PROJ000009607 - ISW024F - Multi Supplier Framework Agreement for the provision of Virtualisation Software and Associated Reseller Services
Value
€80.0m
Deadline
17 Sep
17 Sep 2024
Value
€80.0m
Deadline
17 Sep
Multi Supplier Framework for Virtualisation Software and Reseller Services in Ireland
Multi Supplier Framework for Virtualisation Software and Reseller Services in Ireland
Bidder profile
Mid-sized to large firms with experience in public sector IT services and compliance.
Risks & flags
- Qualification gate
- Two-step process
- Technical ambiguity
Briefing
AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.
1. At a glance
| Field | Detail |
|---|---|
| Buyer | The Office of Government Procurement |
| Title | PROJ000009607 - ISW024F - Multi Supplier Framework Agreement for the provision of Virtualisation Software and Associated Reseller Services |
| CPV / category | services |
| Estimated value | 80000000.00 |
| Per-year (if multi-year) | not stated |
| Procedure type | not stated |
| Lots | not stated |
| Location | Ireland |
| Contract length | 12 months |
| Submission deadline | 2024-09-17T11:00:00+00:00 |
| Go-live / start | not stated |
2. Scope of Work
The Office of Government Procurement ran this procurement for “PROJ000009607 - ISW024F - Multi Supplier Framework Agreement for the provision of Virtualisation Software and Associated Reseller Services” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:
- Title: PROJ000009607 - ISW024F - Multi Supplier Framework Agreement for the provision of Virtualisation Software and Associated Reseller Services
- WITH A REQUIREMENT FOR VMWARE VIRTUALISATION SOFTWARE AND ASSOCIATED RESELLER SERVICES WITH A VALUE UP TO AND INCLUDING €50,000 (ex VAT) FOR LOT 1 ONLY – ANNUAL AGREEMENT At any time, only one of the Fram
- quirement for VMware Virtualisation Software and Associated Reseller Services of up to and including a maximum value of €50,000 (Ex VAT)
- t for the provision of VMware virtualisation software and associated reseller services with a value up to and including €50,000 shall be awarded for year 1 of the Framework (the “Lot 1 Initial Agreement”)
- irements are for VMware Virtualisation Software and Associated Reseller Services up to and including a maximum value of €50,000 (Ex VAT)
- CLIENTS WITH A REQUIREMENT FOR VMWARE VIRTUALISATION SOFTWARE AND ASSOCIATED RESELLER SERVICES WITH A VALUE OF ABOVE €50,000 (Ex VAT) FOR LOT 1 ONLY – FRAMEWORK AGREEMENT Framework Clients who have a r
- equirement for VMware Virtualisation Software and Associated Reseller Services with a value above €50,000 (Ex VAT) shall carry out a Mini-Competition in accordance with the terms of the
- VMware Virtualisation Software and Associated Reseller Services with a value above €50,000 (Ex VAT) shall carry out a Mini-Competition in accordance with the terms of the
- WITH A REQUIREMENT FOR CITRIX VIRTUALISATION SOFTWARE AND ASSOCIATED RESELLER SERVICES WITH A VALUE UP TO AND INCLUDING €150,000 (ex VAT) FOR LOT 2 ONLY – ANNUAL AGREEMENT At any time, only one of the Fram
- quirement for Citrix Virtualisation Software and Associated Reseller Services of up to and including a maximum value of €150,000 (Ex VAT)
- t for the provision of Citrix virtualisation software and associated reseller services with a value up to and including €150,000 shall be awarded for year 1 of the Framework (the “Lot 2 Initial Agreement”)
- irements are for Citrix Virtualisation Software and Associated Reseller Services up to and including a maximum value of €150,000 (Ex VAT) Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.
3. Background & buyer context
The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.
