Software Licencing Reseller Services 2025-2029
Value
€2.7m
Deadline
16 Sep
16 Sep 2025
Value
€2.7m
Deadline
16 Sep
Provision of software licensing reseller services for the Department of Enterprise Tourism and Employment.
Provision of software licensing reseller services for the Department of Enterprise Tourism and Employment.
Bidder profile
Ideal for mid-sized to large firms with experience in public sector IT services and compliance.
Risks & flags
- Qualification gate for turnover
- Two-step tender process
Briefing
AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.
1. At a glance
| Field | Detail |
|---|---|
| Buyer | The Department of Enterprise Tourism and Employment |
| Title | Software Licencing Reseller Services 2025-2029 |
| CPV / category | services |
| Estimated value | 2700000.00 |
| Per-year (if multi-year) | not stated |
| Procedure type | not stated |
| Lots | not stated |
| Location | Ireland |
| Contract length | 12 months |
| Submission deadline | 2025-09-16T11:00:00+00:00 |
| Go-live / start | not stated |
2. Scope of Work
The Department of Enterprise Tourism and Employment ran this procurement for “Software Licencing Reseller Services 2025-2029” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:
- Title: Software Licencing Reseller Services 2025-2029
- d to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.7 million limit for any one claim or series of cl
- ority estimates that the expenditure on the Services to be covered by the proposed Services Contract may amount to some €2,700,000 (excl
- rer shall be required to supply its Tax Clearance Access Number and Tax Reference Number to facilitate online verification of their tax status by
- [RFT for Software Licensing Reseller Services 2025-2029.docx] Request for Tenders dated 1st August 2025
- Software Licensing Reseller Services 2025-2029
- [RFT for Software Licensing Reseller Services 2025-2029.docx] Part 1: Introduction
- [RFT for Software Licensing Reseller Services 2025-2029.docx]
- 1.1 The Department of Enterprise, Tourism and Employment (the “Contracting Authority”) invites tenders (“Tenders”) to this request for tenders (“RFT”) from economic operators (“Tenderers”) for the provision of the services as described in Appendix 1 to this RFT (the “Services”).
- 1.2 In summary, the Services comprise: * Renewal of Microsoft and other vendor existing software licences and subscriptions. * Purchase of additional Microsoft and other vendor licences and subscriptions; * Licence Advisory Services and Pre and Post Sales Services; * Software Asset Management Services; * Proof of Concept Microsoft software installations.
- 1.4 This public procurement competition (the “Competition”) will be conducted in accordance with the open procedure under the European Union (Award of Public Authority Contracts) Regulations 2016 (Statutory Instrument 284 of 2016) (the “Regulations”). Any contract that may result from this Competition (the “Services Contract”) will be issued for a term of one year (“the Term”).
- 1.6 The Contracting Authority estimates that the expenditure on the Services to be covered by the proposed Services Contract may amount to some €2,700,000 (excl. VAT) over the Term and any possible extensions. Tenderers must understand that this figure is an estimate only based on current and future expected usage. Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.
3. Background & buyer context
The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.
- Cyber Liability €5 million limit for any one claim and in the aggregate per insurance policy year
- 1.2 In summary, the Services comprise: * Renewal of Microsoft and other vendor existing software licences and subscriptions. * Purchase of additional Microsoft and other vendor licences and subscriptions; * Licence Advisory Services and Pre and Post Sales Services; * Software Asset Management Services; * Proof of Concept Microsoft software installations.
- 1.7 Contracting Authority policy seeks to encourage participation on a fair and equal basis by Small and Medium Enterprises (“SME”s) in this Competition
- 1.7 Contracting Authority policy seeks to encourage participation on a fair and equal basis by Small and Medium Enterprises (“SME”s) in this Competition. SMEs that believe the scope of this Competition is beyond their technical or business capacity are encouraged, subject to paragraph 2.5, to explore the possibilities of forming relationships with other SMEs or with larger enterprises. Through such relationships they can participate and contribute to the successful implementation of any Services Contract that may result from this Competition and therefore increase their social and economic benefits. Larger enterprises are also encouraged, subject to paragraph 2.5, to consider the practical ways that SMEs can be included in their proposals to maximise the social and economic benefits of any Services Contracts that may result from this Competition.
