The provision of Human Resources Management Solution and associated services

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

Commission for Regulation of Utilities ran this procurement for “The provision of Human Resources Management Solution and associated services [588]” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

• Title: The provision of Human Resources Management Solution and associated services [588]
• uccessful Tenderer shall be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €13 million limit for any one claim or series of cl
• uccessful Tenderer shall be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €13 million limit for any one claim or series of claims arising out of a single occurrence, per insurance year Public Liability €6.5 million limit for any one claim or series of cl
• tor shall be required to supply its Tax Clearance Access Number and Tax
• implement the system in phases over a 6-9 month period commencing in Autumn 2025
• Capitalised terms have the meaning given to them in the Services Contract, unless they are
• addition, capitalised terms not defined below or in the Services Contract have the meaning
• and no Approved Assumptions will be incorporated in the Services Contract, unless specified
• Contractor means the successful Tenderer who enters into a Services Contract with the
• the Services as set out in Appendix 1 of this RFT (and, if the Competition is split into Lots,
• Services means the Services to be performed under the Services Contract, as more
• into Lots, includes, as the context so admits or requires, the Services in respect of any one, Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

• Contracting Authority policy seeks to encourage participation on a fair and equal

4. Eligibility & selection criteria

• Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; uccessful Tenderer shall be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €13 million limit for any one claim or series of cl; uccessful Tenderer shall be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €13 million limit for any one claim or series of claims arising out of a single occurrence, per insurance year Public Liability €6.5 million limit for any one claim or series of cl
• Certifications — not specified for this tender
• Past experience — not specified for this tender
• Personnel — not specified for this tender
• Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
• — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• uccessful Tenderer shall be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €13 million limit for any one claim or series of cl
• uccessful Tenderer shall be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €13 million limit for any one claim or series of claims arising out of a single occurrence, per insurance year Public Liability €6.5 million limit for any one claim or series of cl
• aims arising out of a single occurrence, per insurance year Professional Indemnity €1 million for any one claim or series of claims arising out of a single occurrence, per insurance year (for each and every claim excluding defence costs) Cyber Insurance €1 million for any one claim or series of claims a

5. Award criteria & scoring

6. Submission requirements

• Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
• CVs (page count, named roles) — not specified in extract.
• Pricing schedule (format/template) — expected at ITT stage.
• Case studies (number/value range) — client references/comparable project evidence was referenced.
• Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
• Mandatory site visit — not specified in extract.
• Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
• not later than 12 noon local Irish time on 15th September 2025, or such revised date as is published by the Contracting Authority on e-Tenders
• [011-03-588 HRMS RFT Final.PDF] CRU: HRMS RFT
• Declaration as to Personal Circumstances of Tenderer
• [011-03-588 HRMS RFT Final.PDF] umptions
• ESPD means the Electronic European Single Procurement Document (“ESPD”)
• [011-03-588 HRMS RFT Final.PDF] context so admits or requires, the Evaluation Committee in respect of any one, more or all

7. Key dates & process

8. Contract terms that matter

Contract duration in the extract: 24 months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

• VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
• uccessful Tenderer shall be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €13 million limit for any one claim or series of cl
• uccessful Tenderer shall be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €13 million limit for any one claim or series of claims arising out of a single occurrence, per insurance year Public Liability €6.5 million limit for any one claim or series of cl
• extension of the Term) is a total of approximately €454,000 (excl
• NOW IT IS HEREBY AGREED in consideration of the sum of €2.00 (the receipt of which is
• the Term for two periods of 24 months each on the same terms and conditions,
• Capitalised terms have the meaning given to them in the Services Contract, unless they are
• addition, capitalised terms not defined below or in the Services Contract have the meaning

9. Risks, red flags & unusuals

• Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
• The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
• Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

• Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
• Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
• Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
• Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

• Source RFT/PQQ filenames: [2
• “e-Privacy Regulations” means S.I. No. 336/2011 – European Communities (Electronic
• “TUPE Regulations” means S.I. No. 131/2003 – European Communities (Protection of Employees
• Tax Clearance Access Number and Tax Reference Number for the Republic
• ISO270001 Certificate (forwarded
• ISO270001 Certificate (forwarded previously)
• volved in any other Tenderer’s Tender, for example, as a member and/or proposed subcontractor(s)

Deadline phrases

• not later than 12 noon local Irish time on 15th September 2025, or such revised date as is published by the Contracting Authority on e-Tenders
• 00 hours local time on 1st September 2025
• 00 hours local time on 1st September 2025 (or such later date published by
• practicable, by January 2026

Scale / volume phrases

• (g) Interface to payroll with require custom development (10 days)
• (b) The interface will be developed using in-built APIs (10 days work) Example 3:
• the Term for two periods of 24 months each on the same terms and conditions,
• that all prices quoted in the Tender will remain valid for 160 days commencing from the Tender Deadline
• All Tenders must remain open and valid for 160 days from the date for submission
• ilst Tenders are only required to remain open and valid for 160 days from the
• implement the system in phases over a 6-9 month period commencing in Autumn 2025
• Flexi-time accrual (up to 1 day per month, plus 3 days in December for analyst and
• 1.2.1. User Interface and Usability
• 1.2.5. User Management
• , minor bugs, user queries): 1 business day to respond, 3 days
• (c) The expectation is that each phase will be of 2-3 months’ duration
• 1 to 40 users may have one unit price and over 40 users may have a different unit price
• breach within 21 days of being given written notice to do so;

TENDER DOCUMENTS [011-03-588 HRMS RFT Final.PDF, 011-03-588 HRMS RFT Final.PDF, RFT, Tenderers must achieve a minimum of 60% of the marks available for cer.

• eTenders CFT / notice reference: not specified in extract.
• Clarification contact / portal: eTenders message portal (email not surfaced in extract).
• Key attachments to prioritise: RFT Final.PDF] CRU: HRMS RFT, RFT, Appendix 1:.