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Request for Tenders for the Provision of Arctera Infoscale Availability Subscriptions

Value

€400k

Deadline

28 Nov

Provision of Arctera Infoscale Availability Subscriptions for 24 months

SME fit: Medium Bid effort: Medium 📍 Ireland

Provision of Arctera Infoscale Availability Subscriptions for 24 months

Bidder profile

Mid-sized to large firms with experience in public sector IT services and compliance.

Risks & flags

  • qualification gate
  • two-step process
  • technical ambiguity

Briefing

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

Field Detail
Buyer Office of the Revenue Commissioners_366
Title Request for Tenders for the Provision of Arctera Infoscale Availability Subscriptions
CPV / category services
Estimated value 400000.00
Per-year (if multi-year) not stated
Procedure type not stated
Lots not stated
Location Ireland
Contract length 24 months
Submission deadline 2025-11-28T12:00:00+00:00
Go-live / start not stated

2. Scope of Work

Office of the Revenue Commissioners_366 ran this procurement for “Request for Tenders for the Provision of Arctera Infoscale Availability Subscriptions” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

  • ul Tenderer shall be required to hold for the term of the Goods and Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.7 million For any one claim or a series of claim
  • covered by the proposed Goods and Services Contract may amount to some €400,000 (excl
  • shall be required to supply its Tax Clearance Access Number and Tax Reference Number to facilitate
  • goods and services as described in Appendix 1 to this RFT (the “Goods and Services”).
  • In summary, the Goods and Services comprise: Arctera (Veritas) Infoscale Availability Core
  • [RFT Infoscale Availability Subscriptions.pdf] and Services”).
  • may result from this Competition (the “Goods and Services Contract”) will be issued for a
  • The Contracting Authority estimates that the expenditure on the Goods and Services to be
  • covered by the proposed Goods and Services Contract may amount to some €400,000 (excl.
  • successful implementation of any Goods and Services Contract that may result from this
  • benefits of any Goods and Services Contracts that may result from this Competition.
  • This RFT does not constitute an offer or commitment to enter into a Goods and Services Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

  • Contracting Authority policy seeks to encourage participation on a fair and equal basis by

4. Eligibility & selection criteria

  • Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
  • Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; ul Tenderer shall be required to hold for the term of the Goods and Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.7 million For any one claim or a series of claim; s arising out of a single occurrence Public Liability €6.5 million For any one claim or a series of claim
  • Certifications — not specified for this tender
  • Past experience — not specified for this tender
  • Personnel — not specified for this tender
  • Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
  • — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
  • ul Tenderer shall be required to hold for the term of the Goods and Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.7 million For any one claim or a series of claim
  • s arising out of a single occurrence Public Liability €6.5 million For any one claim or a series of claim
  • s arising out of a single occurrence Product Liability €6.5 million For any one occurrence and in the aggr
  • egate per insurance year Professional Indemnity €1 million limit 2

5. Award criteria & scoring

Criterion Weight (%) Sub-criteria Pass/fail threshold
Quality not stated Methodology / implementation detail not stated in extract not stated
Price not stated Pricing basis not stated in extract not stated
The documents indicated a staged process (qualification, then tender). Any explicit MEAT split is captured above where a numeric line was visible; otherwise it remained not specified in the provided text extract.

6. Submission requirements

  • Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
  • CVs (page count, named roles) — not specified in extract.
  • Pricing schedule (format/template) — expected at ITT stage.
  • Case studies (number/value range) — client references/comparable project evidence was referenced.
  • Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
  • Mandatory site visit — not specified in extract.
  • Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
  • [RFT Infoscale Availability Subscriptions.pdf] 1
  • clarifications and changes, will be published on the e-tenders website (www.etenders.gov.ie) only.
  • Declaration as to Personal Circumstances of Tenderer
  • goods and services as described in Appendix 1 to this RFT (the “Goods and Services”).
  • [RFT Infoscale Availability Subscriptions.pdf] and Services”).
  • [RFT Infoscale Availability Subscriptions.pdf] er enterprises. Through such relationships they can participate and contribute to the

