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Awarded Services Services SME Suitable Open

RFT for the provision of servicing and maintenance of Electric Vehicle Charging Points for the Department of Social Protection

Deadline

16 Oct

Servicing and maintenance of Electric Vehicle Charging Points for the Department of Social Protection

SME fit: Medium Bid effort: Medium 📍 Multiple

Servicing and maintenance of Electric Vehicle Charging Points for the Department of Social Protection

Bidder profile

Firms with experience in servicing and maintaining electric vehicle infrastructure, capable of meeting public sector compliance.

Risks & flags

  • Undisclosed contract value
  • Compliance with public procurement standards
  • Two-step tender process

Briefing

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

Field Detail
Buyer Department of Social Protection_349
Title RFT for the provision of servicing and maintenance of Electric Vehicle Charging Points for the Department of Social Protection
CPV / category services
Estimated value not disclosed
Per-year (if multi-year) not stated
Procedure type not stated
Lots not stated
Location Ireland
Contract length 2 years
Submission deadline 2025-10-16T14:00:00+00:00
Go-live / start not stated

2. Scope of Work

Department of Social Protection_349 ran this procurement for “RFT for the provision of servicing and maintenance of Electric Vehicle Charging Points for the Department of Social Protection” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

  • Title: RFT for the provision of servicing and maintenance of Electric Vehicle Charging Points for the Department of Social Protection
  • ty estimates that the expenditure on the Services to be covered by the proposed [Services Contract] –may amount to some €84,000 (excl
  • rer shall be required to supply its Tax Clearance Access Number and Tax Reference Number to facilitate online verification of their tax status by
  • [Appendix 1A - EV Charging Servicing and Maintenance TRD Part A 252007EMRFT.docx] ![](data:image/x-wmf;base64...)
  • for the provision of servicing and maintenance of
  • In consideration of the payment of the charges, the tenderer hereby agrees to provide the services described in accordance with the terms and conditions of this RFT and Agreement and the goods and services contract.
  • [Appendix 1A - EV Charging Servicing and Maintenance TRD Part A 252007EMRFT.docx] tenderer’s responsibility to ensure that the person performing the submission has the authority to do so.
  • The contract for the requested services within the RFT will be awarded on the basis of Most Economically Advantageous Tender (MEAT):
  • [Appendix 1A - EV Charging Servicing and Maintenance TRD Part A 252007EMRFT.docx]
  • [Appendix 1A - EV Charging Servicing and Maintenance TRD Part A 252007EMRFT.docx]
  • Insurance – tenderer’s confirmation Tenderers must use the box below to confirm that they hold or will hold the appropriate type and levels of insurance, as specified in Section 2.21 – RFT specific requirements of the RFT, for the duration of any contract entered into in respect of this competition. Prior to the award of any such contract, the contracting authority will seek proof of same: Insurance confirmation [ ] In the case of Employer’s Liability and Public Liability insurances, an Indemnity to Principals clause must be included. The tenderer shall be responsible and take due precautions for the safety and custody of any plant/equipment/material required for the delivery of the services on client premises. Signed (declarant) BLOCK CAPITALS Position Company Registered office Date Insurance levels Section 2.21 of the RFT states that insurances will be required of a type or level specified in the RFT as may be required by the contracting authority. The contracting authority determines the insurances that they require the Tenderer to hold and to what level and this is specified in the RFT.
  • [Appendix 1A - EV Charging Servicing and Maintenance TRD Part A 252007EMRFT.docx] Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

