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← Tenders / UCDOPP5392 Multi-Supplier Framework Agreement for Concessions to provide Café, Hospitality and Restaurant Services to University College Dublin
Awarded Catering & Food Services Services Framework Open

UCDOPP5392 Multi-Supplier Framework Agreement for Concessions to provide Café, Hospitality and Restaurant Services to University College Dublin

Value

€75.7m

Deadline

10 Apr

Multi-supplier framework for café and hospitality services at UCD

SME fit: Medium Bid effort: Medium 📍 Dublin

Multi-supplier framework for café and hospitality services at UCD

Bidder profile

Mid-sized to large firms with experience in public sector catering and hospitality services.

Risks & flags

  • Qualification gate
  • Two-step process
  • Ambiguity in ITT requirements

Briefing

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

Field Detail
Buyer University College Dublin ( UCD )
Title UCDOPP5392 Multi-Supplier Framework Agreement for Concessions to provide Café, Hospitality and Restaurant Services to University College Dublin
CPV / category services
Estimated value 75700000.00
Per-year (if multi-year) not stated
Procedure type not stated
Lots not stated
Location Ireland
Contract length not stated
Submission deadline 2024-04-10T11:00:00+00:00
Go-live / start not stated

2. Scope of Work

University College Dublin ( UCD ) ran this procurement for “UCDOPP5392 Multi-Supplier Framework Agreement for Concessions to provide Café, Hospitality and Restaurant Services to University College Dublin” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

  • Title: UCDOPP5392 Multi-Supplier Framework Agreement for Concessions to provide Café, Hospitality and Restaurant Services to University College Dublin
  • Coaches may only be brought to campus by prior arrangement with UCD Estate Services
  • Systems Biology Ireland (SBI) 73 C6
  • UCD School of Biosystems and Food Engineering 23
  • UCD School of Nursing, Midwifery and Health Systems 30
  • Owner also offers a full range of ancillary and support services to students and staff.
  • certain services for the Licenced Area.
  • indicated that it is willing and able to provide the Services to the Owner.
  • Use in relation to the provision of the Services to the Owner, but so that the Licensee
  • on [ ] in relation to the Services;
  • providing the Owner Services (whether or not the Owner is obliged by this Licence to
  • Services which benefit the Licensed Area in common with other properties, shall be Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

  • Planning and Environmental Policy 48 E1
  • UCD School of Art History and Cultural Policy 41
  • UCD School of Architecture, Planning and Environmental Policy 49
  • UCD School of Social Policy, Social Work and Social Justice 29

4. Eligibility & selection criteria

  • Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
  • Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; 1 public liability, employer’s and product liability insurance with a reputable insurance company to be approved by the Owner and in which the Owner’s interest shall be noted providing a minimum cover of €6.5 million for public liability (for any one clai; m or series of claims arising out of a single occurrence), €13 million for employer’s liability (for any one claim or series of claims arising out of a single occurrence) and €6.5 million for product liability (for any one cla
  • Certifications — not specified for this tender
  • Past experience — not specified for this tender
  • Personnel — not specified for this tender
  • Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
  • — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
  • 1 public liability, employer’s and product liability insurance with a reputable insurance company to be approved by the Owner and in which the Owner’s interest shall be noted providing a minimum cover of €6.5 million for public liability (for any one clai
  • m or series of claims arising out of a single occurrence), €13 million for employer’s liability (for any one claim or series of claims arising out of a single occurrence) and €6.5 million for product liability (for any one cla
  • (b) To effect and keep in force during the Term: (i) such product liability, public liability and employer’s liability insurance providing cover of €6.5 million for public liability (for any one clai
  • m or series of claims arising out of a single occurrence), €13 million for employer’s liability (for any one claim or series of claims arising out of a single occurrence) and €6.5 million for product liability (for any one clai
  • 5 million for public liability (for any one claim or series of claims arising out of a single occurrence), €13 million for employer’s liability (for any one claim or series of claims arising out of a single occurrence) and €6.5 million for product liability (for any one cla

5. Award criteria & scoring

Criterion Weight (%) Sub-criteria Pass/fail threshold
Quality not stated Methodology / implementation detail not stated in extract not stated
Price not stated Pricing basis not stated in extract not stated
The documents indicated a staged process (qualification, then tender). Any explicit MEAT split is captured above where a numeric line was visible; otherwise it remained not specified in the provided text extract.

