Request for Tender for Car Hire Concession at Shannon Airport

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

Shannon Airport Authority DAC ran this procurement for “Request for Tender for Car Hire Concession at Shannon Airport” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

• Shannon Airport Authority DAC ( “Shannon Airport”) ,is responsible for the management, operation, and development of Shannon Airport. At 3,199 metres in length, the Airport has the longest runway in Ireland and is capable of handling all aircraft types. Shannon Airport operates a 24-hour service with no curfews, slots, or noise restrictions. The Shannon Airport Business Park owned and managed by the Group is home to over 300 companies employing over 10,000 people
• [RFT - Car Hire Concession at Shannon Airport.docx] has the longest runway in Ireland and is capable of handling all aircraft types. Shannon Airport operates a 24-hour service with no curfews, slots, or noise restrictions. The Shannon Airport Business Park owned and managed by the Group is home to over 300 companies employing over 10,000 people.
• As an international airport, Shannon Airport provides its customers with world-wide air connectivity. It is also the global gateway to the Wild Atlantic Way on Ireland’s west coast. Shannon Airport’s key strategic advantages include its location, infrastructure, and established Atlantic connections. Shannon is the only airport in the Republic of Ireland outside Dublin with direct transatlantic services. With its long association with transatlantic flights, the Airport currently facilitates connections to New York, Newark, Boston and Chicago. Since 2009, Shannon offers US CBP pre-clearance (customs and immigration) facilities for scheduled services. US CBP is a unique selling point for Shannon allowing passengers arrive in the US from Ireland as domestic passengers, avoiding immigration queues upon. In addition to transatlantic services, Shannon operates seven UK routes, including London Heathrow, and twenty-five European destinations.
• All communications or queries must be uploaded to Etenders via the messaging service. Queries will be accepted up to 15:00 on Friday 07th of November 2025.
• All queries must be uploaded to Etenders via the messaging service.
• Signed non-disclosure agreements should also be attached to a message and uploaded to Etenders via the messaging service.
• It will be a condition for the award of the contract that the successful Tenderer shall produce promptly to the Licensee all details and information required by the Revenue Commissioners in connection with its electronic tax clearance processing system (hereinafter referred to as “the ETC”) including a tax clearance access number and a tax reference number for the purposes of verifying that the Licensor is tax compliant and that a current tax clearance certificate in respect of the Licensor has issued from the Revenue Commissioners and is valid.
• The Tenderer shall not offer, give or agree to give to any person in the service of Shannon Airport or any person connected with the Tender Pack, any gift or consideration of any kind as an inducement or reward in relation to obtaining or execution of this, or any other, contract with Shannon Airport.
• Shannon Airport invites responses to this request for Tenders from economic operators for the provision of car hire services at Shannon Airport from 1st February 2026. This operation involves the management and operation of:
• [RFT - Car Hire Concession at Shannon Airport.docx] operators for the provision of car hire services at Shannon Airport from 1st February 2026. This operation involves the management and operation of:
• Concessionaires will be responsible for ensuring adherence by their employees, servants or agents with applicable road traffic legislation and the Shannon Airport Bye Laws https://www.irishstatutebook.ie/eli/2015/si/69/made/en/print in the operation of their car rental services. This includes, but is not limited to:
• Shannon Airport was voted the best Irish airport brand in 2023 and in 2024 (Red C, 2023, 2024) and ‘Making it Easy’ for the Airports customers is at the core of everything the Airport does. The Airport expects tenderers to deliver a high-quality, customer-focused car hire service in keeping with the Airports commitment to an excellent passenger experience, while offering strong commercial value and competitive terms. Tenderers are also expected to present an innovation roadmap outlining how new technologies or service enhancements will be introduced over the contract period to improve efficiency, sustainability, and passenger satisfaction Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

• on Airport and to provide to Shannon Airport evidence of such insurance and the policy of such insurance; (c) provide to Shannon Airport evidence of employer’s liability insurance in an amount not less than €13,000,000; (d) effect, maintain and provide evidence to Shannon Airport of motor insurance of a minimum level of €6,500,000 for property damage but unlimited bodily
• It will be the responsibility of the Tenderer to take account of any deficiencies with regard to the information provided, and to stipulate any assumptions that impact on this policy, when replying to this request.
• Tenderers particular attention is drawn to the application of the Competition Act 2002 as amended by the Competition (Amendment) Act 2022which makes it a criminal offence for Tenderers to collude on prices or terms in a public tendering procedure. Should Shannon Airport become aware of direct or indirect communications through trade associations or otherwise between Tenderers relating to the Contract conditions or which might facilitate price collusion it shall be the policy of Shannon Airport to disqualify such Tenderers and to notify the matter to the Competition Authority with the recommendation that action be taken against such Tenderers.

