Provision of the continued operation, enhancement, and scalability of its existing intelligence and investigative CLUE software system
Value
€273k
Deadline
28 Oct
28 Oct 2025
Value
€273k
Deadline
28 Oct
Ongoing operation and enhancement of CLUE software system for Food Safety Authority of Ireland
Ongoing operation and enhancement of CLUE software system for Food Safety Authority of Ireland
Bidder profile
Firms with experience in public sector IT services and software development.
Risks & flags
- Eligibility certainty requires full pack review
- Ambiguity at qualification stage for non-incumbents
Briefing
AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.
1. At a glance
| Field | Detail |
|---|---|
| Buyer | Food Safety Authority of Ireland |
| Title | Provision of the continued operation, enhancement, and scalability of its existing intelligence and investigative CLUE software system |
| CPV / category | services |
| Estimated value | 273000.00 |
| Per-year (if multi-year) | not stated |
| Procedure type | not stated |
| Lots | not stated |
| Location | Ireland |
| Contract length | 12 months |
| Submission deadline | 2025-10-28T12:00:00+00:00 |
| Go-live / start | not stated |
2. Scope of Work
Food Safety Authority of Ireland ran this procurement for “Provision of the continued operation, enhancement, and scalability of its existing intelligence and investigative CLUE software system” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:
- Title: Provision of the continued operation, enhancement, and scalability of its existing intelligence and investigative CLUE software system
- rer shall be required to supply its Tax Clearance Access Number and Tax Reference Number to facilitate online verification of their tax status by
- Prior to and as a condition of award of any Services Contract, the successful Tenderer shall be required to designate a single entity who will carry overall responsibility for the Services Contract (the “Prime Contractor”), irrespective of whether or not tasks
- Prior to and as a condition of award of any Services Contract, the successful Tenderer shall be required to designate a single entity who will carry overall responsibility for the Services Contract (the “Prime Contractor”), irrespective of whether or not tasks are to be performed by a subcontractor or other consortium member (the “Subcontractor”).
- No publicity regarding this Competition or any Services Contract pursuant to this Competition is permitted unless and until the Contracting Authority has given its prior written consent to the relevant communication.
- The terms “Registrable Interest” and “Relative” shall be interpreted as per Section 2 of the Ethics in Public Office Acts 1995 and 2001, copies of which are available at www.irishstatutebook.ie. The Contracting Authority will, at its absolute discretion, decide on the appropriate course of action, which may in appropriate circumstances include eliminating a Tenderer from this Competition or terminating any Services Contract entered into by a Tenderer.
- [FSAI Request for Tender CLUE.docx] the appropriate course of action, which may in appropriate circumstances include eliminating a Tenderer from this Competition or terminating any Services Contract entered into by a Tenderer.
- Any conflict of interest or potential conflict of interest on the part of a Tenderer, Subcontractor or individual employee(s) or agent(s) of a Tenderer or Subcontractor(s) must be fully disclosed to the Contracting Authority as soon as the conflict or potential conflict is or becomes apparent. Tenderers are required to declare that the preparation of their Tender was carried out independently. In the event of any actual or potential conflict of interest, the Contracting Authority may invite Tenderers to propose means by which the conflict of interest might be removed and in circumstances where there are links between Tenderers, the Contracting Authority may seek further information to confirm the Tenders have been prepared independently. The Contracting Authority will, at its absolute discretion, decide on the appropriate course of action, which may in appropriate circumstances include eliminating a Tenderer from this Competition or any Mini-Competition or terminating any Framework Agreement or Services Contract entered into by a Tenderer.
- [FSAI Request for Tender CLUE.docx] from this Competition or any Mini-Competition or terminating any Framework Agreement or Services Contract entered into by a Tenderer.
- Tenderers must address each of the issues and requirements in this part of the RFT and submit a detailed description in each case which demonstrates how these issues and requirements will be dealt with / met and their approach to the proposed delivery of the Services. A mere affirmative statement by the Tenderer that it can/will do so or a reiteration of the tender requirements is NOT sufficient in this regard.
- RE: Request for Tenders for the Supply of
- Having examined your Request for Tenders (the “RFT”) including the Instructions to Tenderers, the Selection and Award Criteria, the Requirements and Specifications, and the Terms and Conditions of the Services Contract, we hereby declare the following: Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.
3. Background & buyer context
The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.
- Title: Provision of the continued operation, enhancement, and scalability of its existing intelligence and investigative CLUE software system
- 5.1 If applicable, notifying parties should list and substantiate any possible positive effects on the development of the relevant subsidised economic activity on the internal market. Notifying parties should also list and substantiate any other positive effects of the foreign subsidies, such as broader positive effects in relation to the relevant policy objectives, in particular those of the Union, and specify when and where those effects have or are expected to take place. Notifying parties should provide a description of each of those positive effects.
