Department of Defence - Provision of Software Reseller Services
Value
€5.6m
Deadline
07 Nov
07 Nov 2025
Value
€5.6m
Deadline
07 Nov
Provision of software reseller services for the Department of Defence over 12 months
Provision of software reseller services for the Department of Defence over 12 months
Bidder profile
Firms with public sector tender experience and operational capability in software services.
Risks & flags
- Eligibility certainty requires full pack review
- Two-step process may increase compliance burden
- Technical details deferred to ITT stage
Briefing
AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.
1. At a glance
| Field | Detail |
|---|---|
| Buyer | Department of Defence |
| Title | Department of Defence - Provision of Software Reseller Services |
| CPV / category | services |
| Estimated value | 5628417.00 |
| Per-year (if multi-year) | not stated |
| Procedure type | not stated |
| Lots | not stated |
| Location | Ireland |
| Contract length | 12 months |
| Submission deadline | 2025-11-07T00:00:00+00:00 |
| Go-live / start | not stated |
2. Scope of Work
Department of Defence ran this procurement for “Department of Defence - Provision of Software Reseller Services” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:
- Title: Department of Defence - Provision of Software Reseller Services
- thority estimates that the expenditure on the Services to be covered by the proposed agreement may amount to some €4,575,949 (excl
- Minimum Requirement: Tenderers must provide at least three (3) examples of relevant experience in provision of similar services
- rer shall be required to supply its Tax Clearance Access Number and Tax Reference Number to facilitate online verification of their tax status by
- [RFT Clarification Responses - UPDATE 1.pdf] System ID: 6719291: - DEPARTMENT OF DEFENCE – PROVISION OF SOFTWARE RESELLER SERVICES 2025
- Prior to and as a condition of award of any Services Contract, the successful Tenderer shall be required to designate a single entity who will carry overall responsibility for the Services Contract (the “Prime Contractor”), irrespective of whether or not tasks
- Prior to and as a condition of award of any Services Contract, the successful Tenderer shall be required to designate a single entity who will carry overall responsibility for the Services Contract (the “Prime Contractor”), irrespective of whether or not tasks are to be performed by a subcontractor or other consortium member (the “Subcontractor”).
- No publicity regarding this Competition or any Services Contract pursuant to this Competition is permitted unless and until the Contracting Authority has given its prior written consent to the relevant communication.
- The terms “Registrable Interest” and “Relative” shall be interpreted as per Section 2 of the Ethics in Public Office Acts 1995 and 2001, copies of which are available at www.irishstatutebook.ie. The Contracting Authority will, at its absolute discretion, decide on the appropriate course of action, which may in appropriate circumstances include eliminating a Tenderer from this Competition or terminating any Services Contract entered into by a Tenderer.
- [Software reseller RFT 07-Oct-2025 FINAL.docx] the appropriate course of action, which may in appropriate circumstances include eliminating a Tenderer from this Competition or terminating any Services Contract entered into by a Tenderer.
- Any conflict of interest or potential conflict of interest on the part of a Tenderer, Subcontractor or individual employee(s) or agent(s) of a Tenderer or Subcontractor(s) must be fully disclosed to the Contracting Authority as soon as the conflict or potential conflict is or becomes apparent. Tenderers are required to declare that the preparation of their Tender was carried out independently. In the event of any actual or potential conflict of interest, the Contracting Authority may invite Tenderers to propose means by which the conflict of interest might be removed and in circumstances where there are links between Tenderers, the Contracting Authority may seek further information to confirm the Tenders have been prepared independently. The Contracting Authority will, at its absolute discretion, decide on the appropriate course of action, which may in appropriate circumstances include eliminating a Tenderer from this Competition or any Mini-Competition or terminating any Framework Agreement or Services Contract entered into by a Tenderer.
- [Software reseller RFT 07-Oct-2025 FINAL.docx] from this Competition or any Mini-Competition or terminating any Framework Agreement or Services Contract entered into by a Tenderer. Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.
3. Background & buyer context
The extract showed a structured PQQ-to-ITT sequence intended to shortlist capable bidders before full award-stage submission. Programme and policy framing was only partially visible, but continuity and modernisation drivers were evident in the procurement design.
4. Eligibility & selection criteria
- Turnover requirement — not specified for this tender
- Insurance — not specified for this tender
- Certifications — not specified for this tender
- Past experience — not specified for this tender
- Personnel — not specified for this tender
- Geographic / facility constraints — not specified for this tender
5. Award criteria & scoring
| Criterion | Weight (%) | Sub-criteria | Pass/fail threshold |
|---|---|---|---|
| Quality | not stated | Methodology / implementation detail not stated in extract | not stated |
| Price | not stated | Pricing basis not stated in extract | not stated |
| The documents indicated a staged process (qualification, then tender). Any explicit MEAT split is captured above where a numeric line was visible; otherwise it remained not specified in the provided text extract. |
6. Submission requirements
- Method statement / response document (template/page limits) — not specified in extract.
