ComReg T21372 Request for Tenders RFT for the provision of eDiscovery software, services and support to ComReg

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

Commission for Communications Regulation ran this procurement for “ComReg T21372 Request for Tenders RFT for the provision of eDiscovery software, services and support to ComReg” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

• Title: ComReg T21372 Request for Tenders RFT for the provision of eDiscovery software, services and support to ComReg
• egate per insurance year [(which professional indemnity insurance will be kept in place for at least six (6) years from the expiration or termination of the Services Contract)] Cyber liability €5,000,000 (or STG£4m) for any one occurrence and i
• 6 ComReg estimates that the expenditure on the Services to be covered by the Services Contract may amount to €500,000 (excl
• in place for at least six (6) years from the expiration or termination of the Services Contract)] Cyber liability €5,000,000 (or STG£4m) for any one occurrence and in the aggregate per insurance year
• The liability of the Service Provider under this Agreement shall, to the fullest extent permitted by law, be limited to €1,000,000 (one million euro) or three (3) times the value of this Agreement, whichever is
• be required to hold for the Term of any Services Contract awarded the following minimum levels and types of insurances: Type of Insurance Indemnity Limit Employer’s Liability* €12
• Tenderer is required to supply its Tax Clearance Access Number and Irish Tax Reference Number in Part III of the e-ESPD to facilitate online ver
• The Service Provider Member further agrees that an executed copy of this Agreement may be retained in electro
• l pay the Service Provider all amounts due and owing within 15 days of the receipt of a valid invoice from
• eDiscovery software, services and support to ComReg
• "Competition" means this public procurement process conducted by the Contracting Authority for the award of the Services Contract.
• “Service Provider” means the successful Tenderer(s) who enters into a Services Contract with ComReg. Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

• 1.7 ComReg’s policy seeks to encourage participation on a fair and equal
• 1.7 ComReg’s policy seeks to encourage participation on a fair and equal basis by Small and Medium Enterprises (“SMEs”) in this Competition. SMEs that believe the scope of this Competition is beyond their technical or business capacity are encouraged, subject to paragraph 2.5, to explore the possibilities of forming relationships with other SMEs or with larger enterprises. Through such relationships they can participate and contribute to the successful implementation of any Services Contract that may result from this Competition and therefore increase their social and economic benefits. Larger enterprises are also encouraged, subject to paragraph 2.5, to consider the practical ways that SMEs can be included in their proposals to maximise the social and economic benefits of any Services Contracts that may result from this Competition.

4. Eligibility & selection criteria

• Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; ices Contract awarded the following minimum levels and types of insurances: Type of Insurance Indemnity Limit Employer’s Liability* €12.7M (or STG£10m) limit for any one claim or; series of claims arising out of a single occurrence Public Liability* €6.5M (or STG£5m) limit for any one claim or
• Certifications — not specified for this tender
• Past experience — egate per insurance year [(which professional indemnity insurance will be kept in place for at least six (6) years from the expiration or termination of the Services Contract)] Cyber liability €5,000,000 (or STG£4m) for any one occurrence and i
• Personnel — not specified for this tender
• Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
• — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• ices Contract awarded the following minimum levels and types of insurances: Type of Insurance Indemnity Limit Employer’s Liability* €12.7M (or STG£10m) limit for any one claim or
• series of claims arising out of a single occurrence Public Liability* €6.5M (or STG£5m) limit for any one claim or
• series of claims arising out of a single occurrence Professional Indemnity Contract value and Risks (Min is €50K) for any one occurrence and in the aggr
• egate per insurance year [(which professional indemnity insurance will be kept in place for at least six (6) years from the expiration or termination of the Services Contract)] Cyber liability €5,000,000 (or STG£4m) for any one occurrence and i
• public liability insurance with minimum cover of €6,500,000 (or STG£5m) for any one claim or a serie

