Skip to content
TenderMatch
The recorded submission deadline has passed. Find open opportunities. Check the official notice for amendments.
Closed IT & Software Services Open

Cloud SaaS Survey Software

Value

€500k

Deadline

17 Nov

Provision of cloud-based survey software for the Department of Justice.

SME fit: Medium Bid effort: Medium 📍 Ireland

Provision of cloud-based survey software for the Department of Justice.

Bidder profile

Ideal for mid-sized to large firms with public sector experience and compliance capabilities.

Risks & flags

  • Turnover threshold
  • Two-step process
  • Compliance evidence required

Briefing

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

Field Detail
Buyer Department of Justice Home Affairs and Migration
Title Cloud SaaS Survey Software
CPV / category services
Estimated value 500000.00
Per-year (if multi-year) not stated
Procedure type not stated
Lots not stated
Location Ireland
Contract length 12 months
Submission deadline 2025-11-17T17:00:00+00:00
Go-live / start not stated

2. Scope of Work

Department of Justice Home Affairs and Migration ran this procurement for “Cloud SaaS Survey Software” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

  • Buyer: Department of Justice Home Affairs and Migration
  • stimates that the expenditure on the Services to be covered by the proposed Survey Software Contract may amount to some €500,000 (excl
    • The platform must follow WCAG and EN 301 549 guidelines
  • rer shall be required to supply its Tax Clearance Access Number and Tax Reference Number to facilitate online verification of their tax status by
  • Prior to and as a condition of award of any Services Contract, the successful Tenderer shall be required to designate a single entity who will carry overall responsibility for the Services Contract (the “Prime Contractor”), irrespective of whether or not tasks
  • Prior to and as a condition of award of any Services Contract, the successful Tenderer shall be required to designate a single entity who will carry overall responsibility for the Services Contract (the “Prime Contractor”), irrespective of whether or not tasks are to be performed by a subcontractor or other consortium member (the “Subcontractor”).
  • No publicity regarding this Competition or any Services Contract pursuant to this Competition is permitted unless and until the Contracting Authority has given its prior written consent to the relevant communication.
  • The terms “Registrable Interest” and “Relative” shall be interpreted as per Section 2 of the Ethics in Public Office Acts 1995 and 2001, copies of which are available at www.irishstatutebook.ie. The Contracting Authority will, at its absolute discretion, decide on the appropriate course of action, which may in appropriate circumstances include eliminating a Tenderer from this Competition or terminating any Services Contract entered into by a Tenderer.
  • [20251014_Survey Software RFT_FV_.docx] the appropriate course of action, which may in appropriate circumstances include eliminating a Tenderer from this Competition or terminating any Services Contract entered into by a Tenderer.
  • Any conflict of interest or potential conflict of interest on the part of a Tenderer, Subcontractor or individual employee(s) or agent(s) of a Tenderer or Subcontractor(s) must be fully disclosed to the Contracting Authority as soon as the conflict or potential conflict is or becomes apparent. Tenderers are required to declare that the preparation of their Tender was carried out independently. In the event of any actual or potential conflict of interest, the Contracting Authority may invite Tenderers to propose means by which the conflict of interest might be removed and in circumstances where there are links between Tenderers, the Contracting Authority may seek further information to confirm the Tenders have been prepared independently. The Contracting Authority will, at its absolute discretion, decide on the appropriate course of action, which may in appropriate circumstances include eliminating a Tenderer from this Competition or any Mini-Competition or terminating any Framework Agreement or Services Contract entered into by a Tenderer.
  • [20251014_Survey Software RFT_FV_.docx] from this Competition or any Mini-Competition or terminating any Framework Agreement or Services Contract entered into by a Tenderer.
  • Tenderers must address each of the issues and requirements in this part of the RFT and submit a detailed description in each case which demonstrates how these issues and requirements will be dealt with / met and their approach to the proposed delivery of the Services. A mere affirmative statement by the Tenderer that it can/will do so or a reiteration of the tender requirements is NOT sufficient in this Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

  • 5.1 If applicable, notifying parties should list and substantiate any possible positive effects on the development of the relevant subsidised economic activity on the internal market. Notifying parties should also list and substantiate any other positive effects of the foreign subsidies, such as broader positive effects in relation to the relevant policy objectives, in particular those of the Union, and specify when and where those effects have or are expected to take place. Notifying parties should provide a description of each of those positive effects.

4. Eligibility & selection criteria

  • Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
  • Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
  • Certifications — not specified for this tender
  • Past experience — x compliant in accordance with the rules of the Irish Revenue Commissioner Turnover Tenderers must demonstrate that they have generated a minimum annual turnover of five hundred thousand Euro (€500,000) for each of the three financial years
  • Personnel — not specified for this tender
  • Geographic / facility constraints — x compliant in accordance with the rules of the Irish Revenue Commissioner Turnover Tenderers must demonstrate that they have generated a minimum annual turnover of five hundred thousand Euro (€500,000) for each of the three financial years Additional binding lines surfaced in the deterministic extract:
  • — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
  • x compliant in accordance with the rules of the Irish Revenue Commissioner Turnover Tenderers must demonstrate that they have generated a minimum annual turnover of five hundred thousand Euro (€500,000) for each of the three financial years

5. Award criteria & scoring

Criterion Weight (%) Sub-criteria Pass/fail threshold
Quality not stated Methodology / implementation detail not stated in extract not stated
Price not stated Pricing basis not stated in extract not stated
The documents indicated a staged process (qualification, then tender). Any explicit MEAT split is captured above where a numeric line was visible; otherwise it remained not specified in the provided text extract.