- CVs (page count, named roles) — not specified in extract.
- Pricing schedule (format/template) — expected at ITT stage.
- Case studies (number/value range) — client references/comparable project evidence was referenced.
- Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
- Mandatory site visit — not specified in extract.
- Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
- Appendix 3A: Schedule C – Declaration of non-notifiable foreign financial contributions (valued between €200,000 and €999,000 in the last three years preceding the declaration)
- 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €200,000 and €999,000 in the last three (3) years preceding the declaration
- For reporting of foreign financial contributions which are of a value between €200,000 and €999,000 in the last three (3) years preceding the declaration
- Appendix 3A: Schedule D – Declaration of non-notifiable foreign financial contributions (valued between €1,000,000 and €3,999,000 in the last three years preceding the declaration)
- – Declaration of non-notifiable foreign financial contributions (valued between €1,000,000 and €3,999,000 in the last three years preceding the declaration)
- 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €1,000,000 and €3,999,000 in the last three (3) years preceding the declaration
7. Key dates & process
| Milestone | Date |
|---|---|
| RFT issued | not specified |
| Clarification deadline | not specified |
| Mandatory site visit | not specified |
| Tender deadline (date + time) | 2025-11-07T00:00:00+00:00 |
| Expected award | not specified |
| Contract start | not specified |
| Go-live / mobilisation | not stated |
| Date surfaced in documents | 2025-11-07T00:00:00+00:00 |
| Date surfaced in documents | Acts 1995 |
| Date surfaced in documents | Act 2002 |
| Date surfaced in documents | The 2002 |
8. Contract terms that matter
Contract duration in the extract: 12 months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.
- VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
- 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €200,000 and €999,000 in the last three (3) years preceding the declaration
- 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €1,000,000 and €3,999,000 in the last three (3) years preceding the declaration
- e right to extend the Term for a period or periods of up to 12 months with a maximum of 2 such extension or e
- e right to extend the Term for a period or periods of up to 12 months with a maximum of 2 such extensions per
- extend the Term for a period or periods of up to 12 months with a maximum of 2 such extensions per
- ontinues for 20 calendar days either Party may terminate at 14 days notice
- breach(es) (if the breach(es) are capable of remedy) within 30 days after receipt of a request in writing f
9. Risks, red flags & unusuals
- Numeric qualification gates were only partially visible, so eligibility certainty required full pack review.
- The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
- Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.
10. SME fit assessment
This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.
- Credible bidder profile — specialist operator with compliant procurement governance and evidencable experience.
- Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
- Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
- Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.
11. Where to dig deeper
- Source RFT/PQQ filenames: RFT Clarification Responses - UPDATE 1.pdf, Software reseller RFT 07-Oct-2025 FINAL.docx, To be completed by notifying parties where the value of the procurement procedure is equal to or greater than the financial thresholds in Article 28 of Regulation (EU) 2022/2560 and where the notifying party has not been in receipt of any
[Software reseller RFT 07-Oct-2025 FINAL.docx.
- eTenders CFT / notice reference: not specified in extract.
- Clarification contact / portal: eTenders message portal (email not surfaced in extract).
- Key attachments to prioritise: To be completed by notifying parties where the value of the procurement procedure is equal to or greater than the financial thresholds in Article
[Software reseller RFT 07-Oct-2025 FINAL.docx, Appendix 3A: Schedule C – Declaration of non-notifiable foreign financial contributions, Appendix 3A: Schedule D – Declaration of non-notifiable foreign financial contributions.
This tender has been awarded
- SoftwareONE · 19 Dec 2025
Scoring
Most Economically Advantageous Tender
Quality of Account Management Services Proposed
Sustainability
Ultimate Cost
Lots (1)
Provision of software reseller services including account management and sustainability practices.
Documents (6)
RFT Clarification Responses - UPDATE 1.pdf
116.8 KB · RFT / Invitation to Tender
RFT Clarification Responses - UPDATE 2.pdf
115.8 KB · RFT / Invitation to Tender
Software reseller RFT 07-Oct-2025 FINAL.docx
173.8 KB · RFT / Invitation to Tender
ANNEX A - Pricing Schedule Updated.xlsx
39.3 KB
DoD TRD- Software Reseller.docx
67.7 KB · Tender Response Template
IMPORTANT UPDATE 07.11.pdf
22.4 KB · Clarification / Addendum
Original notice text
The Department of Defence seeks a contractor for software reseller services, requiring implementation and sustained service execution with compliant reporting and handover obligations.
AI analysis updated 4 months ago
Value
€5.6m
Deadline
07 Nov
Buyer
Department of DefenceLocation
Services to be provided across Ireland.
Procedure
Open
Clarification
24 Oct 2025
eTenders ID
6719291
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