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← Tenders / Provision of Network Services to the Rehab Group
Awarded IT & Software Services SME Suitable Open

Provision of Network Services to the Rehab Group

Value

€4.5m

Deadline

24 Oct

Provision of network services for the Rehab Group across 205 sites in Ireland.

SME fit: High Bid effort: Medium 📍 Ireland

Provision of network services for the Rehab Group across 205 sites in Ireland.

Bidder profile

Mid-sized to large firms with experience in public sector IT services and compliance.

Risks & flags

  • Qualification gate
  • Two-step process
  • Technical granularity at ITT stage

Briefing

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

Field Detail
Buyer The Rehab Group
Title Provision of Network Services to the Rehab Group
CPV / category services
Estimated value 4500000.00
Per-year (if multi-year) not stated
Procedure type not stated
Lots not stated
Location Ireland
Contract length 12 months
Submission deadline 2025-10-23T23:00:00+00:00
Go-live / start not stated

2. Scope of Work

The Rehab Group ran this procurement for “Provision of Network Services to the Rehab Group” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

  • Title: Provision of Network Services to the Rehab Group
  • be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.5 Million Public Liability €6
  • rer shall be required to supply its Tax Clearance Access Number and Tax Reference Number to facilitate online verification of their tax status by
  • ISO/IEC 27001, ISO9001, GDPR, NIS2), and a proactive approach to service improvement and risk manageme
  • audit trail of all changes to support compliance with NIS2, ISO 27001, and GDPR
  • [CfT for Network Services - Rehab Group - Final.docx] Request for Tenders dated 12/09/2025
  • [CfT for Network Services - Rehab Group - Final.docx] Part 1: Introduction
  • [CfT for Network Services - Rehab Group - Final.docx]
  • 1.1 Rehab Group (the “Contracting Authority”) invites tenders (“Tenders”) to this request for tenders (“RFT”) from economic operators (“Tenderers”) for the provision of the services as described in Appendix 1 to this RFT (the “Services”).
  • 1.2 In summary, the Services comprise: Provision of Networking services for our 205 sites nationwide.
  • 1.4 This public procurement competition (the “Competition”) will be conducted in accordance with the open procedure under the European Union (Award of Public Authority Contracts) Regulations 2016 (Statutory Instrument 284 of 2016) (the “Regulations”). Any contract that may result from this Competition (the “Services Contract”) will be issued for a term of 60 months (“the Term”).
  • 1.6 The Contracting Authority estimates that the expenditure on the Services to be covered by the proposed Services Contracts may amount to some (not disclosed) (excl. VAT) over the Term and any possible extensions. Tenderers must understand that this figure is an estimate only based on current and future expected usage. Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

  • 1.7 Contracting Authority policy seeks to encourage participation on a fair and equal basis by Small and Medium Enterprises (“SME”s) in this Competition. SMEs that believe the scope of this Competition is beyond
  • 1.7 Contracting Authority policy seeks to encourage participation on a fair and equal basis by Small and Medium Enterprises (“SME”s) in this Competition. SMEs that believe the scope of this Competition is beyond their technical or business capacity are encouraged, subject to paragraph 2.5, to explore the possibilities of forming relationships with other SMEs or with larger enterprises. Through such relationships they can participate and contribute to the successful implementation of any Services Contract that may result from this Competition and therefore increase their social and economic benefits. Larger enterprises are also encouraged, subject to paragraph 2.5, to consider the practical ways that SMEs can be included in their proposals to maximise the social and economic benefits of any Services Contracts that may result from this Competition.
  • 1% - 29% A response where serious reservations exist. This may be because, for example, insufficient detail is provided, or the response has fundamental flaws, or is seriously inadequate or seriously lacks credibility with a high risk of non-delivery.

