25-010F Provision of Market Research and Intelligence Subscription Services

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

Uisce Éireann ran this procurement for “25-010F Provision of Market Research and Intelligence Subscription Services” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

• Title: 25-010F Provision of Market Research and Intelligence Subscription Services
• The minimum requirement is that the Tenderer proposes key personnel (who will be carrying out the Services) with the minimum qualifications and experience set out above
• Contract Title Provision of Market Research and Intelligence Services
• A3 Contract Title Provision of Market Research and Intelligence Services
• A5 Scope of Contract The Contracting Entity is undertaking a competitive tender process to award a Contract to establish a Single Supplier Framework for the Provision of Market Research and Intelligence Subscription Services (Tender Ref 25-010F). Uisce Éireann is undertaking a competitive tender process for Market Research and Intelligence Subscription services for Professional Services specifically for various functions including but not limited to IT, HR, Supply Chain, Customer Services and Support, Finance and Communications. Other Business Functions including Business Change and Innovation Departments do not currently hold subscription licences but may have requirements in the future. The objective is to be able to have swift access to information including reports, tools, guides and other resources which is both current and future looking, provides both a technical and practical viewpoint and outlines industry trends and best practice. Further details of the Contracting Entity's requirements are provided in Appendix 2 (Scope).
• Agent means any consultant, contractor, service provider or third party appointed or nominated by the Contracting Entity
• Contract means the framework agreement that will be awarded to the most economically advantageous tenderer(s), from which the Contracting Entity or its Agents may draw-down services, in the form appended as Appendix 3 (Contract).
• C1 Date and Time for delivery The Tender must be submitted through the eTenders system not later than 12:00 hours on the 26th January unless amended by way of clarification.
• C2 Submission of Tender No submissions will be possible after the deadline. All submissions are electronic, as such NO paper copies will be accepted or read. The Tender must be submitted through the eTenders system before the deadline (i.e. Tenderers must press the submit button). Tenderers should ensure all attachments have been added before submitting. Tenderers should allow sufficient time to upload document(s). Tenderers are advised that, depending on the size of the documentation, the submission/upload process may take some time. Any technical problems with the eTenders system or questions of the functionality in the eTenders system should be directed to the eTenders helpdesk. Tenderers should contact eTenders helpdesk either via email [email protected] or by phone +353 (0)21 243 92 77 during office hours (09:00am – 17:30pm Irish time).
• [Latest ITT 25-010 (2).docx] either via email [email protected] or by phone +353 (0)21 243 92 77 during office hours (09:00am – 17:30pm Irish time).
• D2 Final Time and Date for Receipt of Queries Queries must be submitted through the eTenders system not later than 12:00 hours local time on 19th January unless amended by way of clarification.
• L1 Framework Agreement The Contracting Entity does not make any guarantee in regard to the award of any contract and/or the volume or value of services to be procured over the lifetime of the framework. The Contracting Entity reserves the right to procure requirements falling within the scope of the framework outside the Contract. Call off contracts will be awarded under the framework in accordance with clause 5 of the Contract. Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

• A5 Scope of Contract The Contracting Entity is undertaking a competitive tender process to award a Contract to establish a Single Supplier Framework for the Provision of Market Research and Intelligence Subscription Services (Tender Ref 25-010F). Uisce Éireann is undertaking a competitive tender process for Market Research and Intelligence Subscription services for Professional Services specifically for various functions including but not limited to IT, HR, Supply Chain, Customer Services and Support, Finance and Communications. Other Business Functions including Business Change and Innovation Departments do not currently hold subscription licences but may have requirements in the future. The objective is to be able to have swift access to information including reports, tools, guides and other resources which is both current and future looking, provides both a technical and practical viewpoint and outlines industry trends and best practice. Further details of the Contracting Entity's requirements are provided in Appendix 2 (Scope).
• Human Rights means internationally recognised human rights understood, at a minimum, as those expressed in the International Bill of Human Rights and the principles concerning fundamental rights set out in the International Labour Organisation’s Declaration on Fundamental Principles and Rights at Work
• Nothing contained in this document is, or shall be relied upon as, a representation of fact or promise as to the future. Any summaries or descriptions of documents or contractual arrangements contained in any part of this document cannot be and are not intended to be comprehensive, nor any substitute for the underlying documentation (whether existing or to be concluded in the future), and are in all respects qualified in their entirety by reference to them.
• If you are unsuccessful as part of the Tender process, such personal data will be retained until three years after the conclusion of the Tender process. If you are successful, and a contract is awarded to you at the end of the Tender process, such personal data will be retained in accordance with “PD/97”, the Contracting Entity’s data management policy.

