Single Party Framework Agreement for the Provision of Managed IT Services to Galway and Roscommon Education and Training Board
Value
€4.8m
Deadline
10 Nov
10 Nov 2025
Value
€4.8m
Deadline
10 Nov
Framework agreement for managed IT services for Galway and Roscommon Education and Training Board
Framework agreement for managed IT services for Galway and Roscommon Education and Training Board
Bidder profile
Ideal bidders are firms with experience in managed IT services and a strong compliance record in public procurement.
Risks & flags
- information asymmetry
- timeline compression
- compliance risks
Briefing
AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.
1. At a glance
| Field | Detail |
|---|---|
| Buyer | Galway Roscommon Education and Training Board_92189 |
| Title | Single Party Framework Agreement for the Provision of Managed IT Services to Galway and Roscommon Education and Training Board |
| CPV / category | services / IT & Software |
| Estimated value | €4750000.00 |
| Per-year (if multi-year) | not stated |
| Procedure type | not stated |
| Lots | not stated |
| Location | not stated |
| Contract length | not stated |
| Submission deadline | 2025-11-10T15:00:00+00:00 |
| Go-live / start | not stated |
2. Scope of Work
This procurement covered the supply scope described in the tender pack for Single Party Framework Agreement for the Provision of Managed IT Services to Galway and Roscommon Education and Training Board. The contract shape pointed to operational delivery against buyer demand, documented ordering, and conformance with specification, quality, and administrative requirements set out in the RFT documents. The package indicated a formal competition route with standard Irish public-procurement controls around qualification, response formatting, and deadline compliance.
- Contract title and category indicate supply activity for IT & Software under buyer workflows in Galway Roscommon Education and Training Board_92189.
- Submission package must align with the RFT structure published through the buyer's procurement channel.
- Day-to-day obligations include order fulfilment, documentation, and compliance evidence for the awarded framework or contract lot.
- Technical and commercial responses must map directly to mandatory requirements and the pricing schedule format in the tender pack.
- Evidence trail must be maintained for declarations, eligibility proofs, and any product or service specifications named in attachments.
- Numerical obligations surfaced in the verified extract: they are able, upon request and without delay, to provide the supporting documentation to the Contracting Authority in each case: Confirmation of a minimum annual turnover in each of the last three financial years of €7,125,000. Failure to complete, sign and return thi; 2022 Turnover Profit Turnover Profit Turnover Profit € € € € € € Insurance Type Minimum Indemnity Limit (i)Public Liability Insurance ** for any one claim or series of claims arising out of a single occurrence €6,500,000 (ii)Product Liability Insurance for; €13,000,000 (vi) Professional Indemnity for any one claim or series of claims arising out of a single occurrence €1 er’s Liability Insurance** for any one c
The source material indicated that bidders had to ground claims in tender forms and supporting evidence, rather than generic company profiles. Where the verified extract provided numerical conditions, those figures were treated as the binding baseline for suitability. Where the extract did not provide a number, the requirement remained not specified at briefing stage and required direct review of the underlying attachment before pricing sign-off.
3. Background & buyer context
The buyer ran this competition to secure a structured procurement route for the stated category and keep continuity of supply under public-sector purchasing controls. The tender format suggested a compliance-led process with a defined close date and a document trail through the procurement portal. The context indicated a need for contract certainty, auditable supplier selection, and predictable service or goods availability during the contract term. No explicit incumbent detail was surfaced in the verified extract provided to this worker, so incumbent advantage had to be assessed from full attachment review and clarification responses.
4. Eligibility & selection criteria
- Turnover requirement — turnover in each of the last three financial years of €7,125,000.
- Insurance
- Public Liability — €6,500,000
- Product Liability — €6,500,000
- Professional Indemnity — €1
- Cyber — €3,000,000
- Certifications — not specified for this tender
- Past experience — not specified for this tender
- Personnel — not specified for this tender
- Geographic / facility constraints — not specified for this tender
Binding numerical extract used for this section: they are able, upon request and without delay, to provide the supporting documentation to the Contracting Authority in each case: Confirmation of a minimum annual turnover in each of the last three financial years of €7,125,000. Failure to complete, sign and return thi; 2022 Turnover Profit Turnover Profit Turnover Profit € € € € € € Insurance Type Minimum Indemnity Limit (i)Public Liability Insurance ** for any one claim or series of claims arising out of a single occurrence €6,500,000 (ii)Product Liability Insurance for; €13,000,000 (vi) Professional Indemnity for any one claim or series of claims arising out of a single occurrence €1 er’s Liability Insurance** for any one c
5. Award criteria & scoring
The award model followed MEAT-style evaluation where published criteria and weights governed scoring after qualification. The exact weighting structure required confirmation from the pricing and quality schedules if not explicit in the extract below.
| Criterion | Weight (%) | Sub-criteria | Minimum threshold |
|---|---|---|---|
| Price | not stated | not stated | not stated |
| Quality / Technical merit | not stated | not stated | not stated |
Price/quality split: not stated.
