Fixed Voice Services for Tailte Éireann

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

Tailte Éireann ran this procurement for “Fixed Voice Services for Tailte Éireann” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

• Title: Fixed Voice Services for Tailte Éireann
• e successful Tenderer shall be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.7 million Public Liability €6
• the proposed Service Contract may amount to some €800,000 to €1,000,000 (excl
• 5 QUALITY ASSURANCE MEASURES Weighting: Pass/Fail only Minimum requirement to remain eligible in the competition: Tenderers must provide information which demonstrates a commitment to quality assurance and provide details of quality assurance policies and systems and whet
• ser extensions on the phone system have a Direct Dial In number and these numbers identify
• [Request for Tender - Fixed Voice Services for Tailte Éireann.pdf] ServicesRFT160125
• Fixed Voice Services for Tailte Éireann
• tenders (“RFT”) from economic operators (“Tenderers”) for the provision of the services as
• described in Appendix 1 to this RFT (the “Services”).
• In summary, the Services comprise: [Fixed Voice services for Tailte Éireann. Full technical
• [Request for Tender - Fixed Voice Services for Tailte Éireann.pdf] Competition”) will be conducted in accordance
• that may result from this Competition (the “Services Contract”) will be issued for a term of Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

• Contracting Authority policy seeks to encourage participation on a fair and equal basis by

4. Eligibility & selection criteria

• Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; ed to note that the following levels will be required for the firm(s) being awarded this contract Insurance Type Required Level Employers Liability €12.7 million for any one occurrence -declaration pr; ed to note that the following levels will be required for the firm(s) being awarded this contract Insurance Type Required Level Employers Liability €12.7 million for any one occurrence or series of cla
• Certifications — not specified for this tender
• Past experience — not specified for this tender
• Personnel — not specified for this tender
• Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
• — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• ed to note that the following levels will be required for the firm(s) being awarded this contract Insurance Type Required Level Employers Liability €12.7 million for any one occurrence -declaration pr
• ed to note that the following levels will be required for the firm(s) being awarded this contract Insurance Type Required Level Employers Liability €12.7 million for any one occurrence or series of cla
• ims arising out of a single occurance Public Liability €6.5 million for any one occurrence or series of cla
• e successful Tenderer shall be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.7 million Public Liability €6

5. Award criteria & scoring

6. Submission requirements

• Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
• CVs (page count, named roles) — not specified in extract.
• Pricing schedule (format/template) — expected at ITT stage.
• Case studies (number/value range) — client references/comparable project evidence was referenced.
• Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
• Mandatory site visit — not specified in extract.
• Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
• Value: not disclosed (eTenders placeholder)
• ed to note that the following levels will be required for the firm(s) being awarded this contract Insurance Type Required Level Employers Liability €12.7 million for any one occurrence -declaration pr
• €200,000 and €999,000 in the last three (3) years preceding the declaration
• €1,000,000 and €3,999,000 in the last three (3) years preceding the declaration
• €3,999,000 in the last three (3) years preceding the declaration, to include all non-notif
• [Request for Tender - Fixed Voice Services for Tailte Éireann.pdf] ServicesRFT160125

7. Key dates & process

8. Contract terms that matter

Contract duration in the extract: 6 months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

• VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
• e successful Tenderer shall be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.7 million Public Liability €6
• NOW IT IS HEREBY AGREED in consideration of the sum of €2.00 (the receipt of which is hereby
• 4 HEALTH AND SAFETY Weighting: Pass/Fail only Minimum requirement to remain eligible in the competition: Tenderers must demonstrate compliance with all the relevant Health and Safety legislation
• ser extensions on the phone system have a Direct Dial In number and these numbers identify
• ontinues for 30 calendar days either Party may terminate at 14 days notice
• are capable of remedy) within 30 days after receipt of a request in writing f
• For the Term and for a period of 12 months thereafter (and save in respect of publ

9. Risks, red flags & unusuals

• Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
• Contract value was not disclosed in metadata, creating uncertainty on margin, resourcing, and financing assumptions.
• The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
• Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

• Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
• Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
• Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
• Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

• Source RFT/PQQ filenames: Request for Tender - Fixed Voice Services for Tailte Éireann.pdf, Fixed Voice services for Tailte Éireann. Full technical details of scope and responsibilities are listed in Appendix 1 of this Request . 1.3 “Not Used” This public procurement competition will be divided into lots (each a “Lot”) as described below. Each Lot will result in a separate contract.

1.4 This public procurement competition (the “Competition”) will be conducted in accordance with the open procedure under the European Union (Award of Public Authority Contracts) Regulations 2016 (Statutory Instrument 284 of 2016) (the “Regulations”). Any contract that may result from this Competition (the “

[Request for Tender - Fixed Voice Services for Tailte Éireann.pdf, Appendix 1:.

• eTenders CFT / notice reference: not specified in extract.
• Clarification contact / portal: eTenders message portal (email not surfaced in extract).
• Key attachments to prioritise: Appendix 2:, Schedule, Appendix 3:.