Cloud Migration Modernisation Support Development Services

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

Office of the Ombudsman ran this procurement for “Cloud Migration Modernisation Support Development Services” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

• Title: Cloud Migration Modernisation Support Development Services
• d for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.7M Public Liability €6
• ority estimates that the expenditure on the Services to be covered by the proposed Services contract may amount to some € 1,000,000 (excl
• covered by the proposed Services contract may amount to some € 1,000,000 (excl
• rer shall be required to supply its Tax Clearance Access Number and Tax Reference Number to facilitate online verification of their tax status by
• rer shall be required to supply its Tax Clearance Access Number and Tax Reference
• [OMB025-ICT-0002-CloudMigrationModernisationDevelopmentSupportServices.pdf] Request for Tenders dated
• (“Tenderers”) for the provision of the services as described in Appendix 1 to this
• In summary, the Services comprise: The Office of the Ombudsman is seeking
• tenders for the provision of cloud migration, modernisation, development and
• ongoing support services to support the Office’s goal of migrating its existing on
• premises Dynamics CRM and SharePoint systems to a new cloud-hosted ecosystem Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

• ongoing support services to support the Office’s goal of migrating its existing on
• Contracting Authority policy seeks to encourage participation on a fair and equal
• full scope of this programme. Tenderers must provide evidence of:
• programmes of comparable scale and complexity

4. Eligibility & selection criteria

• Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; d for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.7M Public Liability €6; 7M Product Liability €1M Professional Indemnity €1M Cyber Indemnity €2.5M 2
• Certifications — not specified for this tender
• Past experience — not specified for this tender
• Personnel — not specified for this tender
• Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
• — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• d for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.7M Public Liability €6
• 7M Product Liability €1M Professional Indemnity €1M Cyber Indemnity €2.5M 2

5. Award criteria & scoring

• The tenderer must achieve a minimum of 60% of the total score available in 60% not stated not stated The documents indicated a staged process (qualification, then tender). Any explicit MEAT split is captured above where a numeric line was visible; otherwise it remained not specified in the provided text extract.

6. Submission requirements

• Method statement / response document (template/page limits) — not specified in extract.
• CVs (page count, named roles) — not specified in extract.
• Pricing schedule (format/template) — expected at ITT stage.
• Case studies (number/value range) — client references/comparable project evidence was referenced.
• Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
• Mandatory site visit — not specified in extract.
• Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
• Appendix 3A: Schedule C – Declaration of non-notifiable foreign financial contributions (valued between €200,000 and
• Appendix 3A: Schedule C – Declaration of non-notifiable foreign financial contributions (valued between €200,000 and €999,000 in the last three years preceding the declaration)
• 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €200,000 and €999,000 in the last three (3) years preceding the declaration
• For reporting of foreign financial contributions which are of a value between €200,000 and €999,000 in the last three (3) years preceding the declaration
• Appendix 3A: Schedule D – Declaration of non-notifiable foreign financial contributions (valued between €1,000,000 and €3,999,000 in the last three years preceding the declaration)
• 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €1,000,000 and €3,999,000 in the last three (3) years preceding the declaration

7. Key dates & process

8. Contract terms that matter

Contract duration in the extract: 12 months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

• VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
• d for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.7M Public Liability €6
• 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €200,000 and €999,000 in the last three (3) years preceding the declaration
• 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €1,000,000 and €3,999,000 in the last three (3) years preceding the declaration
• NOW IT IS HEREBY AGREED in consideration of the sum of €2.00 (the receipt of which is hereby acknowledged by the Contractor) as follows:
• ontinues for 60 calendar days either Party may terminate at 14 days’ notice
• breach(es) (if the breach(es) are capable of remedy) within 30 days after receipt of a request in writing f
• if the breach(es) are capable of remedy) within 30 days after receipt of a request in writing f

9. Risks, red flags & unusuals

• Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
• The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
• Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

• Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
• Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
• Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
• Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

• Source RFT/PQQ filenames: OMB025-ICT-0002-CloudMigrationModernisationDevelopmentSupportServices.pdf, Appendix 3A: Schedule C – Declaration of non-notifiable foreign financial contributions, Appendix 3A: Schedule D – Declaration of non-notifiable foreign financial contributions.
• eTenders CFT / notice reference: not specified in extract.
• Clarification contact / portal: eTenders message portal (email not surfaced in extract).
• Key attachments to prioritise: Appendix 1: Requirements and Specifications, Appendix 2: Pricing Schedule, Appendix 3: Tenderer’s Statement.