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Closed IT & Software Services Framework Restricted

Tender for Online Services for Bus Éireann and Expressway

Value

€2.5m

Deadline

17 Feb

This project involves providing online services for Bus Éireann and Expressway, including support for their websites and mobile apps. The contractor will ensure quality control, security, and accessibility in the development and maintenance of these services.

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Must-haves

Fail any = disqualified
Required

Demonstrate a turnover of at least 3000000 EUR

Required

Provide details of their Quality Assurance System aligned with ISO9000 or similar

Required

Provide details of their Environmental Policy aligned with ISO14001 or similar

Required

Provide details of their Sustainability Policy

Required

Provide details of their Health and Safety Policy aligned with ISO45001 or similar

Can you bid?

Required certifications

  • ISO 9001
  • ISO 14001
  • ISO 45001

Minimum turnover

€3,000,000

Background

The contractor will be responsible for delivering online services that include a journey planner, real-time bus tracking, online ticket booking, and mobile applications for both iOS and Android. They must adhere to quality control measures, including thorough testing and security protocols, while ensuring compliance with accessibility standards. The contract is expected to last for an initial three years, with the possibility of extension.

What this involves

The scope of work includes providing comprehensive online services for Bus Éireann and Expressway, which encompasses the management and support of their websites (www.buseireann.ie and www.expressway.ie) and mobile applications (iOS and Android). The contractor will implement features such as a journey planner, real-time bus tracking, online ticket booking, and a bespoke booking system that caters to accessibility needs. They will also ensure that all services meet WCAG AA accessibility standards and follow a secure by design approach to software development. Quality control processes must be established, including code reviews, unit testing, integration testing, and user acceptance testing, with documentation of all test results prior to deployment.

Journey Planner feature
Real-Time Bus Tracking system
Online Ticket Booking platform
Mobile applications for iOS and Android
Accessibility compliance documentation
Quality control testing reports
User acceptance testing results

Scoring

technical

Organisational Information

40%
technical

Previous Relevant Experience

60%

Lots (1)

Lot 1: Online Services for Bus Éireann and Expressway

Provision of online services, including website and app support for Bus Éireann and Expressway platforms.

Documents (2)

PDF

PQQ Information Document - Online Services.pdf

639.4 KB · Form / Declaration / Certificate

PDF

PQQ Instructional Document.pdf

221.3 KB · Form / Declaration / Certificate

Original notice text

The Contracting Authority proposes to award a Contract for Online Services for Expressway and Bus Eireann. It will cover an agreed level of support for the following assets (i) www.buseireann.ie, (ii) www.expressway.ie, (iii) Expressway iOS app and (iv) Expressway Android app. This is a 2 stage procedure.

AI analysis updated 4 months ago

Bid ↗
Details

Value

€2.5m

Deadline

17 Feb

View on eTenders ↗

Location

Online services for Bus Éireann and Expressway platforms

Procedure

Restricted

Clarification

25 Jan 2026

eTenders ID

7200769

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