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Security Training and Support Services

Deadline

31 Oct

The contractor will provide essential training for staff working in high-risk environments, ensuring they are equipped with the necessary skills and knowledge. Additionally, they will offer on-demand security support to enhance organizational capacity.

📍 Kildare

Must-haves

Fail any = disqualified
Required

At least 3 years of demonstrated experience in delivering aspects of Hostile Environment Awareness Training (HEAT) or equivalent security training in NGO, humanitarian, or development contexts.

Required

Provision of references 'on request' from at least two clients for similar training services within the past 3 years.

Required

Acceptance of Trócaire’s General Terms & Conditions of Procurement and Supplier Code of Conduct.

Required

Acceptance of Trócaire’s Data Processing Agreement.

Can you bid?

Required certifications

  • Tax Clearance Certificate

Background

The scope of work includes delivering Hostile Environment Awareness Training (HEAT) tailored to the needs of Trócaire staff who may operate in insecure settings. This training will cover various critical areas such as first aid in conflict situations, understanding conflict-related risks, and travel safety. Furthermore, the contractor will provide general security support services, including crisis management and interim security cover, to ensure that Trócaire can respond effectively to security challenges as they arise.

What this involves

The contractor will be responsible for delivering Hostile Environment Awareness Training (HEAT) to Trócaire staff, focusing on practical, risk-based training that is relevant to NGO operational contexts. This training will include components such as first aid for conflict-related injuries, understanding threats in insecure environments, and travel safety protocols. Additionally, the contractor will provide flexible, on-demand security support services, which may include crisis management assistance, interim security cover during staff absences, and after-action reviews following security incidents. All services will be delivered remotely as needed, with training sessions scheduled or arranged on demand.

Hostile Environment Awareness Training (HEAT) sessions
First aid training specific to conflict-related injuries
Crisis management support and scenario planning
Interim security cover during staff absences
After-action reviews following security incidents
24/7 on-call security support

Scoring

technical

Scope and range of services available

15%
commercial

Price

40%
technical

Methodology

30%

Lots (2)

Lot 1: Hostile Environment Awareness Training (HEAT)

Provision of HEAT training for staff working in high-risk environments, including first aid, conflict-related risks, explosive remnants of war, and travel safety.

Lot 2: General Security Support

On-demand security advisory and crisis management support, including interim security cover, crisis management, after-action reviews, and 24/7 support for travelling staff.

Documents (1)

PDF

RFT Trócaire - Security Training and Support - Oct 2025.pdf

274.0 KB · RFT / Invitation to Tender

Original notice text

This RFT is for the a 3-5 year framework agreement for the delivery of HEAT training to Trocaire staff as well other security training and security support services. HEAT (Hostile Environment Awareness Training) is required for staff who may be deployed to or work in high-risk or insecure environments. The training should be risk-based, practical, and tailored to NGO operational contexts. It should provide staff with the awareness, skills, and confidence to operate safely in difficult environments. The focus should be on realism and relevance, but without reliance on highly immersive or triggering simulations.

AI analysis updated 4 months, 1 week ago

Bid ↗
Details

Deadline

31 Oct

View on eTenders ↗

Buyer

Trócaire

Location

Trócaire Head Office in Maynooth, with some services required remotely or in the UK.

Procedure

Open

Clarification

18 Oct 2025

eTenders ID

6690050

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