7. Key dates & process

Milestone Date
RFT issued not specified
Clarification deadline not specified
Mandatory site visit not specified
Tender deadline (date + time) 2025-11-28T12:00:00+00:00
Expected award not specified
Contract start not specified
Go-live / mobilisation not stated
Date surfaced in documents 2025-11-28T12:00:00+00:00
Date surfaced in documents 12 March 2001
Date surfaced in documents 31 July 2014
Date surfaced in documents Regulations 2016

8. Contract terms that matter

Contract duration in the extract: 24 months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

  • Title: Request for Tenders for the Provision of Arctera Infoscale Availability Subscriptions
  • VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
  • ul Tenderer shall be required to hold for the term of the Goods and Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.7 million For any one claim or a series of claim
  • NOW IT IS HEREBY AGREED in consideration of the sum of €2.00 (the receipt of which is hereby
  • Availability Core Plus Subscriptions File reference number attributed by the contracting authority or contracting entity (if applicable)([[4
  • to 12 months with a maximum of 1 such extension or e
  • e right to extend the Term for a period or periods of up to 12 months
  • within 30 days after receipt of a request in writing f

9. Risks, red flags & unusuals

  • Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
  • The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
  • Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

  • Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
  • Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
  • Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
  • Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

  • Source RFT/PQQ filenames: [4
  • name, title, telephone number, postal address, facsimile number and e-mail address
  • shall be required to supply its Tax Clearance Access Number and Tax Reference Number to facilitate

Scale / volume phrases

  • term of 24 months
  • to 12 months with a maximum of 1 such extension or e
  • that all prices quoted in the Tender will remain valid for 6 months
  • NOTE – M10ITSCLUST is to be renewed for a period of 12 months only
  • All other clusters will be renewed for a period of 24 months
  • e right to extend the Term for a period or periods of up to 12 months
  • where no queries are raised within the said 14 day period the invoice shall be deemed
  • terminate at 14 days notice
  • damages, by serving 3 months written notice to the Contractor
  • , without liability for compensation or damages, by serving 3 months written notice to the Client
  • within 30 days after receipt of a request in writing f
  • For the Term and for a period of 12 months thereafter (and save in respect of publ

TENDER DOCUMENTS [RFT Infoscale Availability Subscriptions.pdf, RFT Infoscale Availability Subscriptions.pdf, RFT Infoscale Availability Subscriptions.pdf] 1.

  • eTenders CFT / notice reference: not specified in extract.
  • Clarification contact / portal: [email protected].
  • Key attachments to prioritise: RFT is, Appendix 1:, Appendix 2:.

Can you bid?

Minimum turnover

€600,000

Public liability insurance

€6,500,000

Professional indemnity insurance

€1,000,000

Scoring

Lowest Price

Cost

100%

Lots (1)

Lot 1

Documents (5)

PDF

RFT Infoscale Availability Subscriptions.pdf

572.2 KB · RFT / Invitation to Tender

XLSX

Appendix 2 Infoscale Pricing Schedule.xlsx

23.8 KB · Pricing / BOQ / Schedule of Rates

DOCX

Appendix 3.docx

28.8 KB · Appendix / Annex

DOCX

ESPD.docx

93.4 KB · ESPD (European Single Procurement Document)

DOCX

Tender Response Document Infoscale.docx

159.2 KB · Tender Response Template

Original notice text

The Office of the Revenue Commissioners seeks tenders for Arctera Infoscale Availability Subscriptions, requiring implementation and sustained service execution over a 24-month period.

AI analysis updated 4 months ago

Bid ↗
Details

Value

€400k

Deadline

28 Nov

View on eTenders ↗

Location

Services to be provided across Ireland.

Procedure

Open

Clarification

12 Nov 2025

eTenders ID

6862728

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