Request for Tenders for the Provision of Arctera Infoscale Availability Subscriptions
Value
€400k
Deadline
28 Nov
28 Nov 2025
Value
€400k
Deadline
28 Nov
Provision of Arctera Infoscale Availability Subscriptions for 24 months
Provision of Arctera Infoscale Availability Subscriptions for 24 months
Bidder profile
Mid-sized to large firms with experience in public sector IT services and compliance.
Risks & flags
- qualification gate
- two-step process
- technical ambiguity
Briefing
AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.
1. At a glance
| Field | Detail |
|---|---|
| Buyer | Office of the Revenue Commissioners_366 |
| Title | Request for Tenders for the Provision of Arctera Infoscale Availability Subscriptions |
| CPV / category | services |
| Estimated value | 400000.00 |
| Per-year (if multi-year) | not stated |
| Procedure type | not stated |
| Lots | not stated |
| Location | Ireland |
| Contract length | 24 months |
| Submission deadline | 2025-11-28T12:00:00+00:00 |
| Go-live / start | not stated |
2. Scope of Work
Office of the Revenue Commissioners_366 ran this procurement for “Request for Tenders for the Provision of Arctera Infoscale Availability Subscriptions” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:
- ul Tenderer shall be required to hold for the term of the Goods and Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.7 million For any one claim or a series of claim
- covered by the proposed Goods and Services Contract may amount to some €400,000 (excl
- shall be required to supply its Tax Clearance Access Number and Tax Reference Number to facilitate
- goods and services as described in Appendix 1 to this RFT (the “Goods and Services”).
- In summary, the Goods and Services comprise: Arctera (Veritas) Infoscale Availability Core
- [RFT Infoscale Availability Subscriptions.pdf] and Services”).
- may result from this Competition (the “Goods and Services Contract”) will be issued for a
- The Contracting Authority estimates that the expenditure on the Goods and Services to be
- covered by the proposed Goods and Services Contract may amount to some €400,000 (excl.
- successful implementation of any Goods and Services Contract that may result from this
- benefits of any Goods and Services Contracts that may result from this Competition.
- This RFT does not constitute an offer or commitment to enter into a Goods and Services Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.
3. Background & buyer context
The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.
- Contracting Authority policy seeks to encourage participation on a fair and equal basis by
4. Eligibility & selection criteria
- Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
- Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; ul Tenderer shall be required to hold for the term of the Goods and Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.7 million For any one claim or a series of claim; s arising out of a single occurrence Public Liability €6.5 million For any one claim or a series of claim
- Certifications — not specified for this tender
- Past experience — not specified for this tender
- Personnel — not specified for this tender
- Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
- — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
- ul Tenderer shall be required to hold for the term of the Goods and Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.7 million For any one claim or a series of claim
- s arising out of a single occurrence Public Liability €6.5 million For any one claim or a series of claim
- s arising out of a single occurrence Product Liability €6.5 million For any one occurrence and in the aggr
- egate per insurance year Professional Indemnity €1 million limit 2
5. Award criteria & scoring
| Criterion | Weight (%) | Sub-criteria | Pass/fail threshold |
|---|---|---|---|
| Quality | not stated | Methodology / implementation detail not stated in extract | not stated |
| Price | not stated | Pricing basis not stated in extract | not stated |
| The documents indicated a staged process (qualification, then tender). Any explicit MEAT split is captured above where a numeric line was visible; otherwise it remained not specified in the provided text extract. |
6. Submission requirements
- Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
- CVs (page count, named roles) — not specified in extract.
- Pricing schedule (format/template) — expected at ITT stage.
- Case studies (number/value range) — client references/comparable project evidence was referenced.
- Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
- Mandatory site visit — not specified in extract.
- Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
- [RFT Infoscale Availability Subscriptions.pdf] 1
- clarifications and changes, will be published on the e-tenders website (www.etenders.gov.ie) only.
- Declaration as to Personal Circumstances of Tenderer
- goods and services as described in Appendix 1 to this RFT (the “Goods and Services”).