  • [Appendix 1A - EV Charging Servicing and Maintenance TRD Part A 252007EMRFT.docx] of the Tenderer to be familiar with such requirements and procedures and ensure that all work person(s) are in compliance with same. The Tenderer shall comply with any health & safety and environmental standards and guidelines detailed by the Department and detailed in the Tenderer’s own health, safety and environmental policies. Safety Statements, Risk Assessments, Safety Policy: On award of the contract, the Tenderer shall hold a current and valid Safety statement, including a Safety Policy (or equivalent), in accordance with the Safety, Health & Welfare at Work Act 2005 (as amended). A site-specific risk assessment and method statement (RAMS) may be requested by the Department on award of a Goods and Services Contract, and where required, shall be provided prior to the commencement of said services contract. The Tenderer will be required to comply with all relevant Health & Safety regulations and Health Information and Quality Authority (HIQA) standards regarding any RAMS carried out. Any identified hazards and/or risks assessed which are associated with the maintenance of evacuation chairs and the overall performance of this contract, shall be written into the Tenderer’s site-specific method statement. Persons undertaking a risk assessment shall have the relevant skills, knowledge, training, qualifications and resources to carry out their tasks competently, effectively and safely. The Tenderer shall have written procedures in place to ensure that hazards are identified, accidents, incidents, dangerous occurrences and near misses are openly reported, recorded, investigated, and control measures are put in place, in accordance with the relevant Safety, Health and Welfare at Work Regulations. The onus will be on the contractor to ensure all employees, and where applicable subcontractors, are fully aware of the nature and scope of works in respect of Safety, Health and Welfare. Tenderers must confirm, in the response box below, that they will meet the above requirements. In relation to the above MR, we confirm that our proposal under RFT meets this requirement: Confirmation
  • The Department of Social Protection is the largest Department of State in the Irish Civil Service and one of the largest organisations in the State. The work of the Department in providing a weekly income to pensioners, carers, people with disabilities and to other people on low incomes, in assisting people who are reliant on its income supports progress into employment and further education, and, in assisting people at times of crisis has a very significant impact on the lives of millions of people in the State. These income supports and services are critical not just to the maintenance of social cohesion but to economic prosperity and individual and community well-being. There is no household in the State which does not benefit directly from, or contribute to the funding of, the work of the Department.
  • The Department plays the lead role in developing policy and advising government on social protection and labour market issues, income support, pensions and employment services policies. The Department also has line responsibility for the delivery of a wide range of services through its own nationwide network of offices and through a number of agencies and third-party service providers. The Department employs over 7,000 staff at locations throughout the Republic of Ireland, has an annual budget of approximately €25 billion
  • Further background information on the Department (if required) is available to Tenderers on the Department’s Website: gov.ie - Department of Social Protection

4. Eligibility & selection criteria

  • Turnover requirement — not specified for this tender
  • Insurance — not specified for this tender
  • Certifications — not specified for this tender
  • Past experience — not specified for this tender
  • Personnel — not specified for this tender
  • Geographic / facility constraints — not specified for this tender

5. Award criteria & scoring

Criterion Weight (%) Sub-criteria Pass/fail threshold
Sub Criterion 1:1 Approach to the servicing and maintenance of Electric 40% not stated not stated
Sub Criterion 1:2 Contract Management (150 Marks) Min. Mark: * 40% not stated not stated
Sub Criterion 1:3 Quality of Environmental Considerations Proposal (100 Mark 40% not stated not stated
The documents indicated a staged process (qualification, then tender). Any explicit MEAT split is captured above where a numeric line was visible; otherwise it remained not specified in the provided text extract.

6. Submission requirements

  • Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
  • CVs (page count, named roles) — not specified in extract.
  • Pricing schedule (format/template) — expected at ITT stage.
  • Case studies (number/value range) — client references/comparable project evidence was referenced.
  • Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
  • Mandatory site visit — not specified in extract.
  • Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
  • Value: not disclosed (eTenders placeholder)
  • Appendix 3A: Schedule C – Declaration of non-notifiable foreign financial contributions (valued between €200,000 and €999,000 in the last three years preceding the declaration)
  • 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €200,000 and €999,000 in the last three (3) years preceding the declaration
  • For reporting of foreign financial contributions which are of a value between €200,000 and €999,000 in the last three (3) years preceding the declaration
  • Appendix 3A: Schedule D – Declaration of non-notifiable foreign financial contributions (valued between €1,000,000 and €3,999,000 in the last three years preceding the declaration)
  • 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €1,000,000 and €3,999,000 in the last three (3) years preceding the declaration

7. Key dates & process

Milestone Date
RFT issued not specified
Clarification deadline not specified
Mandatory site visit not specified
Tender deadline (date + time) 2025-10-16T14:00:00+00:00
Expected award not specified
Contract start not specified
Go-live / mobilisation not stated
Date surfaced in documents 2025-10-16T14:00:00+00:00
Date surfaced in documents 12 March 2001
Date surfaced in documents Act 2005
Date surfaced in documents Directive 2001