4. Eligibility & selection criteria
- Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
- Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; e following insurances in place Insurance Type Level required if successful Level in Place Details of Any Excess Renewal Date Employers Liability €12,700,000 € Public Liability €6,500,000 € Product Liability €6,500,000 € Professional Indemnity €1,300,000 € Cyber Liability €5,000,000 € AND I confirm; d to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.7 million limit for any one claim or series of cl
- Certifications — not specified for this tender
- Past experience — not specified for this tender
- Personnel — not specified for this tender
- Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
- — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
- e following insurances in place Insurance Type Level required if successful Level in Place Details of Any Excess Renewal Date Employers Liability €12,700,000 € Public Liability €6,500,000 € Product Liability €6,500,000 € Professional Indemnity €1,300,000 € Cyber Liability €5,000,000 € AND I confirm
- d to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.7 million limit for any one claim or series of cl
- Public Liability €6.5 million limit for any one claim or series of cl
- Product Liability €6.5 million limit for any one claim and in the aggr
- egate in any one period of insurance Professional Indemnity €1.3 million limit for any one claim per period of i
5. Award criteria & scoring
| Criterion | Weight (%) | Sub-criteria | Pass/fail threshold |
|---|---|---|---|
| [RFT for Software Licensing Reseller Services 2025-2029.docx] any, for the purpo | 10% | not stated | not stated |
| The documents indicated a staged process (qualification, then tender). Any explicit MEAT split is captured above where a numeric line was visible; otherwise it remained not specified in the provided text extract. |
6. Submission requirements
- Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
- CVs (page count, named roles) — not specified in extract.
- Pricing schedule (format/template) — expected at ITT stage.
- Case studies (number/value range) — client references/comparable project evidence was referenced.
- Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
- Mandatory site visit — not specified in extract.
- Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
- Appendix 1: Requirements and Specifications
- Appendix 4: Declaration as to Personal Circumstances of Tenderer
- Appendix 6: Confidentiality Agreement
- 1.1 The Department of Enterprise, Tourism and Employment (the “Contracting Authority”) invites tenders (“Tenders”) to this request for tenders (“RFT”) from economic operators (“Tenderers”) for the provision of the services as described in Appendix 1 to this RFT (the “Services”).
- [RFT for Software Licensing Reseller Services 2025-2029.docx] Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the “General Data Protection Regulation”), and any guidelines and codes of practice issued by the Office of the Data Protection Commission or other supervisory authority for data protection in Ireland from time to time. The Contracting Authority will be a Data Controller (where Data Controller has the meaning given under the Data Protection Laws) in respect of any Personal Data (where Personal Data has the meaning given under the Data Protection Laws) required to be provided by the Tenderer in response to this RFT. The Tenderer, as Data Controller in respect of any Personal Data provided by it in its Tender, is required to confirm in the statement required under paragraph 2.4 below that all Data Subjects (where Data Subject has the meaning given under the Data Protection Laws) whose Personal Data is provided by the Tenderer have consented to the processing of such Personal Data by the Tenderer, the Contracting Authority, the Evaluation Team and the supplier of the etenders.gov.ie website, for the purposes of the participation of the Tenderer in this Competition or that the Tenderer otherwise has a legal basis for providing such Personal Data to the Contracting Authority for the purposes of its participation in this Competition.
- [RFT for Software Licensing Reseller Services 2025-2029.docx] markets and procedures supporting negotiations on access of Union economic operators, goods and services to the public procurement and concession markets of third countries (International Procurement Instrument – IPI), and to their obligation to comply therewith. In particular, tenderers and candidates should note in Article 6 of Regulation (EU) 2022/1031, the obligations for a Contracting Authority in the context of a procurement procedure where the EU Commission has adopted an IPI measure. Tenderers are referred to the provisions of Regulation (EU) 2022/2560 of the European Parliament and of the Council on Foreign Subsidies distorting the Internal Market, in addition to Commission Implementing Regulation (EU) 2023/1441, and their obligation to comply therewith. In particular, tenderers and candidates should note the requirements in Articles 28 and 29 of Regulation (EU) 2022/2560 relating to the prior notification or declaration of foreign financial contributions, where the estimated value of the public procurement procedure is equal to or greater than the applicable financial thresholds set out therein. In that regard, Tenderers and Candidates are referred to Appendix 3A of the RFT.
7. Key dates & process
| Milestone | Date |
|---|---|
| RFT issued | not specified |
| Clarification deadline | not specified |
| Mandatory site visit | not specified |
| Tender deadline (date + time) | 2025-09-16T11:00:00+00:00 |
| Expected award | not specified |
| Contract start | not specified |
| Go-live / mobilisation | not stated |
| Date surfaced in documents | 2025-09-16T11:00:00+00:00 |
| Date surfaced in documents | 12 March 2001 |
| Date surfaced in documents | 31 July 2014 |
| Date surfaced in documents | Services 2025 |
8. Contract terms that matter
Contract duration in the extract: 12 months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.
- VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
- d to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.7 million limit for any one claim or series of cl
- NOW IT IS HEREBY AGREED in consideration of the sum of €2.00 (the receipt of which is hereby acknowledged by the Contractor) as follows:
- e right to extend the Term for a period or periods of up to 12 months with a maximum of 3 such extension or e
- ontinues for 90 calendar days either Party may terminate at 14 days notice
- breach(es) (if the breach(es) are capable of remedy) within 30 days after receipt of a request in writing f
- For the Term and for a period of 12 months thereafter (and save in respect of publ
- 1.2 In summary, the Services comprise: * Renewal of Microsoft and other vendor existing software licences and subscriptions. * Purchase of additional Microsoft and other vendor licences and subscriptions; * Licence Advisory Services and Pre and Post Sales Services; * Software Asset Management Services; * Proof of Concept Microsoft software installations.
9. Risks, red flags & unusuals
- Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
- The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
- Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.
10. SME fit assessment
This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.
- Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
- Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
- Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
- Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.
11. Where to dig deeper
- Source RFT/PQQ filenames: [4
- name, title, telephone number, postal address, facsimile number and e-mail address of the nominated entity authorised to represent the Tenderer a
- rer shall be required to supply its Tax Clearance Access Number and Tax Reference Number to facilitate online verification of their tax status by
Scale / volume phrases
- s must keep their offer open for acceptance for a period of 90 days from the date of deadline for submissio
- e right to extend the Term for a period or periods of up to 12 months with a maximum of 3 such extension or e
- that all prices quoted in the Tender will remain valid for 90 days commencing from the Tender Deadline
-
- Whether Tenderers will waive the standard 90 day standstill period that applies to chang
- n circumstances where no queries are raised within the said 14 day period the invoice shall be deemed acce
- ontinues for 90 calendar days either Party may terminate at 14 days notice
- , without liability for compensation or damages, by serving 90 days written notice to the Contractor
- , without liability for compensation or damages, by serving 90 days written notice to the Client
- breach(es) (if the breach(es) are capable of remedy) within 30 days after receipt of a request in writing f
- For the Term and for a period of 12 months thereafter (and save in respect of publ
- Power Pages anonymous users T2 min 20 units-500 users/site/month capacity pack Doesn't appl
- Power Pages Auth users T1 100 users/site/month capacity pack Doesn't appl
TENDER DOCUMENTS [RFT for Software Licensing Reseller Services 2025-2029.docx, RFT for Software Licensing Reseller Services 2025-2029.docx, RFT for Software Licensing Reseller Services 2025-2029.docx] Request for Tenders da.
- eTenders CFT / notice reference: not specified in extract.
- Clarification contact / portal: eTenders message portal (email not surfaced in extract).
- Key attachments to prioritise: RFT for Software Licensing Reseller Services 2025-2029.docx] Part 1: Introduction, Appendix 1: Requirements and Specifications, Appendix 2: Pricing Schedule.
This tender has been awarded
- Micromail · 24 Nov 2025
Can you bid?
Required certifications
- ISO 9001
- Safe-T-Cert
- Microsoft Licensing Solution Partner (LSP)
- Cloud Solution Partner (CSP)
Minimum turnover
€1,000,000
Public liability insurance
€6,500,000
Professional indemnity insurance
€1,300,000
Scoring
Most Economically Advantageous Tender
Lots (1)
Provision of Microsoft licensing and cloud solutions, along with software asset management services.
Documents (4)
RFT for Software Licensing Reseller Services 2025-2029.docx
122.9 KB · RFT / Invitation to Tender
Clarification Quetsions and Answers 1-14.xlsx
21.8 KB · Clarification / Addendum
ESPD template.docx
109.0 KB · ESPD (European Single Procurement Document)
Software Licensing Reseller- Tender Response Document.docx
64.0 KB · Tender Response Template
Original notice text
The Department of Enterprise Tourism and Employment seeks a contractor for software licensing reseller services, including renewal and purchase of licenses, advisory services, and software asset management over a 12-month period.
AI analysis updated 4 months ago
Value
€2.7m
Deadline
16 Sep
Location
Services to be provided across Ireland.
Procedure
Open
Clarification
04 Sep 2025
eTenders ID
6210957
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