4. Eligibility & selection criteria
- Turnover requirement — not specified for this tender
- Insurance — not specified for this tender
- Certifications — not specified for this tender
- Past experience — not specified for this tender
- Personnel — not specified for this tender
- Geographic / facility constraints — not specified for this tender
5. Award criteria & scoring
| Criterion | Weight (%) | Sub-criteria | Pass/fail threshold |
|---|---|---|---|
| 3 of the RFT, Tenderers must achieve a minimum of 60% of the marks **availab | 60% | not stated | not stated |
| The documents indicated a staged process (qualification, then tender). Any explicit MEAT split is captured above where a numeric line was visible; otherwise it remained not specified in the provided text extract. |
6. Submission requirements
- Method statement / response document (template/page limits) — not specified in extract.
- CVs (page count, named roles) — not specified in extract.
- Pricing schedule (format/template) — expected at ITT stage.
- Case studies (number/value range) — client references/comparable project evidence was referenced.
- Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
- Mandatory site visit — not specified in extract.
- Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
- Appendix 3A: Schedule C – Declaration of non-notifiable foreign financial contributions (valued between €200,000 and €999,000 in the last three years preceding the declaration)
- 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €200,000 and €999,000 in the last three (3) years preceding the declaration
- For reporting of foreign financial contributions which are of a value between €200,000 and €999,000 in the last three (3) years preceding the declaration
- Appendix 3A: Schedule D – Declaration of non-notifiable foreign financial contributions (valued between €1,000,000 and €3,999,000 in the last three years preceding the declaration)
- 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €1,000,000 and €3,999,000 in the last three (3) years preceding the declaration
- For reporting of foreign financial contributions which are of a value between €1,000,000 and €3,999,000 in the last three (3) years preceding the declaration, to include all non-notif
7. Key dates & process
| Milestone | Date |
|---|---|
| RFT issued | not specified |
| Clarification deadline | not specified |
| Mandatory site visit | not specified |
| Tender deadline (date + time) | 2025-10-28T12:00:00+00:00 |
| Expected award | not specified |
| Contract start | not specified |
| Go-live / mobilisation | not stated |
| Date surfaced in documents | 2025-10-28T12:00:00+00:00 |
| Date surfaced in documents | 31 July 2014 |
| Date surfaced in documents | October 2025 |
| Date surfaced in documents | Acts 1995 |
8. Contract terms that matter
Contract duration in the extract: 12 months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.
- VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
- 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €200,000 and €999,000 in the last three (3) years preceding the declaration
- 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €1,000,000 and €3,999,000 in the last three
- 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €1,000,000 and €3,999,000 in the last three (3) years preceding the declaration
- ed with the performance of the Contractor, a sum may be withheld from any payment otherwise due calculated as follows: €2,800 (“the Retention Amount”) which Retention Amount shall not at any given time exc
- right to extend the Term for a period or periods of up to [12 months with a maximum of two such extension o
- [insert number]calendar days either Party may terminate at 14 days notice
- breach(es) (if the breach(es) are capable of remedy) within 30 days after receipt of a request in writing f
9. Risks, red flags & unusuals
- Numeric qualification gates were only partially visible, so eligibility certainty required full pack review.
- The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
- Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.
10. SME fit assessment
This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.
- Credible bidder profile — specialist operator with compliant procurement governance and evidencable experience.
- Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
- Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
- Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.
11. Where to dig deeper
- Source RFT/PQQ filenames: FSAI Request for Tender CLUE.docx, To be completed by notifying parties where the value of the procurement procedure is equal to or greater than the financial thresholds in Article 28 of Regulation (EU) 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €1,000,000 and €3,999,000 in the last three
[FSAI Request for Tender CLUE.docx, services-contract-Clue software system.docx.
- eTenders CFT / notice reference: not specified in extract.
- Clarification contact / portal: eTenders message portal (email not surfaced in extract).
- Key attachments to prioritise: Appendix 3A: Schedule C – Declaration of non-notifiable foreign financial contributions, Appendix 3A: Schedule D – Declaration of non-notifiable foreign financial contributions, RFT, Tenderers must achieve a minimum of 60% of the marks available for cer.
This tender has been awarded
- Clue Computing Company Limited · 08 Jan 2026
Can you bid?
Required certifications
- ISO 9001
- Safe-T-Cert
Scoring
Most Economically Advantageous Tender
Proposed methodology and approach
Proposed pricing
Lots (1)
Provision of services for the continued operation, enhancement, and scalability of the Clue software system.
Documents (7)
FSAI Request for Tender CLUE v2.docx
170.7 KB · RFT / Invitation to Tender
FSAI Request for Tender CLUE.docx
169.8 KB · RFT / Invitation to Tender
services-contract-Clue software system.docx
91.8 KB · Contract / Agreement / Terms
Confirmation letter.docx
15.0 KB · Form / Declaration / Certificate
Clarifications Document (002).docx
20.5 KB · Clarification / Addendum
ESPD.docx
60.6 KB · ESPD (European Single Procurement Document)
FSAI Tender Response Document__Clue software support V2.docx
57.6 KB · Tender Response Template
Original notice text
This tender involves the continued operation, enhancement, and scalability of the Food Safety Authority of Ireland's CLUE software system, requiring implementation and sustained service execution.
AI analysis updated 4 months, 1 week ago
Value
€273k
Deadline
28 Oct
Location
Services to be provided across Ireland.
Procedure
Open
Clarification
21 Oct 2025
eTenders ID
6565179
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