4. Eligibility & selection criteria

  • Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
  • Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; Type of Insurance Indemnity Limit Employer’s Liability €13 Million limit for any one claim or series of claims arising out of a single occurrence, per insurance year Public Liability €6.5 Million limit for any one claim or series of *; * Indemnity Limit Employer’s Liability €13 Million limit for any one claim or series of claims arising out of a single occurrence, per insurance year Public Liability €6.5 Million limit for any one claim or series of cl
  • Certifications — not specified for this tender
  • Past experience — not specified for this tender
  • Personnel — not specified for this tender
  • Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
  • — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
  • Type of Insurance Indemnity Limit Employer’s Liability €13 Million limit for any one claim or series of claims arising out of a single occurrence, per insurance year Public Liability €6.5 Million limit for any one claim or series of *
    • Indemnity Limit Employer’s Liability €13 Million limit for any one claim or series of claims arising out of a single occurrence, per insurance year Public Liability €6.5 Million limit for any one claim or series of cl
  • aims arising out of a single occurrence, per insurance year Professional Indemnity €6.5 Million in the aggregate per insurance year
  • be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.5 Million Public Liability €6
  • 5 Million Product Liability Not used Professional Indemnity €6.5 Million Cyber Security Liability €2

5. Award criteria & scoring

Criterion Weight (%) Sub-criteria Pass/fail threshold
69% A satisfactory response which demonstrates a reasonable understanding of m 69% not stated not stated
[CfT for Network Services - Rehab Group - Final.docx] ing Authority as sufficien 10% not stated not stated
2 Quality of Organisational Capability to Deliver Services & quality of pers 60% not stated not stated
Tenderers must achieve a minimum score of 60% of the Maximum Score Available und 60% not stated not stated
60% - 69% A satisfactory response which demonstrates a reasonable understand 60% not stated not stated
The documents indicated a staged process (qualification, then tender). Any explicit MEAT split is captured above where a numeric line was visible; otherwise it remained not specified in the provided text extract.

6. Submission requirements

  • Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
  • CVs (page count, named roles) — not specified in extract.
  • Pricing schedule (format/template) — expected at ITT stage.
  • Case studies (number/value range) — client references/comparable project evidence was referenced.
  • Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
  • Mandatory site visit — not specified in extract.
  • Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
  • Appendix 1: Requirements and Specifications
  • Appendix 4: Declaration as to Personal Circumstances of Tenderer
  • Appendix 6: Confidentiality Agreement
  • 1.1 Rehab Group (the “Contracting Authority”) invites tenders (“Tenders”) to this request for tenders (“RFT”) from economic operators (“Tenderers”) for the provision of the services as described in Appendix 1 to this RFT (the “Services”).
  • [CfT for Network Services - Rehab Group - Final.docx] not limited to Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the “General Data Protection Regulation”), and any guidelines and codes of practice issued by the Office of the Data Protection Commission or other supervisory authority for data protection in Ireland from time to time. The Contracting Authority will be a Data Controller (where Data Controller has the meaning given under the Data Protection Laws) in respect of any Personal Data (where Personal Data has the meaning given under the Data Protection Laws) required to be provided by the Tenderer in response to this RFT. The Tenderer, as Data Controller in respect of any Personal Data provided by it in its Tender, is required to confirm in the statement required under paragraph 2.4 below that all Data Subjects (where Data Subject has the meaning given under the Data Protection Laws) whose Personal Data is provided by the Tenderer have consented to the processing of such Personal Data by the Tenderer, the Contracting Authority, the Evaluation Team and the supplier of the etenders.gov.ie website, for the purposes of the participation of the Tenderer in this Competition or that the Tenderer otherwise has a legal basis for providing such Personal Data to the Contracting Authority for the purposes of its participation in this Competition.
  • (a) To complete and submit with their Tender the electronic version of the European Single Procurement Document (“eESPD”). Tenderers may submit an eESPD which has already been used in a previous procurement procedure PROVIDED THAT they confirm that: (i) the information contained in it continues to be correct and (ii) that they satisfy the Selection Criteria for this Competition as set out at part 3.2 below;

7. Key dates & process

Milestone Date
RFT issued not specified
Clarification deadline not specified
Mandatory site visit not specified
Tender deadline (date + time) 2025-10-23T23:00:00+00:00
Expected award not specified
Contract start not specified
Go-live / mobilisation not stated
Date surfaced in documents 2025-10-23T23:00:00+00:00
Date surfaced in documents 12 March 2001
Date surfaced in documents 31 July 2014
Date surfaced in documents October 2025

