Single Operator Framework Competition for Provision of Catering Equipment Maintenance and Associated Services

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

St. Vincent's University Hospital ran this procurement for “Single Operator Framework Competition for Provision of Catering Equipment Maintenance and Associated Services” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

• Title: Single Operator Framework Competition for Provision of Catering Equipment Maintenance and Associated Services
• [ITT - Framework_Catering Equipment Maintenance (OPEN)_v.07.12.23.docx]
• Object: Framework Members: To establish a single operator framework for provision of maintenance services for Catering Equipment and associated services at St. Vincent’s University Hospital, Elm Park, Dublin, Ireland. Tenderers should note that this is a single party framework where an initial contract and Framework Agreement may be awarded to only one (1) economic operator.
• [ITT - Framework_Catering Equipment Maintenance (OPEN)_v.07.12.23.docx] ; SVUH may (but shall be under no obligation to) extend the term of this Agreement for a further 12 month period from the end of the Initial Term on or before the last day of the Initial Term; to a maximum duration of 48 months.
• [ITT - Framework_Catering Equipment Maintenance (OPEN)_v.07.12.23.docx] Contents
• [ITT - Framework_Catering Equipment Maintenance (OPEN)_v.07.12.23.docx]
• Supporting Documentation Appendix 1
• PM Schedule and Pricing:- 1. Asset PM Schedule; 2. Maintenance Task List; 3. Service Provider and Personnel Requirements. Appendix 2
• Indicative Service Agreement Appendix 4
• [ITT - Framework_Catering Equipment Maintenance (OPEN)_v.07.12.23.docx] INTRODUCTION
• 1.1 St. Vincent’s University Hospital (SVUH) provides a front-line emergency service and national/regional medical care at inpatient and outpatient level with in excess of forty medical and surgical specialties. The hospital has 500 inpatient beds, incorporating 7-day, 5-day and day-care options, including intensive care, high dependency and coronary care beds as well as medical, surgical, orthopaedic, care of the elderly and psychiatry beds.
• St. Vincent’s University Hospital (SVUH) wishes to engage a service provider (the Operator) to provide a complete catering equipment maintenance service, including full planned maintenance of all catering equipment on site; the facility of a call-out service; and associated services. Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

• Employer’s Liability Insurance (“EL”) policy: €13 million (any one claim); 2
• Public Liability Insurance (“PL”) policy: €6.5 million (any one claim); 3
• Product Liability Insurance (PI) policy: €6.5 million (in aggregate); and * 1
• Professional Indemnity Insurance policy (“PII”) - with a limit of indemnity of not less than €500,000 per annum and limited in the aggregate

4. Eligibility & selection criteria

• Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; e current insurance certificates or a broker’s letter confirming the following types and levels of insurance on an “any one claim or event” basis: * Employers Liability (‘EL’): €13 million; * Public Liability (‘PL’): €6.5 million; * Product Liability (‘PI’): €6; 5 million; And * Professional Indemnity Insurance (‘PII’): €500,000 per annum (in aggregate)
• Certifications — e current insurance certificates or a broker’s letter confirming the following types and levels of insurance on an “any one claim or event” basis: * Employers Liability (‘EL’): €13 million; * Public Liability (‘PL’): €6.5 million; * Product Liability (‘PI’): €6; employers liability insurance with a limit of not less than thirteen million euro (€13,000,000)for any one claim or series of connecte; public and products liability insurance with a limit of not less than six million employers liability insurance with a limit of not less than thirteen million euro (€13,000,000)for any one claim or series of connecte
• Past experience — not specified for this tender
• Personnel — not specified for this tender
• Geographic / facility constraints — employers liability insurance with a limit of not less than thirteen million euro (€13,000,000)for any one claim or series of connecte; public and products liability insurance with a limit of not less than six million employers liability insurance with a limit of not less than thirteen million euro (€13,000,000)for any one claim or series of connecte; errors and omissions and professional indemnity insurance covering against liability for claims, damages, losses and expenses with a limit of not less than five million euro (€5,000,000) for any one claim or series of connect Additional binding lines surfaced in the deterministic extract:
• — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• e current insurance certificates or a broker’s letter confirming the following types and levels of insurance on an “any one claim or event” basis: * Employers Liability (‘EL’): €13 million; * Public Liability (‘PL’): €6.5 million; * Product Liability (‘PI’): €6
• 5 million; And * Professional Indemnity Insurance (‘PII’): €500,000 per annum (in aggregate)
• Employer’s Liability Insurance (“EL”) policy: €13 million (any one claim); 2
• Public Liability Insurance (“PL”) policy: €6.5 million (any one claim); 3
• Product Liability Insurance (PI) policy: €6.5 million (in aggregate); and * 1

5. Award criteria & scoring

6. Submission requirements

• Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
• CVs (page count, named roles) — not specified in extract.
• Pricing schedule (format/template) — expected at ITT stage.
• Case studies (number/value range) — client references/comparable project evidence was referenced.
• Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
• Mandatory site visit — not specified in extract.
• Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
• Procedure: Open. This is a single stage procedure whereby any interested party may submit a tender in accordance with this Invitation to Tender (ITT).
• Closing date for receipt of tenders: Compulsory Site Visits: Wednesday, 7th of February, 2024 at 12.00hrs, in accordance with the procedure described in Section 3.6.1 Proposed date for compulsory site visit is Wednesday 17th January 2024 in accordance with the procedure described in Section 3.21
• SVUH Contact: Bill Byrne (via the message facility at www.etenders.gov.ie )
• Document Title Documents Appendix No.
• Supporting Documentation Appendix 1
• PM Schedule and Pricing:- 1. Asset PM Schedule; 2. Maintenance Task List; 3. Service Provider and Personnel Requirements. Appendix 2

7. Key dates & process

8. Contract terms that matter

Contract duration in the extract: 36 months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

• Title: Single Operator Framework Competition for Provision of Catering Equipment Maintenance and Associated Services
• VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
• In consideration of the payment by SVUH to the Contractor of €1.00 (one euro) (the sufficiency of which the Contractor hereby acknowledges), the C
• Term: The Initial term will be for 36 months; SVUH may (but shall be under no obliga
• tion to) extend the term of this Agreement for a further 12 month period from the end of the Initial Term
• the last day of the Initial Term; to a maximum duration of 48 months
• igation to) extend the term of this Agreement for a further 12 month period from the end of the Initial Term
• The initial term of the contract will be 36 months

9. Risks, red flags & unusuals

• Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
• The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
• Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

• Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
• Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
• Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
• Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

• Source RFT/PQQ filenames: ITT - Framework_Catering Equipment Maintenance (OPEN)_v.07.12.23.docx, Appendix 1_Supporting Document 07.12.23.docx, ITT - Framework_Catering Equipment Maintenance (OPEN)_v.07.12.23.docx] ![SV_Univers.
• eTenders CFT / notice reference: OJEU website http://ted.europa.eu/ . .
• Clarification contact / portal: eTenders message portal (email not surfaced in extract).
• Key attachments to prioritise: ITT). , ITT - Framework_Catering Equipment Maintenance (OPEN)_v.07.12.23.docx] ; SVUH may (, ITT Document. .