Not specified for this tender.
• Insurance:
• Employer's Liability: €13 million (any one accident)
• Public Liability: €6.5 million (any one accident)
• Professional Indemnity: Not specified for this tender.
• Tenderers must provide evidence of these insurances prior to contract award. Insurances must be authorised for the Irish jurisdiction.
• Certifications: Not specified for this tender.
• Past experience: Tenderers must provide details of having undertaken three (3) projects of similar size and scale in the last two years. A one-page document including images and text describing each project is required.
• Personnel: A dedicated contract manager must be nominated with authority to deal with all contract matters and responsibility for satisfactory delivery. Specific experience requirements for the contract manager are not detailed.
• Geographic / facility constraints: Not specified for this tender, beyond the requirement for on-site workshop meetings in Dublin.

5. Award criteria & scoring

Criterion Weight (%) Sub-criteria