Web & App Minor Change Development, Maintenance & Support Services
Deadline
15 Jan
15 Jan 2026
Deadline
15 Jan
The contractor will be responsible for delivering web and app minor change development, maintenance, and support services for An Post. This includes providing a team of skilled resources to handle various tasks, from bug fixes to new feature development.
Must-haves
Fail any = disqualifiedMinimum annual turnover of €1,500,000 for any two of the last three financial years
Completed and signed Self Declaration for insurance
Current and valid Tax Clearance Certificate or commitment to obtain one if successful
Going Concern Statement from a Director
Can you bid?
Minimum turnover
€1,500,000
Public liability insurance
€6,500,000
Professional indemnity insurance
€2,600,000
Background
The scope of work involves providing a range of development and support services for An Post's digital platforms, including their website and mobile applications. The contractor will need to supply a team with expertise in front-end and back-end development, UX/UI design, and mobile app development. The work will be conducted in an Agile environment, requiring participation in regular ceremonies and collaboration with An Post's product owner.
What this involves
The contractor will provide ongoing development, maintenance, and support services for An Post's web and app platforms. This includes minor changes, bug fixes, and updates, as well as the development of new features and functionalities. The contractor is expected to have a team that includes front-end and back-end developers, UX/UI designers, and mobile app developers for both iOS and Android. The team will work closely with An Post's Digital Experience Product Owner and participate in Agile ceremonies. The contractor must also be prepared to scale resources as needed during periods of increased workload, with a focus on delivering high-quality services that meet An Post's requirements.
Scoring
Price
Methodology
Relevant Experience of Applicant
Company/Technical Resources
Information Security
Lots (1)
Provision of services for web application minor change development, ongoing maintenance, and support.
Documents (2)
2520 - Web App Minor Change Dev Maint Support - PQQ.docx
788.3 KB · Form / Declaration / Certificate
2520 - Web and App Minor Change Dev Maint and Support - PQQ.pdf
9.0 MB · ESPD (European Single Procurement Document)
Original notice text
This is a call to competition by AN POST for The Provision of Web and App Minor Change Development, Maintenance and Support Services for An Post.com (the “Contract”). AnPost.com is the central digital platform for An Post, providing services such as Track and Trace, Customs Payments, My Account, Click and Post, Online Shop, and Financial Service applications such as Credit Cards and Loans. Our companion app for AnPost.com features core track and trace functionality alongside Digital Stamps. Both the website and app enjoy significant scale and are core elements of the companies DigiCorp strategy which seeks to increase the volume of revenue derived from Digital channels. The Digital Team ensures continuous innovation, maintenance, and optimization across AnPost.com and the AnPost.com App. This PQQ seeks to resource that activity. An Post is seeking a strategic partner to facilitate BAU type changes on AnPost.com and on the AnPost.com App. The Contract, the subject of this competition is a Contract for three (3) years with an option for one or more extensions by up to four (4) years, at AN POST’s discretion, up to a maximum duration of seven (7) years subject to the terms and conditions of the Contract.
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