Agency Recruitment Services to Support the Management of Patients with Behaviour that Challenges

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

Children's Health Ireland (CHI) ran this procurement for “Agency Recruitment Services to Support the Management of Patients with Behaviour that Challenges” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

• Title: Agency Recruitment Services to Support the Management of Patients with Behaviour that Challenges
• be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.7 million Public Liability €6
• to the Service Provider total €10,000 or more (including VAT) in a 12 month period;
• rer shall be required to supply its Tax Clearance Access Number and Tax Reference Number to facilitate online verification of their tax status by
• Service Provider total €10,000 or more (including VAT) in a 12 month period;
• writing to the Service Provider to remove them within 7 days of receipt by the Service Provider
• on (the “Services Contract”) will be issued for a term of 12 months (“the Term”)
• Inpatients requiring services In CHI in last 12 Months
• Agency Recruitment Services to Support the Management of Patients with Behaviour that Challenges
• 1.1 Children’s Health Ireland (CHI) (the “Contracting Authority”) invites tenders (“Tenders”) to this request for tenders (“RFT”) from economic operators (“Tenderers”) for the provision of the services as described in Appendix 1 to this RFT (the “Services”).
• 1.2 In summary, the Services comprise: Agency Recruitment Services to Support the Management of Patients with Behaviour that Challenges.
• 1.3 This competition is intended to result in a multi-supplier framework agreement for the provision of short term/temporary agency placements for CHI. The framework will consist of up to 3 framework members. CHI will inform the agency/agencies of vacant role requirements as they arise. For urgent requirements, the agency ranked 1st (the highest scoring agency from the tender) will be contacted and given first opportunity to fill the vacancy. Should a suitable candidate not be available, CHI will go to the 2nd ranked agency. Should this be unsuccessful, the 3rd ranked agency will be contacted. CHI must receive confirmation from the agency a suitable candidate is available or unavailable within two hours of initial contact being made. For longer term roles that are not of an urgent nature, CHI may contact all three framework members and select the most suitable candidate(s) from proposals put forward. The response time for requests of this nature will be determined by CHI at the time and may vary. The agency deemed to be proposing the best quality candidate(s) within the timeframe specified will be successful in filling the role. Successful bidders will sign a Services Contract with CHI that will apply to services drawn down during the lifetime of the multi-supplier framework. CHI have the right to remove any framework member at any point due to non-conformance / poor performance. In this instance, a suitably qualified lower ranking bidder may Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

• 14-year-old transferred from another hospital with 8 week history of Catatonia
• 1.7 Contracting Authority policy seeks to encourage participation on a fair and equal basis by Small and Medium Enterprises (“SME”s) in this Competition. SMEs that believe the scope of this Competition is beyond their technical or business capacity are encouraged, subject to paragraph 2.5, to explore the possibilities of forming relationships with other SMEs or with larger enterprises. Through such relationships they can participate and contribute to the successful implementation of any Services Contract that

4. Eligibility & selection criteria

• Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; ver on all Risks basis Full replacement value and associated expenses €6,500 From date of Contract until Goods delivered and accepted by HSE Product liability for any Goods €6,500,000 €6,500 From date of Contract until completion; €6,500,000 €50,000 From date of Contract until 6 years after completion of Job Public liability for death, personal injury, loss of and damage to property €6,500,000 €6,500 From date of Contract until completion
• Certifications — not specified for this tender
• Past experience — €6,500,000 €50,000 From date of Contract until 6 years after completion of Job Public liability for death, personal injury, loss of and damage to property €6,500,000 €6,500 From date of Contract until completion
• Personnel — not specified for this tender
• Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
• — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• ver on all Risks basis Full replacement value and associated expenses €6,500 From date of Contract until Goods delivered and accepted by HSE Product liability for any Goods €6,500,000 €6,500 From date of Contract until completion
• €6,500,000 €50,000 From date of Contract until 6 years after completion of Job Public liability for death, personal injury, loss of and damage to property €6,500,000 €6,500 From date of Contract until completion
• of the Job Employer’s liability for sickness, injury and death of employees €12,700,000 €0 From date of Contract until completion of the Job Motor Insurance required by law Third Party Property Damage - €2.6m
• be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.7 million Public Liability €6
• 5 million Professional Indemnity €1.5 million 2

