Framework Competition for Provision of Retail Services Under Licence

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

St. Vincent's University Hospital ran this procurement for “Framework Competition for Provision of Retail Services Under Licence” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

• Title: Framework Competition for Provision of Retail Services Under Licence
• Service Providers will be subject to a general Service Charge of €80,000 per year or part thereof over the term of the licence agreement, to cover clean
• • 7 day trolley service (Once daily between 10
• Services to be provided by Licensee seven days a week x 52 weeks a year
• Prior to commencement of contact, 2 months Licence Fee and service charges must be
• Object: Provision of Retail Services under Licence i.e. Coffee Shops and Newsagent / Convenience Units for SVUH.
• 1.1. Scope of Services 6
• 1.4. Service Philosophy 7
• 2.1. Service Charges 13
• The undertaking will involve two coffee shop services plus two Newsagent/Convenience type services within units located within the atrium of the Clinical Services Building and the Ward Block Building.
• The Hospital now seeks submissions from parties interested in providing Coffee Shop & Newsagent services under licence from these facilities. For the avoidance of doubt, operators are required to tender to operate all units (1 Lot).
• • The operation of one existing Coffee Shop within the designated area in the atrium area of the Clinical Services Building (Coffee Shop No.3); Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

• [RFT - Retail Licences_(OPEN) v.25.05.23.docx]
• • The operation of the existing coffee shop located on the ground floor of the existing Ward Block Building (Coffee Shop No.1);
• • The operation of one existing Coffee Shop within the designated area in the atrium area of the Clinical Services Building (Coffee Shop No.3);
• • The operation of the existing newsagent/convenience shop located on the ground floor of the existing Ward Block Building (Newsagent/Convenience Shop No.4);

4. Eligibility & selection criteria

• Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; Evidence of Employers Liability cover with a Limit of Indemnity of €13m and Public Liability cover with a limit of indemnity of €6.5m must be included in Operators tender su; e: Tenderers are required to provide current insurance certificates or a broker’s letter confirming the following types and levels of insurance: €13m Employers Liability, €6.5m Public Liability and with a permRFTed d
• Certifications — e: Tenderers are required to provide current insurance certificates or a broker’s letter confirming the following types and levels of insurance: €13m Employers Liability, €6.5m Public Liability and with a permRFTed d
• Past experience — not specified for this tender
• Personnel — not specified for this tender
• Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
• — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Evidence of Employers Liability cover with a Limit of Indemnity of €13m and Public Liability cover with a limit of indemnity of €6.5m must be included in Operators tender su
• e: Tenderers are required to provide current insurance certificates or a broker’s letter confirming the following types and levels of insurance: €13m Employers Liability, €6.5m Public Liability and with a permRFTed d

5. Award criteria & scoring

6. Submission requirements

• Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
• CVs (page count, named roles) — not specified in extract.
• Pricing schedule (format/template) — not specified in extract.
• Case studies (number/value range) — client references/comparable project evidence was referenced.
• Declarations (ESPD/Bona Fides/Tax/COI) — not specified in extract.
• Mandatory site visit — not specified in extract.
• Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
• Value: not disclosed (eTenders placeholder)
• Procedure: Open. This is a single stage procedure whereby any interested party may submit a tender in accordance with this Request for Tenders (RFT).
• Site Visit: Wednesday, 14th June 2023 at 14.30hrs in accordance with Section 5 of this RFT Document. (Confirmation of attendance to be provided by Friday 9th June @ 15.00hrs.).
• SVUH Contact: Bill Byrne (via the message facility at etenders.gov.ie)
• 1.7. Comparative Pricing 8
• APPENDIX 9 – TERMS AND CONDITIONS OF LICENCE 23

7. Key dates & process

8. Contract terms that matter

Contract duration in the extract: 4 Years. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

• VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
• Service Providers will be subject to a general Service Charge of €80,000 per year or part thereof over the term of the licence agreement, to cover clean
• Payment shall be made within 45 days of receipt of a correct and appropriate
• Closing date for receipt of tenders:
• Closing date for receipt of tenders: Friday, 30th June 2023 at 12.00hrs (Midday) in accordance with the procedure described in Section 3.1.
• 2.6. Description of Accommodation 13
• 3.5. Extension of tender period 16
• 3.6. Modifications to tenders prior to the closing date for receipt of tenders 16

9. Risks, red flags & unusuals

• Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
• Contract value was not disclosed in metadata, creating uncertainty on margin, resourcing, and financing assumptions.
• The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

• Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
• Consortium / sub-contracting — not clearly specified in extract.
• Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
• Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

• Source RFT/PQQ filenames: RFT - Retail Licences_(OPEN) v.25.05.23.docx, 3.5. Extension of tender

[RFT - Retail Licences_(OPEN) v.25.05.23.docx, RFT - Retail Licences_(OPEN) v.25.05.23.docx] ![SV_University_Lhead_Background](dat.

• eTenders CFT / notice reference: not specified in extract.
• Clarification contact / portal: [email protected].
• Key attachments to prioritise: RFT). , RFT Document. , RFT Document. (Confirmation of attendance to be provided by Friday 9th June @ 15.0.