- 1.3 LOTS The Framework will be divided into three lots (each a “Lot”) as described below. Each Lot will result in a separate framework agreement (each a “Framework Agreement”): Lot 1: VMware Virtualisation Software and Associated Reseller Services; Lot 2: Citrix Virtualisation Software and Associated Reseller Services; Lot 3: Other (non-specified) Virtualisation Software and Associated Reseller Services. Lot 1 VMware Virtualisation Software and Associated Reseller Services Lot 1 is to be utilised by Framework Clients who have a pre-existing agreement with VMWare and who: 1. wish to renew existing VMware virtual environment licences and/or existing virtualisation software support and maintenance; 2. require VMware specific licences and/or virtualisation software support and maintenance where such Framework Clients wish to expand all or part of their existing environments; 3. wish to upgrade existing VMware software and licences; 4. wish to avail of support services, professional technical services, training services or managed services for existing VMware virtual environments. For the avoidance of doubt, only VMware Services and Products (and/or successors to such Products and Services as described in paragraph 1.2.1 above) are in scope for Lot 1. Lot 2 Citrix Virtualisation Software and Associated Reseller Services Lot 2 is to be utilised by Framework Clients who have pre-existing agreement with Citrix and who: 1. wish to renew existing Citrix virtual environment licences and/or existing virtualisation software support and maintenance; 2. require Citrix specific licences and/or virtualisation software support and maintenance where such Framework Clients wish to expand all or part of their existing environments; 3. wish to upgrade existing Citrix software and licences; 4.
- [ISW024F_-_Virtualisation_RFT_Final_Version 5.docx] virtual environment licences and/or existing virtualisation software support and maintenance; 2. require Citrix specific licences and/or virtualisation software support and maintenance where such Framework Clients wish to expand all or part of their existing environments; 3. wish to upgrade existing Citrix software and licences; 4. wish to avail of support services, professional technical services, training services or managed services for existing Citrix virtual environments. For the avoidance of doubt, only Citrix Services and Products (and/or successors to such Products and Services as described in paragraph 1.2.1 above) are in scope for Lot 1. Lot 3: Other (non-specified) Virtualisation Software and Associated Reseller Services Lot 3 is to be utilised by Framework Clients who: 1. have an existing agreement with an OSM for virtualisation software provided under that OSM Brand (as defined in Appendix 1A of this RFT) which is not represented on Lot 1 or Lot 2 and who: 2. wish to renew existing virtual environment licences and/or existing virtualisation software support and maintenance; 3. require OSM Brand specific licences and/or virtualisation software support and maintenance where such Framework Clients wish to expand all or part of their existing virtual environments; 4. wish to upgrade existing OSM Brand specific software and licences; 5. wish to avail of support services, professional technical services, training services or managed services for existing virtual environments; 6. wish to purchase new virtualisation software to integrate with their current environment; For the avoidance of doubt, VMware and Citrix Services and Products are NOT in scope for Lot 3. *
- [ISW024F_-_Virtualisation_RFT_Final_Version 5.docx] cost of all associated virtualisation software support and maintenance, excluding mark-up, VAT and the cost of any additional Services and Products required by the Framework Client. For the avoidance of doubt the maximum value is the cumulative value of the Framework Client requirement across all VMware virtualisation software Services and Products currently being used by the Framework Client in its existing virtual environment whether for one year or multiple years at the time of drawdown. An initial agreement for the provision of VMware virtualisation software and associated reseller services with a value up to and including €50,000 shall be awarded for year 1 of the Framework (the “Lot 1 Initial Agreement”). The Initial Agreement will be awarded in Lot 1 by the Contracting Authority for a term of one (1) year from the date of commencement of the Framework Agreement to meet the needs of Framework Clients. The terms and conditions of the Initial Agreement are set out at Appendix 6A to this RFT. The Initial Agreement will be evaluated on price only as further set out in Section 3.3 of this RFT. Only those admitted to the Framework will be considered for the Initial agreement. Evaluation in respect of the Initial Agreement will be conducted as a separate process after evaluation of the Framework Tenders. As and when such Framework Clients have requirements for the Services and Products during the one (1) year term they will drawdown the Services and Products by serving a formal written notification (“Notification to Activate Services Form” or “NASF”) on the Framework Member as set out at Schedule F to the Agreement (Appendix 6A of this RFT refers). When the NASF is executed by a Framework Client a Framework Client Contract (as defined in Clause 26 of Appendix 6A) is formed. Framework Members should note that no enforceable commitment of any kind will exist until a NASF is signed and issued by a Framework Client and furnished to the successful Framework Member in accordance with the