6. Submission requirements

  • Method statement / response document (template/page limits) — not specified in extract.
  • CVs (page count, named roles) — not specified in extract.
  • Pricing schedule (format/template) — expected at ITT stage.
  • Case studies (number/value range) — client references/comparable project evidence was referenced.
  • Declarations (ESPD/Bona Fides/Tax/COI) — not specified in extract.
  • Mandatory site visit — not specified in extract.
  • Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
  • [UCD Campus Map.pdf] us Regulations
  • [UCD Campus Map.pdf] is indicated by signage in the car parks
  • [UCD Campus Map.pdf] UCD Engineering & Materials Science Centre 23 C9
  • [UCD Campus Map.pdf] Wisdom Church 46 E6
  • [UCD Campus Map.pdf] UCD Sutherland School of Law 72 D10
  • [UCD Campus Map.pdf] and Materials Engineering 23

7. Key dates & process

Milestone Date
RFT issued not specified
Clarification deadline not specified
Mandatory site visit not specified
Tender deadline (date + time) 2024-04-10T11:00:00+00:00
Expected award not specified
Contract start not specified
Go-live / mobilisation not stated
Date surfaced in documents 2024-04-10T11:00:00+00:00
Date surfaced in documents Acts 1990
Date surfaced in documents Act 1997
Date surfaced in documents Acts 1833

8. Contract terms that matter

Contract duration in the extract: not stated. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

  • VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
  • (b) To effect and keep in force during the Term: (i) such product liability, public liability and employer’s liability insurance providing cover of €6.5 million for public liability (for any one clai
  • term time; Sept ʹ May. See website for dates)
  • Dumping: fly tippers will be prosecuted
  • (the “Licence”) for part of the Building subject to the terms and conditions set out
  • be deemed to include any extensions or alterations to or any reductions or variations
  • [Change-Pro Redline - Licence between UCD and Successful tenderer_Lot 1 (Club and O'Reilly Hall only)_FINAL .pdf] be deemed to include any extensions or alterations to or any reductions or variations
  • “Conduits” means all sewers, drains, soakaways, pipes, gullies, gutters, ducts, mains,

9. Risks, red flags & unusuals

  • Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
  • The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
  • Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

  • Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
  • Consortium / sub-contracting — not clearly specified in extract.
  • Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
  • Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

  • Source RFT/PQQ filenames: UCD Campus Map.pdf, Change-Pro Redline - Licence between UCD and Successful tenderer_Lot 1 (Club and O'Reilly Hall only)_FINAL .pdf, schedules hereto and all documents referred.
  • eTenders CFT / notice reference: not specified in extract.
  • Clarification contact / portal: eTenders message portal (email not surfaced in extract).
  • Key attachments to prioritise: Schedule 9 and control for these purposes shall have the, Schedule 8, as same may from time, ITT” means the invitation to tender issued by the Owner.

This tender has been awarded

Can you bid?

Required certifications

  • ISO 9001

Minimum turnover

€9,000,000

Public liability insurance

€6,500,000

Scoring

Lowest Price

Documents (11)

PDF

Change-Pro Redline - Draft Ancillary Licence to occupy seating space between UCD and tenderer_Lot 1 Hopkins building_Final.pdf

1.7 MB

PDF

Change-Pro Redline - Licence between UCD and Successful tenderer_Lot 1 (Club and O'Reilly Hall only)_FINAL .pdf

6.1 MB

PDF

Change-Pro Redline - Licence between UCD and Successful tenderer_Lot 2 & Lot 1 (Blackrock Campus only)_FINAL.pdf

5.5 MB

PDF

Change-Pro Redline - Restaurant Lease between UCD and tenderer_Lot 1_Hopkins Building_FINAL .pdf

2.5 MB

DOCX

SAMPLE All Day Restaurant Menu.docx

20.3 KB

DOCX

Sample Restaurant Dinner Menu.docx

21.1 KB

DOCX

SAMPLE Restaurant Lunch Menu.docx

21.6 KB

DOCX

The Club Cafe Sample Menus.docx

20.2 KB

PDF

UCD Campus Map.pdf

4.1 MB

DOCX

UCDOPP5392 Tender Response Document.docx

252.4 KB

PDF

UCDOPP5392 UCD Campus Catering Services Tender Overview.pdf

1.6 MB

Original notice text

University College Dublin seeks suppliers for a multi-supplier framework agreement to provide café, hospitality, and restaurant services, ensuring compliance with operational and reporting obligations.

AI analysis updated 4 months ago

Bid ↗
Details

Value

€75.7m

Deadline

10 Apr

View on eTenders ↗

Location

Services to be provided across University College Dublin campuses in Ireland.

Procedure

Open

Clarification

21 Mar 2024

eTenders ID

2914595

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