Request for Tenders for the provision of MAINTENANCE, DEVELOPMENT AND SUPPORT SERVICES FOR THE NDA WEBSITES

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

National Disability Authority (NDA) ran this procurement for “Request for Tenders for the provision of MAINTENANCE, DEVELOPMENT AND SUPPORT SERVICES FOR THE NDA WEBSITES” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

• Title: Request for Tenders for the provision of MAINTENANCE, DEVELOPMENT AND SUPPORT SERVICES FOR THE NDA WEBSITES
• acting Authority estimates that the expenditure on the Services to be covered by the proposed may amount to some total €200,000 (excl
• tive and the applicable the European accessibility standard EN 301 549 “Accessibility Requirements for ICT products and services”, including throu
• tive and the applicable the European accessibility standard EN 301 549 “Accessibility Requirements for ICT products and services”
• rer shall be required to supply its Tax Clearance Access Number and Tax Reference Number to facilitate online verification of their tax status by
• tion (the “Services Contract”) will be issued for a term of 24 months (“the Term”)
• [NDA RFT for Web development and support services.docx] Request for Tenders dated 30 September 2025
• MAINTENANCE, DEVELOPMENT AND SUPPORT SERVICES FOR THE NDA WEBSITES
• [NDA RFT for Web development and support services.docx] ings (in whatever form and regardless of the legal relationship between them) come together to submit a Tender in response to this RFT, the Contracting Authority will deal with all matters relating to this Competition through a single nominated entity authorised to represent all members of the group of undertakings. The Tenderer must provide details of all members of the group of undertakings and their role in the Tender and clearly set out the contact details including name, title, telephone number, postal address, facsimile number and e-mail address of the nominated entity authorised to represent the Tenderer and to whom all communications shall be directed and accepted until this Competition has been completed or terminated. Correspondence from any other person will NOT be accepted, acknowledged or responded to.
• Prior to and as a condition of award of any Services Contract, the successful Tenderer shall be required to designate a single entity who will carry overall responsibility for the Services Contract (the “Prime Contractor”), irrespective of whether or not tasks are to be performed by a subcontractor or other consortium member (the “Subcontractor”).
• No publicity regarding this Competition or any Services Contract pursuant to this Competition is permitted unless and until the Contracting Authority has given its prior written consent to the relevant communication.
• [NDA RFT for Web development and support services.docx] Oireachtas, or employees and officers of the Contracting Authority and their relatives must be fully disclosed in the Tender or, in the event of this information only coming to the notice of the Tenderer or Subcontractor after the submission of a Tender, must be communicated to the Contracting Authority immediately upon such information becoming known to the Tenderer or Subcontractor. Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

• The National Disability Authority (NDA) was established on 12 June 2000. We are the independent statutory body that provides information and advice to the government on policy and practice relevant to the lives of persons with disabilities. We have a role to assist the Minister for Children, Disability and Equality in the co-ordination of disability policy.
• The website development, support and maintenance services must be delivered in line with the NDA’s key strategic and communications objectives, detailed in our Strategic Plan 2025–2027 and our Communications and Engagement Strategy 2025–2027. Our Communications and Engagement Strategy 2025–2027 outlines that the NDA will effectively use a range of communications platforms, channels and tools to achieve maximum reach and impact in order to promote:
• our research and evidence-informed policy advice and guidance
• In maintaining the NDA’s websites, there must be due regard to their respective audiences, as well as their shared corporate identity and the communications and engagement strategy for the organisation.

4. Eligibility & selection criteria

• Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; Insurance type Minimum level of indemnity Currently hold Undertake to obtain if successful Employers Liability € 13,000,000 Public Liability € 6,500,000 in respect of any one claim Pr; oduct Liability Not applicable for this project on ‘each claim’ basis Professional Indemnity €1,000,000 on ‘each claim’ basis Cyber Liability €1,000,000 I, the undersigned, confirm on behalf of the Tenderer Professional Indemnity €1,000,000 on ‘each claim’ basis Cybe
• Certifications — not specified for this tender
• Past experience — oduct Liability Not applicable for this project on ‘each claim’ basis Professional Indemnity €1,000,000 on ‘each claim’ basis Cyber Liability €1,000,000 I, the undersigned, confirm on behalf of the Tenderer Professional Indemnity €1,000,000 on ‘each claim’ basis Cybe
• Personnel — not specified for this tender
• Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
• — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Minimum Turnover Requirement Insert “Yes” or “No” The Tenderer must have achieved a turnover of at least €500,000 in each of the three previous financial
• Insurance type Minimum level of indemnity Currently hold Undertake to obtain if successful Employers Liability € 13,000,000 Public Liability € 6,500,000 in respect of any one claim Pr
• oduct Liability Not applicable for this project on ‘each claim’ basis Professional Indemnity €1,000,000 on ‘each claim’ basis Cyber Liability €1,000,000 I, the undersigned, confirm on behalf of the Tenderer Professional Indemnity €1,000,000 on ‘each claim’ basis Cybe

5. Award criteria & scoring

6. Submission requirements

• Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
• CVs (page count, named roles) — not specified in extract.
• Pricing schedule (format/template) — expected at ITT stage.
• Case studies (number/value range) — client references/comparable project evidence was referenced.
• Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
• Mandatory site visit — not specified in extract.
• Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
• Appendix 3A: Schedule C – Declaration of non-notifiable foreign financial contributions (valued between €200,000 and €999,000 in the last three years preceding the declaration)
• 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €200,000 and €999,000 in the last three (3) years preceding the declaration
• which are valued between €200,000 and €999,000 in the last three (3) years preceding the declaration
• For reporting of foreign financial contributions which are of a value between €200,000 and €999,000 in the last three (3) years preceding the declaration
• Appendix 3A: Schedule D – Declaration of non-notifiable foreign financial contributions (valued between €1,000,000 and €3,999,000 in the last three years preceding the declaration)
• 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €1,000,000 and €3,999,000 in the last three (3) years preceding the declaration

7. Key dates & process

8. Contract terms that matter

Contract duration in the extract: 3 years. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

• VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
• 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €200,000 and €999,000 in the last three (3) years preceding the declaration
• 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €1,000,000 and €3,999,000 in the last three (3) years preceding the declaration
• NOW IT IS HEREBY AGREED in consideration of the sum of €2.00 (the receipt of which is hereby acknowledged by the Contractor
• NOW IT IS HEREBY AGREED in consideration of the sum of €2.00 (the receipt of which is hereby acknowledged by the Contractor) as follows:
• tion (the “Services Contract”) will be issued for a term of 24 months (“the Term”)
• e right to extend the Term for a period or periods of up to 12 months with a maximum of three such extension
• extend the Term for a period or periods of up to 12 months with a maximum of three such extension

9. Risks, red flags & unusuals

• Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
• The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
• Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

• Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
• Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
• Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
• Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

• Source RFT/PQQ filenames: NDA RFT for Web development and support services.docx, To be completed by notifying parties where the value of the procurement procedure is equal to or greater than the financial thresholds in Article

[NDA RFT for Web development and support services.docx, Appendix 3A: Schedule C – Declaration of non-notifiable foreign financial contributions.

• eTenders CFT / notice reference: not specified in extract.
• Clarification contact / portal: eTenders message portal (email not surfaced in extract).
• Key attachments to prioritise: Appendix 3A: Schedule D – Declaration of non-notifiable foreign financial contributions, RFT for Web development and support services.docx] Request for Tenders dated 30 Sep, Appendix 1: Requirements and Specifications.