4. Eligibility & selection criteria

• Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; surances The following insurances will be required to operate at Shannon Group plc: Insurance Type Required Cover Employers Liability €13,000,000 Public Liability € 6,500,000 Motor Unlimited for bodily injury and at least € 6.5 million property damage I confirm that if su; on Airport and to provide to Shannon Airport evidence of such insurance and the policy of such insurance; (c) provide to Shannon Airport evidence of employer’s liability insurance in an amount not less than €13,000,000; (d) effect, maintain and provide evidence to Shannon Airport of motor insurance of a minimum level of €6,500,000 for property damage but unlimited bodily
• Certifications — To effect and keep in force during the currency of this Licence public liability insurance with a minimum limit of indemnity in the sum of €6,500,000 (six million five hundred thousand euro), employer’s liability insurance with a minimum limit of indemnity in the sum of €13,000,000 (thirteen million euro), motor insurance
• Past experience — not specified for this tender
• Personnel — not specified for this tender
• Geographic / facility constraints — To effect and keep in force during the currency of this Licence public liability insurance with a minimum limit of indemnity in the sum of €6,500,000 (six million five hundred thousand euro), employer’s liability insurance with a minimum limit of indemnity in the sum of €13,000,000 (thirteen million euro), motor insurance Additional binding lines surfaced in the deterministic extract:
• — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• surances The following insurances will be required to operate at Shannon Group plc: Insurance Type Required Cover Employers Liability €13,000,000 Public Liability € 6,500,000 Motor Unlimited for bodily injury and at least € 6.5 million property damage I confirm that if su
• on Airport and to provide to Shannon Airport evidence of such insurance and the policy of such insurance; (c) provide to Shannon Airport evidence of employer’s liability insurance in an amount not less than €13,000,000; (d) effect, maintain and provide evidence to Shannon Airport of motor insurance of a minimum level of €6,500,000 for property damage but unlimited bodily
• To effect and keep in force during the currency of this Licence public liability insurance with a minimum limit of indemnity in the sum of €6,500,000 (six million five hundred thousand euro), employer’s liability insurance with a minimum limit of indemnity in the sum of €13,000,000 (thirteen million euro), motor insurance
• Schedule 1 Maps Insurance Type Minimum Limit of Liability Employer's Liability €13 million with specific indemnity to Shannon Airport Public Liability € 6.
• Schedule 1 Maps Insurance Type Minimum Limit of Liability Employer's Liability €13 million with specific indemnity to Shannon Airport Public Liability € 6.5 million Shannon Airport to be noted as a co-i

5. Award criteria & scoring

6. Submission requirements

• Method statement / response document (template/page limits) — not specified in extract.
• CVs (page count, named roles) — not specified in extract.
• Pricing schedule (format/template) — expected at ITT stage.
• Case studies (number/value range) — client references/comparable project evidence was referenced.
• Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
• Mandatory site visit — not specified in extract.
• Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
• Value: not disclosed (eTenders placeholder)
• rs will be obliged to submit proof of the investment within 30 days of completion
• f of investment must be submitted to Shannon Airport within 30 days of schedule completion
• Tenderers should submit their submission through the etenders portal via the electronic post box to: www.etenders.gov.ie ”). Only tenders submitted to the electronic post box will be accepted. Tenders submitted by any other means (including but not limited to by email
• Tenderers should submit their submission through the etenders portal via the electronic post box to: www.etenders.gov.ie ”). Only tenders submitted to the electronic post box will be accepted. Tenders submitted by any other means (including but not limited to by email, or hand delivery) may NOT be accepted. Late Tender submissions will not be accepted.
• Tenders should not be submitted by e-mail and any tenders so submitted will not be

7. Key dates & process

8. Contract terms that matter

Contract duration in the extract: 6 months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

• VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
• (a) terminate this Agreement on 10 days’ notice;
• The Shannon Airport Group (the “Group”) is a commercial state company that owns and operates Shannon Airport and a substantial commercial property business across Clare, Limerick, Tipperary and Kerry. The Group is focused on the delivery of a vibrant, thriving economy providing international connectivity for trade and tourism and an attractive location for businesses to develop and grow.
• Return date for receipt of tenders no later than 15.00 on Thursday, 20th November 2025.
• Shannon Airport reserves the right to amend the proposed timescales or terminate the selection process at any time prior to finalisation of the contractual arrangements.
• It will be the responsibility of the Tenderer to take account of any deficiencies with regard to the information provided, and to stipulate any assumptions that impact on this policy, when replying to this request.
• Shannon Airport reserves the right to terminate this Tender Pack by notice at any time during the tender period. Shannon Airport shall have no liability for any costs or expenses that may be incurred as a direct or indirect consequence of your organisation taking part in this tender process.
• Shannon Airport and the successful tenderers will enter into a Concession Agreement for the term of this contract. Refer to Section 5 of this document for the draft Concession Agreement

9. Risks, red flags & unusuals

• Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
• Contract value was not disclosed in metadata, creating uncertainty on margin, resourcing, and financing assumptions.
• The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
• Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

• Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
• Consortium / sub-contracting — not clearly specified in extract.
• Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
• Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

• Source RFT/PQQ filenames: RFT - Car Hire Concession at Shannon Airport.docx, Schedule 1 Maps Insurance Type Minimum Limit of Liability Employer's Liability , schedule completion.
• eTenders CFT / notice reference: not specified in extract.
• Clarification contact / portal: [email protected].
• Key attachments to prioritise: RFT - Car Hire Concession at Shannon Airport.docx] Request for Tender, RFT - Car Hire Concession at Shannon Airport.docx] has the longest runway in Irelan, scheduled services. US CBP is a unique selling point for Shannon allowing passengers arr.