Single party framework for the provision of recruitment and temporary agency staff support services

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

Ombudsman for Children's Office ran this procurement for “Single party framework for the provision of recruitment and temporary agency staff support services” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

• Title: Single party framework for the provision of recruitment and temporary agency staff support services
• [2. OCO - Recruitment Agency Services TRD final version.docx]
• Invitation to Tender for the provision of Recruitment Agency Services to the Ombudsman for Children’s Office
• 4.1 Quality of Service Delivery (45%) 16
• [2. OCO - Recruitment Agency Services TRD final version.docx] Please complete the template in the form and format provided. Tenderers MUST provide a full response in each area, to demonstrate that they have read and understood the requirements and formulated a response accordingly. Please also pay attention to the font size and the lengths outlined in the respective sections. Responses must adhere to the structure and lengths outlined here. During the evaluation phase, evaluators will stop reading content supplied over the proposed response lengths outlined in the document.
• [2. OCO - Recruitment Agency Services TRD final version.docx] Tenderers must address each of the issues and requirements in this part of the RFT and submit, in the tender response document, a detailed description in each case which demonstrates how these issues and requirements will be dealt with / met and their approach to the proposed delivery of the Services. A mere affirmative statement by the Tenderer that it can/will do so or a reiteration of the tender requirements is NOT sufficient in this regard.
• [2. OCO - Recruitment Agency Services TRD final version.docx] Please complete the information requested below:
• [2. OCO - Recruitment Agency Services TRD final version.docx] Tenderers will either pass OR fail each of the Selection Criteria as set out in Section 3.2 of the RFT. A Tenderer who fails a selection criterion will be excluded from participating in this Competition. The selection criteria covered in this tender response document will be assessed on the basis of both open-ended and closed-ended questions. The length of required responses will be made clear for each section.
• [2. OCO - Recruitment Agency Services TRD final version.docx] Tenderers and any/all members of a consortium must declare that they satisfy the financial and economic standing requirement(s) set out below and that they are able, upon request and without delay, to provide the supporting documentation specified below to the Contracting Authority in each case.
• Tenderers must provide the supporting documentation specified above without delay when requested by the Contracting Authority. However, where the Tenderer is unable, for a valid reason, to provide the specified documentation, the Tenderer must inform the Contracting Authority of the valid reason as to why the documentation cannot be supplied and, if the Contracting Authority considers the reason given to be valid, provide such other suitable alternative documentation to prove, to the satisfaction of the Contracting Authority, their economic and financial capacity.
• [2. OCO - Recruitment Agency Services TRD final version.docx] Clearance Please confirm YES/NO
• [2. OCO - Recruitment Agency Services TRD final version.docx] 2022 2021 2020 Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

• AC 3. Sustainability and social criteria (10%) Tenderers should outline: * Their approach to sustainability in their workplace along with any details of third-party accreditation (e.g. ISO 14001 or equivalent) (4%); * How they address sustainability in their selection of the suppliers they use in their business (3%); * Details of any social inclusion programmes that they have initiated, support or are engaged with (3%). 100 60
• • Details of any social programmes and corporate social responsibility initiatives that they have initiated, support or are engaged with. (3%)

4. Eligibility & selection criteria

• Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; applicable Insurance Type Level required Level in Place Details of Excess Renewal Date Employers Liability €12,700,000 € Public Liability €6,500,000 € Professional Indemnity €1,000,000 € Cyber Liability €5,000,000 € AND
• Certifications — not specified for this tender
• Past experience — not specified for this tender
• Personnel — not specified for this tender
• Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
• — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• applicable Insurance Type Level required Level in Place Details of Excess Renewal Date Employers Liability €12,700,000 € Public Liability €6,500,000 € Professional Indemnity €1,000,000 € Cyber Liability €5,000,000 € AND

5. Award criteria & scoring

6. Submission requirements

• Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
• CVs (page count, named roles) — not specified in extract.
• Pricing schedule (format/template) — expected at ITT stage.
• Case studies (number/value range) — client references/comparable project evidence was referenced.
• Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
• Mandatory site visit — not specified in extract.
• Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
• 6 Declaration as to Personal Circumstances of Tenderer 35
• Please do not alter the tender template, it will be checked for compliance with the structure outlined in this tender response document. Please submit this document as part of the RFT response. Any further documentation will be disregarded and will not be scored. Please complete the price scoring sheet provided with the tender documents along with this tender response document.
• [2. OCO - Recruitment Agency Services TRD final version.docx] Tenderers must address each of the issues and requirements in this part of the RFT and submit, in the tender response document, a detailed description in each case which demonstrates how these issues and requirements will be dealt with / met and their approach to the proposed delivery of the Services. A mere affirmative statement by the Tenderer that it can/will do so or a reiteration of the tender requirements is NOT sufficient in this regard.
• Previous Experience Tenderers must demonstrate the successful delivery of at least three comparable projects (in scale, nature, quality and complexity) delivered during the three previous years: Describe in detail, the services offered and outline the extent to which each project is comparable to the requirements set out in Appendix 1 as well as details about how the Tenderer engaged with the client to determine and deliver their requirements.
• I confirm that I have submitted an Organisation Chart with this Tender Yes
• Taking account of the requirements outlined in Appendix 1 of the RFT, please provide information in relation to the following, demonstrating comparability with the requirements of the OCO:

7. Key dates & process

8. Contract terms that matter

Contract duration in the extract: 12 months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

• VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
• [2. OCO - Recruitment Agency Services TRD final version.docx]
• Diagrams can be used to animate responses and while font size may vary on pasting into this format, it is the bidder’s responsibility to make sure any text in diagrams is legible. Suppliers responding to this tender are encouraged to focus on quality rather than volume in their tender response. Please note, all responses are limited in terms of page length. Diagrams, if used, must be deployed within the allocated page limits.
• [2. OCO - Recruitment Agency Services TRD final version.docx] Tenderers must address each of the issues and requirements in this part of the RFT and submit, in the tender response document, a detailed description in each case which demonstrates how these issues and requirements will be dealt with / met and their approach to the proposed delivery of the Services. A mere affirmative statement by the Tenderer that it can/will do so or a reiteration of the tender requirements is NOT sufficient in this regard.
• Date of Establishment, if applicable VAT Registration No: Legal Structure – partnership, limited company, etc.
• Details of any sub-contractors or consortium members:
• [2. OCO - Recruitment Agency Services TRD final version.docx] Tenderers will either pass OR fail each of the Selection Criteria as set out in Section 3.2 of the RFT. A Tenderer who fails a selection criterion will be excluded from participating in this Competition. The selection criteria covered in this tender response document will be assessed on the basis of both open-ended and closed-ended questions. The length of required responses will be made clear for each section.
• I confirm that I will provide evidence of turnover promptly on request. NOTE: In the case of sole traders or partnerships this condition may be satisfied by a letter of confirmation from a senior partner. Yes

9. Risks, red flags & unusuals

• Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
• The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
• Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

• Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
• Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
• Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
• Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

• Source RFT/PQQ filenames: 2. OCO - Recruitment Agency Services TRD final version.docx, RFT response. Any further documentation will be disregarded and will not be scored., RFT)..
• eTenders CFT / notice reference: not specified in extract.
• Clarification contact / portal: eTenders message portal (email not surfaced in extract).
• Key attachments to prioritise: RFT and submit, in the tender response document, a detailed description in each cas, RFT. A Tenderer who fails a selection criterion will be excluded from participating, RFT..