4. Eligibility & selection criteria

• Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; The insurance requirements for this Contract are as follows (detailed requirements will be set out in the ITT): • Public Liability Insurance with a limit of indemnity of €6.5 Applicant may provide a letter from thei; The insurance requirements for this Contract are as follows (detailed requirements will be set out in the ITT): • Public Liability Insurance with a limit of indemnity of €6.5m per claim and unlimited in the aggregat
• Certifications — 2 Employers Liability Insurance with a limit or indemnity of €13m (thirteen million Euro) per claim and u
• Past experience — not specified for this tender
• Personnel — not specified for this tender
• Geographic / facility constraints — 1 Public Liability Insurance with a limit of indemnity of €1m (one million Euro) unlimited in the agg; 2 Employers Liability Insurance with a limit or indemnity of €13m (thirteen million Euro) per claim and u; 3 Professional Indemnity insurance with a limit of indemnity of not less than €2m (two million Euro) per annum Additional binding lines surfaced in the deterministic extract:
• — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• The insurance requirements for this Contract are as follows (detailed requirements will be set out in the ITT): • Public Liability Insurance with a limit of indemnity of €6.5 Applicant may provide a letter from thei
• The insurance requirements for this Contract are as follows (detailed requirements will be set out in the ITT): • Public Liability Insurance with a limit of indemnity of €6.5m per claim and unlimited in the aggregat
• • Employers Liability Insurance with a limit or indemnity of €13m per claim and unlimited in the aggregat
• • Professional Indemnity insurance with a limit of indemnity of not less than €2m per annum
• 1 Public Liability Insurance with a limit of indemnity of €1m (one million Euro) unlimited in the agg

5. Award criteria & scoring

• Technical Proposal (refer to Section 5.2.1) 230 marks = 23% 60% 23% not stated not stated The documents indicated a staged process (qualification, then tender). Any explicit MEAT split is captured above where a numeric line was visible; otherwise it remained not specified in the provided text extract.

6. Submission requirements

• Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
• CVs (page count, named roles) — not specified in extract.
• Pricing schedule (format/template) — expected at ITT stage.
• Case studies (number/value range) — client references/comparable project evidence was referenced.
• Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
• Mandatory site visit — not specified in extract.
• Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
• Value: not disclosed (eTenders placeholder)
• APPENDIX 10 MINIMUM REQUIREMENTS 54
• The Minimum Requirements are set out at Appendix 10 (Minimum Requirements)
• Any Tenderer that submits a Tender that does not meet the Minimum Requirements will not qualify to have its Tender evaluated
• Section 5B and Appendix 10 (Minimum Requirements) Minimum Requirements
• The Minimum Requirement is that the Tenderer must provide details, on Appendix 11 (Reference Projects Data Sheet) of up to three projects undertaken in the last five years immediately preceding the date noted at Item B1 of

7. Key dates & process

8. Contract terms that matter

Contract duration in the extract: 12 month. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

• Title: 25-010F Provision of Market Research and Intelligence Subscription Services
• VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
• ct must undertake to obtain a tax reference number for all sub-contractors employed on the contract to whom payments of €650 or more are made in a year and to obtain a Tax Clearance Certificate for all su
• b-contractors employed on the contract to whom payments of €2,600 or more
• b-contractors employed on the contract to whom payments of €2,600 or more are made in a year
• ke that payment to the Revenue Commissioners within the time allowed and in the minimum amount required by App
• ke that payment to the Revenue Commissioners within the time allowed and in the minimum amount required by Applicable Law
• missioners, Customer shall make that payment within the time allowed and in the minimum amount required by law and may deduct such payment from any outstanding payments due to the Framework Supplier, or amounts subsequently becoming due to the Framework Supplier

9. Risks, red flags & unusuals

• Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
• Contract value was not disclosed in metadata, creating uncertainty on margin, resourcing, and financing assumptions.
• The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
• Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

• Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
• Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
• Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
• Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

• Source RFT/PQQ filenames: Latest ITT 25-010 (2).docx, ITT): • Public Liability Insurance with a limit of indemnity of €6.5 Applicant may, ITT): • Public Liability Insurance with a limit of indemnity of €6.5m per claim and.
• eTenders CFT / notice reference: OJEU Reference *OJEU Reference 20.
• Clarification contact / portal: [email protected].
• Key attachments to prioritise: ITT): • Public Liability Insurance with a limit of indemnity of €6.5, APPENDIX 10 MINIMUM REQUIREMENTS 54, ITT .