- [ISW024F_-_Virtualisation_RFT_Final_Version 5.docx] VMware Virtualisation Software and Associated Reseller Services with a value above €50,000 (Ex VAT) shall carry out a Mini-Competition in accordance with the terms of the Framework Agreement as set out in Appendix 5 of this RFT. Any Services Contract awarded by a Framework Client pursuant to a Mini-Competition will be awarded on the terms and conditions set out at Appendix 6 of the RFT. Tenderers should note that the minimum value of €50,000 (Ex VAT) is based on the total value of the cost of the virtualisation software licences (including renewals and additional licences) and/or the cost of associated virtualisation software support and maintenance, excluding mark-up, VAT and the cost of any additional Services and Products required by the Framework Client. For the avoidance of doubt the minimum value is the cumulative value of the Framework Client requirement across all VMware virtualisation software products currently being used by the Framework Client in its existing virtual environment whether for one year or multiple years at the time of drawdown. Tenderers should note that no enforceable commitment of any kind will exist until the Services Contract at Appendix 6 of this RFT has been duly executed. LOT 2: CITRIX VIRTUALISATION SOFTWARE AND ASSOCIATED RESELLER SERVICES: CLIENTS WITH A REQUIREMENT FOR CITRIX VIRTUALISATION SOFTWARE AND ASSOCIATED RESELLER SERVICES WITH A VALUE UP TO AND INCLUDING €150,000 (ex VAT) FOR LOT 2 ONLY – ANNUAL AGREEMENT At any time, only one of the Framework Members appointed to the Lot 2 Framework will be selected to meet the needs of those Framework Clients who have a requirement for Citrix Virtualisation Software and Associated Reseller Services of up to and including a maximum value of €150,000 (Ex VAT). This maximum value of €150,000 (Ex VAT) is based on the total
4. Eligibility & selection criteria
- Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
- Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; mum levels of insurance required are not likely to exceed the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €13 million limit for any one claim or series of; Public Liability €6.5 million limit for any one claim o
- Certifications — here the date of establishment is more recent, for each year the Tenderer has been established Tenderers must demonstrate that they have generated a minimum annual turnover of five hundred thousand Euro (€500,000) for each of the three financial years
- Past experience — ry Requirement Qualifying Threshold Economic and Financial Standing for Lot 1 Tenderers must demonstrate that they have generated a minimum annual turnover of two million, four hundred thousand Euro (€2,400,000) for each of the three financial years; ry Requirement Qualifying Threshold Economic and Financial Standing for Lot 2 Tenderers must demonstrate that they have generated a minimum annual turnover of one million two hundred and sixty thousand Euro (€1,260,000) for each of the three financial years; ry Requirement Qualifying Threshold Economic and Financial Standing for Lot 3 Tenderers must demonstrate that they have generated a minimum annual turnover of five hundred thousand Euro (€500,000) for each of the three financial years
- Personnel — not specified for this tender
- Geographic / facility constraints — ry Requirement Qualifying Threshold Economic and Financial Standing for Lot 1 Tenderers must demonstrate that they have generated a minimum annual turnover of two million, four hundred thousand Euro (€2,400,000) for each of the three financial years; ry Requirement Qualifying Threshold Economic and Financial Standing for Lot 2 Tenderers must demonstrate that they have generated a minimum annual turnover of one million two hundred and sixty thousand Euro (€1,260,000) for each of the three financial years; ry Requirement Qualifying Threshold Economic and Financial Standing for Lot 3 Tenderers must demonstrate that they have generated a minimum annual turnover of five hundred thousand Euro (€500,000) for each of the three financial years Additional binding lines surfaced in the deterministic extract:
- — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
- mum levels of insurance required are not likely to exceed the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €13 million limit for any one claim or series of
- Public Liability €6.5 million limit for any one claim o
- Professional Indemnity €2 million limit for any one claim o
- Cyber Insurance (Including loss of data) €5 million limit for any one claim or series of claims and in the aggregate per insurance year Crime / Fidelity No less than €1 million in any one loss limit
- ry Requirement Qualifying Threshold Economic and Financial Standing for Lot 1 Tenderers must demonstrate that they have generated a minimum annual turnover of two million, four hundred thousand Euro (€2,400,000) for each of the three financial years
5. Award criteria & scoring
| Criterion | Weight (%) | Sub-criteria | Pass/fail threshold |
|---|---|---|---|
| Quality | not stated | Methodology / implementation detail not stated in extract | not stated |
| Price | not stated | Pricing basis not stated in extract | not stated |
| The documents indicated a staged process (qualification, then tender). Any explicit MEAT split is captured above where a numeric line was visible; otherwise it remained not specified in the provided text extract. |
6. Submission requirements
- Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
- CVs (page count, named roles) — not specified in extract.
- Pricing schedule (format/template) — expected at ITT stage.
- Case studies (number/value range) — client references/comparable project evidence was referenced.
- Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
- Mandatory site visit — not specified in extract.
- Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
- Tenderer A submits a Tender for Lots 1 and 2, Tenderer A must have generated a minimum of three million five hundred thousand Euro (€3,500,000) in turnover for each of the three financial years immediately preceding the date of publication of this RFT
- n to Activate Services Form” or “NASF”) on the Framework Member as set out at Schedule F to the Agreement (Appendix 6A of this RFT refers)
- n to Activate Services Form” or “NASF”) on the Framework Member as set out at Schedule F to the Agreement (Appendix 6A
- Appendix 1: Requirements and Specifications
- Appendix 4: Declaration as to Personal Circumstances of Tenderer
- Appendix 6A Services Contract with NASF
7. Key dates & process
| Milestone | Date |
|---|---|
| RFT issued | not specified |
| Clarification deadline | not specified |
| Mandatory site visit | not specified |
| Tender deadline (date + time) | 2024-09-17T11:00:00+00:00 |
| Expected award | not specified |
| Contract start | not specified |
| Go-live / mobilisation | not stated |
| Date surfaced in documents | 2024-09-17T11:00:00+00:00 |
| Date surfaced in documents | Regulations 2016 |
| Date surfaced in documents | Office 2016 |
8. Contract terms that matter
Contract duration in the extract: 12 months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.
- VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
- equirement for VMware Virtualisation Software and Associated Reseller Services with a value above €50,000 (Ex VAT) shall carry out a Mini-Competition in accordance with the terms of the
- VMware Virtualisation Software and Associated Reseller Services with a value above €50,000 (Ex VAT) shall carry out a Mini-Competition in accordance with the terms of the
- equirement for Citrix Virtualisation Software and Associated Reseller Services with a value above €150,000 (Ex VAT) shall carry out a Mini-Competition in accordance with the terms of the
- The conclusion of a Framework Agreement with a Framework Member does not guarantee the award of any Services Contract
- Contract(s) respectively and recover from the Framework Member any loss resulting from any such termination
- 3 if the Framework Member becomes insolvent, becomes bankrupt, is wound up, enters into examinership, comme
- uthority, (if the breach(es) are capable of remedy), within 30 days after receipt of a request in writing f
9. Risks, red flags & unusuals
- Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
- The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
- Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.
10. SME fit assessment
This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.
- Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
- Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
- Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
- Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.
11. Where to dig deeper
- Source RFT/PQQ filenames: ISW024F_-_Virtualisation_RFT_Final_Version 5.docx, RFT, awarded pursuant to a Mini-Competition insurances of the type and to the min, RFT (or where the date of establishment is.
- eTenders CFT / notice reference: not specified in extract.
- Clarification contact / portal: eTenders message portal (email not surfaced in extract).
- Key attachments to prioritise: RFT (or where the date of establis, RFT (or where the date of establishment is more recent, f, RFT.
This tender has been awarded
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- Bechtle · 13 Jan 2025
- Enterprise Solutions · 13 Jan 2025
- Ergo · 13 Jan 2025
- PFH Technology Group · 13 Jan 2025
- Securelinx Limited · 13 Jan 2025
- Softcat plc · 13 Jan 2025
- Triangle Technology Services Limited · 13 Jan 2025
- Eircom Limited (t/a eir evo) · 13 Jan 2025
- Ergo · 20 Dec 2024
Can you bid?
Minimum turnover
€2,400,000
Public liability insurance
€6,500,000
Professional indemnity insurance
€2,000,000
Scoring
Lowest Price
Lots (3)
Documents (4)
ISW024F_-_Virtualisation_RFT_Final_Version 5.docx
385.8 KB · RFT / Invitation to Tender
ISW024F - Appendix 2 - Pricing Schedule Lot 1.xlsx
57.7 KB · Pricing / BOQ / Schedule of Rates
ISW024F - Appendix 2 - Pricing Schedule Lot 2 Lot 3.xlsx
56.2 KB · Pricing / BOQ / Schedule of Rates
eESPD - template.docx
113.2 KB · ESPD (European Single Procurement Document)
Original notice text
This tender involves a framework agreement for the provision of VMware and Citrix virtualisation software and associated reseller services, with a total estimated value of €80 million over 12 months.
AI analysis updated 4 months ago
Value
€80.0m
Deadline
17 Sep
Location
Services to be provided across Ireland under the framework agreement.
Procedure
Open
Clarification
12 Jul 2024
eTenders ID
3724439
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