5. Award criteria & scoring

2. Approach & Service Methodology Sub Criteria as follows: * Demonstrate 60% not stated not stated The documents indicated a staged process (qualification, then tender). Any explicit MEAT split is captured above where a numeric line was visible; otherwise it remained not specified in the provided text extract.

6. Submission requirements

• Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
• CVs (page count, named roles) — not specified in extract.
• Pricing schedule (format/template) — expected at ITT stage.
• Case studies (number/value range) — client references/comparable project evidence was referenced.
• Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
• Mandatory site visit — not specified in extract.
• Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
• Value: not disclosed (eTenders placeholder)
• Appendix 1: Requirements and Specifications
• Appendix 4: Declaration as to Personal Circumstances of Tenderer
• Appendix 6: Confidentiality Agreement
• 1.1 Children’s Health Ireland (CHI) (the “Contracting Authority”) invites tenders (“Tenders”) to this request for tenders (“RFT”) from economic operators (“Tenderers”) for the provision of the services as described in Appendix 1 to this RFT (the “Services”).
• [RFT - Management of Challenging Behaviour (FINAL).docx] Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the “General Data Protection Regulation”), and any guidelines and codes of practice issued by the Office of the Data Protection Commission or other supervisory authority for data protection in Ireland from time to time. The Contracting Authority will be a Data Controller (where Data Controller has the meaning given under the Data Protection Laws) in respect of any Personal Data (where Personal Data has the meaning given under the Data Protection Laws) required to be provided by the Tenderer in response to this RFT. The Tenderer, as Data Controller in respect of any Personal Data provided by it in its Tender, is required to confirm in the statement required under paragraph 2.4 below that all Data Subjects (where Data Subject has the meaning given under the Data Protection Laws) whose Personal Data is provided by the Tenderer have consented to the processing of such Personal Data by the Tenderer, the Contracting Authority, the Evaluation Team and the supplier of the etenders.gov.ie website, for the purposes of the participation of the Tenderer in this Competition or that the Tenderer otherwise has a legal basis for providing such Personal Data to the Contracting Authority for the purposes of its participation in this Competition.

7. Key dates & process

8. Contract terms that matter

Contract duration in the extract: 6 years. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

• VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
• be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.7 million Public Liability €6
• NOW IT IS HEREBY AGREED in consideration of the sum of €2.00 (the receipt of which is hereby acknowledged by the Contractor) as follows:
• terminate this Contract at any time without cause on giving 28 days notice but
• the other) by termination notified at least 14 and at most 90 days after
• writing to the Service Provider to remove them within 7 days of receipt by the Service Provider
• on (the “Services Contract”) will be issued for a term of 12 months (“the Term”)
• e right to extend the Term for a period or periods of up to 12 months with a maximum of 4 such extension or e

9. Risks, red flags & unusuals

• Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
• Contract value was not disclosed in metadata, creating uncertainty on margin, resourcing, and financing assumptions.
• The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
• Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

• Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
• Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
• Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
• Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

• Source RFT/PQQ filenames: RFT - Management of Challenging Behaviour (FINAL).docx, RFT - Management of Challenging Behaviour (FINAL).docx] Request for Tenders dated 0, RFT - Management of Challenging Behaviour (FINAL).docx] Part 1: Introduction.
• eTenders CFT / notice reference: not specified in extract.
• Clarification contact / portal: eTenders message portal (email not surfaced in extract).
• Key attachments to prioritise: Appendix 1: Requirements and Specifications, Appendix 2: Pricing Schedule, Appendix 3: Tenderer’s Statement.