Call for tenders for the provision of a Contract Lifecycle Management Solution to the Rehab Group

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

The Rehab Group ran this procurement for “Call for tenders for the provision of a Contract Lifecycle Management Solution to the Rehab Group” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

• red to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.5 million Public and Product Liability €6
• rer shall be required to supply its Tax Clearance Access Number and Tax Reference Number to facilitate online verification of their tax status by
• Brief Overview of Organisation including services, supplies offered and markets served
• Details of the three previous comparable contracts and references for the tenderer’s relevant experience in delivering similar kind and nature of services within the last three years should demonstrate that the Tenderer has a high level of knowledge and competence in the services relevant to this tender.
• Contract Description Describe how your organisation has provided services of a similar scale, nature and complexity to the services requested, as indicated above. Limit 2 pages
• Is this Service similar to the requirements of Rehab in size, scope and function/purpose? Yes / No
• [TRD for the provision of a Contract Lifecycle Management Solution to the Rehab Group - Final.docx] this Service similar to the requirements of Rehab in size, scope and function/purpose? Yes / No
• A System Capabilities 4000 Marks
• B System Configuration 2000 Marks
• C Service Management Support and Hosting 1000 Marks
• D Implementation, Transition and Delivery 1000 Marks
• Title System Capabilities Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

• Please provide details of your quality assurance programme. Please indicate whether it is 3rd party certified and if you hold and related certifications (e.g. OSI 9001.) Attach any relevant certificates here.
• Does the tenderer have a documented quality assurance programme (Mandatory)
• Is the quality assurance programme 3rd party certified (Not mandatory)
• Description The proposed system must be a secure and scalable solution capable of integrating with the existing IT infrastructure (e.g. SSO). The solution should be scalable, meeting future integration requirements with other systems and with full retention of historical audit logs. Tenderers should provide information to enable the Contracting Authority to assess their offer under this criterion covering the requirements detailed in CfT, Appendix 1, Section 1.3. (Please submit responses using the TRD)

4. Eligibility & selection criteria

• Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; Type of Insurance Indemnity Limit Employer’s Liability €12.5 Million limit for any one claim or series of cl; aims arising out of a single occurrence, per insurance year Public and Product Liability €6.5 Million limit for any one claim or series of cl
• Certifications — not specified for this tender
• Past experience — not specified for this tender
• Personnel — not specified for this tender
• Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
• — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Type of Insurance Indemnity Limit Employer’s Liability €12.5 Million limit for any one claim or series of cl
• aims arising out of a single occurrence, per insurance year Public and Product Liability €6.5 Million limit for any one claim or series of cl
• aims arising ity Limit Employer’s Liability €12.5 Million limit for any one claim or series of cl
• aims arising out of a single occurrence, per insurance year Professional Indemnity €2.5 Million in the aggregate per insurance year
• Cyber Liability €2 Million for any one claim or series of claims a

5. Award criteria & scoring

6. Submission requirements

• Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
• CVs (page count, named roles) — not specified in extract.
• Pricing schedule (format/template) — expected at ITT stage.
• Case studies (number/value range) — client references/comparable project evidence was referenced.
• Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
• Mandatory site visit — not specified in extract.
• Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
• • Tenderers should note that economic operators relying on the capacity of other entities must submit with their Tender an undertaking, duly evidenced, from those entities that they will place the necessary resources at the disposal of the Tenderer. This undertaking must be submitted with the Tender.
• Tenderers must provide the specified documentation as an appendix to their tender proposal or when requested by Rehab prior to award of contract.
• Description Tenderers must indicate how the proposed solution meets the range of operational and compliance requirements for Rehab Group as detailed in CfT, Appendix 1, Section 1.2. It should support the core functionalities as outlined and it should also introduce modern analytical tools to support decision-making and reporting. Due regard should also be made to CfT, Appendix 1, Section 1.4, which outlines highly desirable features. (Please submit responses using the TRD)
• Description The proposed system must be a secure and scalable solution capable of integrating with the existing IT infrastructure (e.g. SSO). The solution should be scalable, meeting future integration requirements with other systems and with full retention of historical audit logs. Tenderers should provide information to enable the Contracting Authority to assess their offer under this criterion covering the requirements detailed in CfT, Appendix 1, Section 1.3. (Please submit responses using the TRD)
• Description Respondents must detail their proposal for service management support and hosting in line with the requirements as outlined in the CfT, over the lifetime of the contract outlining: * Nominated Account Manager * Communication protocol (how and when) * Escalation procedures * Sample Service Level Agreement. This criterion will be evaluated strictly on the basis of the totality of the tenderer’s submission, and no sub-criteria will be used. Further is detailed in CfT, Appendix 1, Section 1.5. (Please submit responses using the TRD)
• Description The response should detail the proposed implementation, transition (supporting secure data migration) and delivery of the proposed solution. The replacement solution must be fully compatible with the current infrastructure and support both existing and enhanced capabilities. Tenderers should provide information to enable the Contracting Authority to assess their offer under this criterion covering the requirements detailed in CfT, Appendix 1, Section 1.6 (Please submit responses using the TRD)

7. Key dates & process

8. Contract terms that matter

Contract duration in the extract: 1 months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

• VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
• red to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.5 million Public and Product Liability €6
• NOW IT IS HEREBY AGREED in consideration of the sum of €2.00 (the receipt of which is hereby acknowledged by the Contractor) as follows:
• for 30 (thirty) calendar days either Party may terminate at 14 days’ notice
• breach(es) (if the breach(es) are capable of remedy) within 30 days after receipt of a request in writing f
• For the Term and for a period of 12 months thereafter (and save in respect of publ
• Legal Structure – partnership, limited company, etc:
• Contract Description Describe how your organisation has provided services of a similar scale, nature and complexity to the services requested, as indicated above. Limit 2 pages

9. Risks, red flags & unusuals

• Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
• The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
• Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

• Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
• Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
• Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
• Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

• Source RFT/PQQ filenames: TRD for the provision of a Contract Lifecycle Management Solution to the Rehab Group - Final.docx, CFT for the provision of a Contract Lifecycle Management Solution to the Rehab Group - Final.docx, appendix to their tender proposal or when requested by Rehab prior to award of contract..
• eTenders CFT / notice reference: not specified in extract.
• Clarification contact / portal: eTenders message portal (email not surfaced in extract).
• Key attachments to prioritise: RFT and below., Appendix 1, Section 1.2. It should support the core functionalities as outlined and it s, Appendix 1, Section 1.4, which outlines highly desirable features. (Please submit respo.