- [RFT Infoscale Availability Subscriptions.pdf] and Services”).
- [RFT Infoscale Availability Subscriptions.pdf] er enterprises. Through such relationships they can participate and contribute to the
7. Key dates & process
| Milestone | Date |
|---|---|
| RFT issued | not specified |
| Clarification deadline | not specified |
| Mandatory site visit | not specified |
| Tender deadline (date + time) | 2025-11-28T12:00:00+00:00 |
| Expected award | not specified |
| Contract start | not specified |
| Go-live / mobilisation | not stated |
| Date surfaced in documents | 2025-11-28T12:00:00+00:00 |
| Date surfaced in documents | 12 March 2001 |
| Date surfaced in documents | 31 July 2014 |
| Date surfaced in documents | Regulations 2016 |
8. Contract terms that matter
Contract duration in the extract: 24 months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.
- Title: Request for Tenders for the Provision of Arctera Infoscale Availability Subscriptions
- VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
- ul Tenderer shall be required to hold for the term of the Goods and Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.7 million For any one claim or a series of claim
- NOW IT IS HEREBY AGREED in consideration of the sum of €2.00 (the receipt of which is hereby
- Availability Core Plus Subscriptions File reference number attributed by the contracting authority or contracting entity (if applicable)([[4
- to 12 months with a maximum of 1 such extension or e
- e right to extend the Term for a period or periods of up to 12 months
- within 30 days after receipt of a request in writing f
9. Risks, red flags & unusuals
- Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
- The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
- Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.
10. SME fit assessment
This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.
- Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
- Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
- Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
- Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.
11. Where to dig deeper
- Source RFT/PQQ filenames: [4
- name, title, telephone number, postal address, facsimile number and e-mail address
- shall be required to supply its Tax Clearance Access Number and Tax Reference Number to facilitate
Scale / volume phrases
- term of 24 months
- to 12 months with a maximum of 1 such extension or e
- that all prices quoted in the Tender will remain valid for 6 months
- NOTE – M10ITSCLUST is to be renewed for a period of 12 months only
- All other clusters will be renewed for a period of 24 months
- e right to extend the Term for a period or periods of up to 12 months
- where no queries are raised within the said 14 day period the invoice shall be deemed
- terminate at 14 days notice
- damages, by serving 3 months written notice to the Contractor
- , without liability for compensation or damages, by serving 3 months written notice to the Client
- within 30 days after receipt of a request in writing f
- For the Term and for a period of 12 months thereafter (and save in respect of publ
TENDER DOCUMENTS [RFT Infoscale Availability Subscriptions.pdf, RFT Infoscale Availability Subscriptions.pdf, RFT Infoscale Availability Subscriptions.pdf] 1.
- eTenders CFT / notice reference: not specified in extract.
- Clarification contact / portal: [email protected].
- Key attachments to prioritise: RFT is, Appendix 1:, Appendix 2:.
Can you bid?
Minimum turnover
€600,000
Public liability insurance
€6,500,000
Professional indemnity insurance
€1,000,000
Scoring
Lowest Price
Cost
Lots (1)
Documents (5)
RFT Infoscale Availability Subscriptions.pdf
572.2 KB · RFT / Invitation to Tender
Appendix 2 Infoscale Pricing Schedule.xlsx
23.8 KB · Pricing / BOQ / Schedule of Rates
Appendix 3.docx
28.8 KB · Appendix / Annex
ESPD.docx
93.4 KB · ESPD (European Single Procurement Document)
Tender Response Document Infoscale.docx
159.2 KB · Tender Response Template
Original notice text
The Office of the Revenue Commissioners seeks tenders for Arctera Infoscale Availability Subscriptions, requiring implementation and sustained service execution over a 24-month period.
AI analysis updated 4 months ago
Value
€400k
Deadline
28 Nov
Location
Services to be provided across Ireland.
Procedure
Open
Clarification
12 Nov 2025
eTenders ID
6862728
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