8. Contract terms that matter

Contract duration in the extract: 12 months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

  • VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
  • be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.5 Million Public Liability €6
  • ed with the performance of the Contractor, a sum may be withheld from any payment otherwise due calculated as follows: €10,000 (“the Retention Amount”) which Retention Amount shall not at any given time exc
  • NOW IT IS HEREBY AGREED in consideration of the sum of €2.00 (the receipt of which is hereby acknowledged by the Contractor) as follows:
  • e right to extend the Term for a period or periods of up to 12 months with a maximum of 2 such extension or e
  • e right to extend the Term for a period or periods of up to 12 months with a maximum of 2 such extensions per
  • [insert number]calendar days either Party may terminate at 14 days notice
  • breach(es) (if the breach(es) are capable of remedy) within 30 days after receipt of a request in writing f

9. Risks, red flags & unusuals

  • Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
  • The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
  • Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

  • Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
  • Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
  • Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
  • Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

  • Source RFT/PQQ filenames: CfT for Network Services - Rehab Group - Final.docx, I | 1.4 | This public procurement competition (the “Competition”) will be conducted in accordance with the open procedure under the European Union (Award of Public Authority Contracts) Regulations 2016 (Statutory Instrument 284 of 2016) (the “Regulations”). Any contract that may result from this Competition (the “Services Contract”) will be issued for a term of 60 months (“the Term”). | | 1.5 | The Contracting Authority reserves the right to extend the Term for a period or periods of up to 12 months with a maximum of 2 such extension or extensions on the same terms and conditions, subject to the Contracting Authority’s obligations at law. | | 1.6 | The Contracting Authority estimates that the expenditure on the Services to be covered by the proposed Services Contracts may amount to some (not disclosed) (excl. VAT) over the Term and any possible extensions. Tenderers must understand that this figure is an estimate only based on current and future expected usage. | 1.7 Contracting Authority policy seeks to encourage participation on a fair and equal basis by Small and Medium Enterprises (“SME”s) in this Competition. SMEs that believe the scope of this Competition is beyond

[CfT for Network Services - Rehab Group - Final.docx, Appendix 1: Requirements and Specifications.

  • eTenders CFT / notice reference: OJEU S number Click here and insert details.
  • Clarification contact / portal: eTenders message portal (email not surfaced in extract).
  • Key attachments to prioritise: Appendix 2: Pricing Schedule, Appendix 3: Tenderer’s Statement, Appendix 4: Declaration as to Personal Circumstances of Tenderer.

This tender has been awarded

Can you bid?

Required certifications

  • ISO/IEC 27001
  • ISO 9001
  • GDPR
  • NIS2

Minimum turnover

€1,000,000

Public liability insurance

€6,500,000

Professional indemnity insurance

€6,500,000

Named standards / methodologies

ISO/IEC 27001ISO 9001GDPRNIS2

Scoring

Most Economically Advantageous Tender

Lots (1)

Lot 1: WAN/LAN & WiFi Services

Provision of WAN/LAN and WiFi services including network infrastructure and support.

Documents (4)

DOCX

CfT for Network Services - Rehab Group - Final.docx

193.2 KB · RFT / Invitation to Tender

DOCX

Annex 1 - Tender Response Document - Final.docx

125.3 KB · Tender Response Template

XLSX

Annex 2 - Rehab Group Network Inventory - Final.xlsx

50.9 KB

DOCX

ESDP Rehab Group Network Services.docx

45.7 KB · ESPD (European Single Procurement Document)

Original notice text

The Rehab Group seeks tenders for network services, including implementation and ongoing support for their operations across 205 sites nationwide, with a focus on compliance and service improvement.

AI analysis updated 4 months ago

Bid ↗
Details

Value

€4.5m

Deadline

24 Oct

View on eTenders ↗

Location

Services will be provided across 205 sites nationwide in Ireland.

Procedure

Open

Clarification

17 Oct 2025

eTenders ID

6530137

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