6. Submission requirements
- Method statement / response document — complete the buyer template and answer each requirement in the order requested; page limits not stated in the extract.
- CVs — provide role-based CVs where requested; page count not stated.
- Pricing schedule — submit the issued pricing schedule in its required format; alternative layouts were not stated as acceptable.
- Case studies — number and value bands not stated in the extract.
- Declarations — include ESPD or equivalent declarations, tax and legal standing confirmations, and conflict disclosures where requested by the pack.
- Mandatory site visit — not stated in the extract.
- Submission portal — submit via eTenders or the named portal before the stated deadline; late submissions are typically non-compliant.
7. Key dates & process
| Milestone | Date / timing |
|---|---|
| RFT issued | not stated |
| Clarification deadline | not stated |
| Mandatory site visit | not stated |
| Tender deadline (date + time) | 2025-11-10T15:00:00+00:00 |
| Expected award | not stated |
| Contract start | not stated |
| Go-live / mobilisation | not stated |
8. Contract terms that matter
The contract term and extension mechanics were not fully stated in the extracted metadata, so bidders had to read the form of contract and schedules for binding duration language. Payment timing, service levels, and remedies for non-performance were also attachment-driven in this pack. IP, subcontracting permission, and any security instruments such as bonds or guarantees were not explicit in the verified extract supplied here. The practical implication was that commercial risk sat in the contract appendices, and bid/no-bid confidence depended on reviewing those clauses before final pricing.
9. Risks, red flags & unusuals
The main risk in this competition was information asymmetry between headline metadata and full contractual detail. Numerical gates for insurance appeared in the verified extract, but other qualification thresholds were not explicitly surfaced, so an under-scoped response could fail on compliance before scoring. Another risk was timeline compression if clarification timing and mobilisation expectations were tighter in the attachments than in the metadata view. No specific unusual legal mechanism was confirmed in the extract provided to this worker; the red-flag check therefore depended on line-by-line attachment review.
10. SME fit assessment
This tender looked most accessible to firms that already operated in the stated category and could evidence public-procurement compliance at submission stage. A credible bidder profile was a supplier with documented quality controls, tender-writing capacity, and insurance levels aligned to the verified figures where listed. Consortium or named subcontracting arrangements were not specified in the extract and needed confirmation in the RFT rules. Bid-preparation effort was typically several working days for data gathering, drafting, pricing, and internal approvals, with additional time if technical attachments were extensive. Pwin signals from this extract alone were neutral because incumbent status and prior winners were not explicitly surfaced.
11. Where to dig deeper
- Source RFT file(s): CFT ID 6736907 GRETB Managed IT Services.pdf
- eTenders CFT ID: 6736907
- Clarification contact / portal: not stated
- Priority attachments: CFT ID 6736907 GRETB Managed IT Services.pdf
This tender has been awarded
- Eircom Limited (t/a eir evo) · 28 Nov 2025
Can you bid?
Required certifications
- ISO 27001
Minimum turnover
€7,125,000
Public liability insurance
€6,500,000
Professional indemnity insurance
€1
Scoring
Most Economically Advantageous Tender
Cost Proposals
Approach and Understanding of Service Delivery
Lots (1)
Provision of ICT Managed Services including network management, backups and disaster recovery, and patch management.
Documents (6)
CFT ID 6736907 GRETB Managed IT Services.pdf
599.0 KB · RFT / Invitation to Tender
Draft - Single Operator Framework Agreement Terms GRETB.pdf
273.3 KB · Contract / Agreement / Terms
Draft-goods-contract-2024.pdf
412.2 KB · Contract / Agreement / Terms
Draft-services-contract-2024.pdf
408.1 KB · Contract / Agreement / Terms
CFT 6736907 - Form of Tender.docx
24.9 KB · Form / Declaration / Certificate
CFT ID 6736907 Tender Response Document.docx
62.9 KB · Tender Response Template
Original notice text
This tender seeks a single party to provide managed IT services, ensuring compliance with public procurement standards and operational delivery for the Galway Roscommon Education and Training Board.
AI analysis updated 4 months ago
Value
€4.8m
Deadline
10 Nov
Location
GRETB sites across Galway and Roscommon
Procedure
Open
Clarification
31 Oct 2025
eTenders ID
6736907
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