8. Contract terms that matter

Contract duration in the extract: 2 years. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

  • VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
  • 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €200,000 and €999,000 in the last three (3) years preceding the declaration
  • 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €1,000,000 and €3,999,000 in the last
  • 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €1,000,000 and €3,999,000 in the last three (3) years preceding the declaration
  • 6 below, if applicable) be for a term of 2 years / 24 months (“the Term”)
  • ontinues for 14 calendar days either Party may terminate at 14 days’ notice
  • breach(es) (if the breach(es) are capable of remedy) within 30 days after receipt of a request in writing f
  • For the Term and for a period of 12 months thereafter (and save in respect of publ

9. Risks, red flags & unusuals

  • Numeric qualification gates were only partially visible, so eligibility certainty required full pack review.
  • Contract value was not disclosed in metadata, creating uncertainty on margin, resourcing, and financing assumptions.
  • The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
  • Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

  • Credible bidder profile — specialist operator with compliant procurement governance and evidencable experience.
  • Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
  • Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
  • Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

  • Source RFT/PQQ filenames: [3
  • ISO 14001)
  • name, title, telephone number, postal address, facsimile number and email address of the nominated entity authorised to represent the Tenderer an
  • rism, acts of terrorism (excluding cyber terrorism and/or cyber below) which has the effect of delaying or preventing that Party from complying w

Scale / volume phrases

  • ming contractor being fully operational is initially set at 4 weeks
  • 6 below, if applicable) be for a term of 2 years / 24 months (“the Term”)
  • n circumstances where no queries are raised within the said 14 day period the invoice shall be deemed acce
  • ontinues for 14 calendar days either Party may terminate at 14 days’ notice
  • breach(es) (if the breach(es) are capable of remedy) within 30 days after receipt of a request in writing f
  • For the Term and for a period of 12 months thereafter (and save in respect of publ

TENDER DOCUMENTS [Appendix 1A - EV Charging Servicing and Maintenance TRD Part A 252007EMRFT.docx, Appendix 1A - EV Charging Servicing and Maintenance TRD Part A 252007EMRFT.docx, Appendix 9 EV Charging Points Servicing and Maintenance Specifications 252007EMRFT.xlsx .xlsx.

  • eTenders CFT / notice reference: not specified in extract.
  • Clarification contact / portal: eTenders message portal (email not surfaced in extract).
  • Key attachments to prioritise: RFT EV Charging Points Servicing and Maintenances 252007EMRFT final.docx, RFT for the provision of servicing and maintenance of Electric Vehicle Charging Poi, Appendix 3A: Schedule C – Declaration of non-notifiable foreign financial contributions.

This tender has been awarded

Can you bid?

Required certifications

  • ISO 14001
  • ISO 9001
  • Safe-T-Cert

Scoring

Most Economically Advantageous Tender

Lots (1)

Lot 1: EV Charging Points Servicing and Maintenance

Servicing and maintenance of 16 EV charging spaces across 8 Department of Social Protection buildings.

Documents (6)

DOCX

Appendix 1A - EV Charging Servicing and Maintenance TRD Part A 252007EMRFT.docx

137.9 KB · RFT / Invitation to Tender

XLSX

Appendix 2 - Pricing Schedule 252007EMRFT.xlsx

182.6 KB · RFT / Invitation to Tender

XLSX

Appendix 9 EV Charging Points Servicing and Maintenance Specifications 252007EMRFT.xlsx .xlsx

220.0 KB · RFT / Invitation to Tender

DOCX

RFT EV Charging Points Servicing and Maintenances 252007EMRFT final.docx

266.5 KB · RFT / Invitation to Tender

XLSX

Appendix 10 EV – Charge Points Specifications and Usage by Location.xlsx rev 1.xlsx

227.1 KB

DOCX

Appendix 8 ESPD.docx

59.0 KB · ESPD (European Single Procurement Document)

Original notice text

This tender involves the servicing and maintenance of Electric Vehicle Charging Points for the Department of Social Protection, ensuring operational efficiency and compliance with reporting obligations over a 2-year contract.

AI analysis updated 4 months ago

Bid ↗
Details

Deadline

16 Oct

View on eTenders ↗

Location

Ireland

Procedure

Open

Clarification

02 Oct 2025

eTenders ID

6580051

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