5. Award criteria & scoring

6. Submission requirements

• Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
• CVs (page count, named roles) — not specified in extract.
• Pricing schedule (format/template) — expected at ITT stage.
• Case studies (number/value range) — client references/comparable project evidence was referenced.
• Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
• Mandatory site visit — not specified in extract.
• Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
• Refer to RFT on eTenders CFT 7176566 File reference number attributed by the contracting authority or contracting entity (if applicable)([[4
• Tenderer is required to supply its Tax Clearance Access Number and Irish Tax Reference Number in Part III of the e-ESPD to facilitate online ver
• mit a separate e-ESPD in respect of each such Consortium Member and/or Subcontractor; and 2
• Appendix 1: Requirements and Specifications
• Appendix 4: European Single Procurement Document (eESPD)
• Appendix 5: Declaration as to Personal Circumstances of Tenderer

7. Key dates & process

8. Contract terms that matter

Contract duration in the extract: 12 months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

• VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
• egate per insurance year [(which professional indemnity insurance will be kept in place for at least six (6) years from the expiration or termination of the Services Contract)] Cyber liability €5,000,000 (or STG£4m) for any one occurrence and i
• in place for at least six (6) years from the expiration or termination of the Services Contract)] Cyber liability €5,000,000 (or STG£4m) for any one occurrence and in the aggregate per insurance year
• be required to hold for the Term of any Services Contract awarded the following minimum levels and types of insurances: Type of Insurance Indemnity Limit Employer’s Liability* €12
• e right to extend the term for a period or periods of up to 12 months with a maximum of two such extensions o
• l pay the Service Provider all amounts due and owing within 15 days of the receipt of a valid invoice from
• In this RFT, the following terms and expressions have the following meaning:
• "Consortium" means a partnership, consortium, joint venture or any other grouping of entities formed to constitute a Tenderer.

9. Risks, red flags & unusuals

• Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
• The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
• Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

• Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
• Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
• Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
• Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

• Source RFT/PQQ filenames: [4
• cuments at A-D above must be executed by each Consortium Member and Subcontractor
• Tenderer is required to supply its Tax Clearance Access Number and Irish Tax Reference Number in Part III of the e-ESPD to facilitate online ver
• The Tenderer, Consortium Member and any Subcontractor must continue to hold the current version of such tax certi
• mit a separate e-ESPD in respect of each such Consortium Member and/or Subcontractor; and 2
• to the satisfaction of ComReg, that each such Consortium member and Subcontractor will place the necessary resources at the disposal of the Tende
• ISO 27001, SOC 2 Type 2 or FedRAMP), end-to-end and at rest encryption to maximise data p
• ) (Privacy And Electronic Communications) Regulations 2011 (SI No. 336/2011), and the EU General Data Protection Regulation (Regulation EU/2016/679) (“GD
• The Service Provider Member further agrees that an executed copy of this Agreement may be retained in electro

Deadline phrases

• for 17:00 on 19 December 2025, which
• for 17:00 on 19 December 2025,
• Tender Deadline 12 Noon on 16 January 2026
• ecember 2025 Tender Deadline 12 Noon 16 January 2026 Completion of evaluation End January / early February 2026 Signing of
• The Tender Deadline is 12 Noon hours on 16 January 2026
• 00 on 19 December 2025 unless otherwise notified by ComReg
• clarification queries is set for 17:00 on 19 December 2025, which
• clarification queries is set for 17:00 on 19 December 2025, which provides only one week from the issue of the RFT

Scale / volume phrases

• e right to extend the term for a period or periods of up to 12 months with a maximum of two such extensions o
• l pay the Service Provider all amounts due and owing within 15 days of the receipt of a valid invoice from

TENDER DOCUMENTS [ComReg T21372 Request For Tenders.docx, ComReg T21372 Request For Tenders.docx, RFT for the provision of eDiscovery software, services and support to ComReg.

• eTenders CFT / notice reference: contract notice on www.eTenders.gov.ie..
• Clarification contact / portal: eTenders message portal (email not surfaced in extract).
• Key attachments to prioritise: RFT on eTenders CFT 7176566 File reference number attributed by the contracting, RFT, Appendix 1: Requirements and Specifications.