6. Submission requirements

  • Method statement / response document (template/page limits) — not specified in extract.
  • CVs (page count, named roles) — not specified in extract.
  • Pricing schedule (format/template) — expected at ITT stage.
  • Case studies (number/value range) — client references/comparable project evidence was referenced.
  • Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
  • Mandatory site visit — not specified in extract.
  • Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
  • Appendix 3A: Schedule C – Declaration of non-notifiable foreign financial contributions (valued between €200,000 and €999,000 in the last three years preceding the declaration)
  • C – Declaration of non-notifiable foreign financial contributions (valued between €200,000 and €999,000 in the last three years preceding the declaration)
  • 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €200,000 and €999,000 in the last three (3) years preceding the declaration
  • For reporting of foreign financial contributions which are of a value between €200,000 and €999,000 in the last three (3) years preceding the declaration
  • Appendix 3A: Schedule D – Declaration of non-notifiable foreign financial contributions (valued between €1,000,000 and €3,999,000 in the last three years preceding the declaration)
  • 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €1,000,000 and €3,999,000 in the last three (3) years preceding the declaration

7. Key dates & process

Milestone Date
RFT issued not specified
Clarification deadline not specified
Mandatory site visit not specified
Tender deadline (date + time) 2025-11-17T17:00:00+00:00
Expected award not specified
Contract start not specified
Go-live / mobilisation not stated
Date surfaced in documents 2025-11-17T17:00:00+00:00
Date surfaced in documents 17 November 2025
Date surfaced in documents 5 November 2025
Date surfaced in documents November 2025

8. Contract terms that matter

Contract duration in the extract: 12 months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

  • VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
  • 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €200,000 and €999,000 in the last three (3) years preceding the declaration
  • 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €1,000,000 and €3,999,000 in the last three (3) years preceding the declaration
  • ontinues for 28 calendar days either Party may terminate at 14 days notice
  • breach(es) (if the breach(es) are capable of remedy) within 30 days after receipt of a request in writing f
  • For the Term and for a period of 12 months thereafter (and save in respect of publ
  • Where a group of undertakings (in whatever form and regardless of the legal relationship between them) come together to submit a Tender in response to this RFT, the Contracting Authority will deal with all matters relating to this Competition through a single nominated entity authorised to represent all members of the group of undertakings. The Tenderer must provide details of all members of the group of undertakings and their role in the Tender and clearly set out the contact details including name, title, telephone number, postal address, facsimile number and e-mail address of the nominated entity authorised to represent the Tenderer and to whom all communications shall be directed and accepted until this Competition has been completed or terminated. Correspondence from any other person will NOT be accepted, acknowledged or responded to.
  • The terms “Registrable Interest” and “Relative” shall be interpreted as per Section 2 of the Ethics in Public Office Acts 1995 and 2001, copies of which are available at www.irishstatutebook.ie. The Contracting Authority will, at its absolute discretion, decide on the appropriate course of action, which may in appropriate circumstances include eliminating a Tenderer from this Competition or terminating any Services Contract entered into by a Tenderer.

9. Risks, red flags & unusuals

  • Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
  • The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
  • Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

  • Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
  • Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
  • Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
  • Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

  • Source RFT/PQQ filenames: 20251014_Survey Software RFT_FV_.docx, To be completed by notifying parties where the value of the procurement procedure is equal to or greater than the financial thresholds in Article 28 of

[20251014_Survey Software RFT_FV_.docx, Appendix 3A: Schedule C – Declaration of non-notifiable foreign financial contributions.

  • eTenders CFT / notice reference: not specified in extract.
  • Clarification contact / portal: eTenders message portal (email not surfaced in extract).
  • Key attachments to prioritise: Appendix 3A: Schedule D – Declaration of non-notifiable foreign financial contributions, RFT (or where the date of establishment is more recent, f, RFT_FV_.docx] Request for Tenders dated.

Can you bid?

Required certifications

  • ISO 9001
  • ISO27001
  • ISO27017

Minimum turnover

€500,000

Named standards / methodologies

WCAGEN 301 549

Scoring

Most Economically Advantageous Tender

Technical Merit

50%

Price

Lots (1)

Lot 1: Cloud SaaS Survey Software

Provision of a cloud-based SaaS solution for survey management with data security and innovative features.

Documents (4)

DOCX

20251014_Survey Software RFT_FV_.docx

175.6 KB · RFT / Invitation to Tender

XLSX

20251003_Tender Response Document B - Pricing Schedule FV.xlsx

20.9 KB · Pricing / BOQ / Schedule of Rates

DOCX

29251014_Tender Response Document A -FV_.docx

432.8 KB · Tender Response Template

DOCX

ESPD Template - 6792374 Cloud SaaS.docx

147.2 KB · ESPD (European Single Procurement Document)

Original notice text

The Department of Justice seeks a cloud SaaS survey software solution, requiring implementation and ongoing service execution, with compliance to WCAG and EN 301 549 guidelines.

AI analysis updated 4 months ago

Bid ↗
Details

Value

€500k

Deadline

17 Nov

View on eTenders ↗

Location

Ireland

Procedure

Open

Clarification

05 Nov 2025

eTenders ID

6792374

✦ Ask AI about this tender

Ask AI

Knows this tender's documents

Is this a good fit for us?
Based on the deadline, buyer, and eligibility requirements in the tender documents, here's a quick read on fit — with citations back to the exact clause 1 so you can verify it yourself.

Example only — sign up to ask about this tender