Provision of Learning Management System for the Mater Misericordiae University Hospital

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

Mater Misericordiae University Hospital Ltd ran this procurement for “Provision of Learning Management System for the Mater Misericordiae University Hospital” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

• Title: Provision of Learning Management System for the Mater Misericordiae University Hospital
• require a minimum amount of hospital resource to be assigned to the maintenance of the platform
• Below are the MMUH’s minimum requirements in relation to Support and
• Below are the MMUH’s minimum requirements in relation to System Testing
• m and the Services and to enable the smooth transition of the Services with the minimum of disruption,(collectively the "Registers")
• Reference: Minimum Requirement: Marks Available: A1 The Contracting Authority requires: The LMS System must host at a minimum content of; 1
• Reference: Minimum Requirement: Marks Available: C1 The Contracting Authority Requires the following functionality at a minimum in relation to a dedicated performance management system/module
• nce of a separate support contract, for a minimum period of 6 months thereafter
• nd the amount for Service Credits shall be repayable within 30 days of the date of the credit note
• assistance to end-users and during the initial 2 weeks of using the system
• with supporting documentation as provided for at TRD Part
• appendices and any supporting documentation in full in order to provide a comprehensive response. Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

•  to manage all training and development programmes within the hospital campus including
• Rule: Tenderers must provide evidence from an objective source confirming that they are in a

4. Eligibility & selection criteria

• Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; : Tenderers are required to provide current insurance certificates or a broker’s letter confirming the following types and levels of insurance: €13m Employers Liability, €6.5m Products Liability, €6; 5m Public Liability, €6.5m Cyber Insurance and €6
• Certifications — : Tenderers are required to provide current insurance certificates or a broker’s letter confirming the following types and levels of insurance: €13m Employers Liability, €6.5m Products Liability, €6
• Past experience — €6,500,000 €50,000 From date of Agreement until 6 years after completion of contract Public liability for death, personal injury, loss of and damage to property €6,500,000 €6,500 From date of Agreement until completio; Cyber liability €5,000,000 €500,000 From date of Agreement until 6 years a
• Personnel — not specified for this tender
• Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
• — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• : Tenderers are required to provide current insurance certificates or a broker’s letter confirming the following types and levels of insurance: €13m Employers Liability, €6.5m Products Liability, €6
• 5m Public Liability, €6.5m Cyber Insurance and €6
• 5m Professional Indemnity with a permitted deductible for each class of insurance of €25,000 each and every claim and €50,000 in the annual aggregate
• ks basis Full replacement value and associated expenses €6,500 From date of Agreement until Supplies delivered and accepted by the Customer Product liability for any Supplies €6,500,000 €6,500 From date of Agreement until completio
• €6,500,000 €50,000 From date of Agreement until 6 years after completion of contract Public liability for death, personal injury, loss of and damage to property €6,500,000 €6,500 From date of Agreement until completio

5. Award criteria & scoring

6. Submission requirements

• Method statement / response document (template/page limits) — not specified in extract.
• CVs (page count, named roles) — not specified in extract.
• Pricing schedule (format/template) — expected at ITT stage.
• Case studies (number/value range) — client references/comparable project evidence was referenced.
• Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
• Mandatory site visit — not specified in extract.
• Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
• [ICT79 - ITT Learning Managmement Solution FINAL.pdf] Invitation to Tender – For the provision of a Learning Management Solution
• [ICT79 - ITT Learning Managmement Solution FINAL.pdf] MMUH officers, employees, agents and professional advisers
• has been advertised as an OJEU tender via the e-tenders Public
• Procurement website (www.e-tenders.gov.ie).
• submit a tender in accordance with this Invitation to Tender (ITT).
• [ICT79 - ITT Learning Managmement Solution FINAL.pdf] :

7. Key dates & process

8. Contract terms that matter

Contract duration in the extract: 6 years. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

• VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
• actor has a current tax clearance certificate where payments by the Customer to the Contractor total ten thousand euro (€10,000) or more (including VAT) in a 12 month period; and
• made within 45 days of receipt of a correct and appropriate
• The new effective termination date shall be not more than 6 months from the date of termination specified
• 7. Monthly KPI (Key Performance Indicators) Repo
• MMUH reserves the right, at its discretion, to extend the Term of
• extensions on the same terms and conditions.
• / Time for receipt of completed tenders is 12:00hrs on the 11/08/2025. Only Tenders submitted to the

9. Risks, red flags & unusuals

• Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
• The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
• Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

• Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
• Consortium / sub-contracting — not clearly specified in extract.
• Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
• Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

• Source RFT/PQQ filenames:
• Public Liability €6.5 million for any one claim or series of claims arising out of a single occurrence [
• Professional Indemnity €1 million for any one claim
• Professional Indemnity €1 million for any one claim or series of claims arising out of a single occurrence [
• Product Liability €6.5 million for any one claim or series of claims arising out of a single occurrence [
• Cyber €6.5million for any one claim or series of claims arising out of a single occurrence [
• €500,000 €Click here to enter text

Minimum-level / mandatory phrases

• require a minimum amount of hospital resource to be assigned to the maintenance of the platform
• Below are the MMUH’s minimum requirements in relation to Support and
• Planned Unavailability is required, Contractor shall seek the consent of MMUH a minimum of 7 days prior to the requirement and MMUH shall not unreasonably withhold or delay consent for such Planned Unavailability
• Below are the MMUH’s minimum requirements in relation to System Testing
• m and the Services and to enable the smooth transition of the Services with the minimum of disruption,(collectively the "Registers")
• Reference: Minimum Requirement: Marks Available: A1 The Contracting Authority requires: The LMS System must host at a minimum content of; 1
• escribe how they meet and exceed this requirement 100 Marks Must achieve a minimum of 40 marks
• 100 Marks Must achieve a minimum of 40 marks
• escribe how they meet and exceed this requirement 200 Marks Must achieve a minimum of 80 marks
• escribe how they meet and exceed this requirement 300 Marks Must achieve a minimum of 120 marks
• Reference: Minimum Requirement: Marks Available: B1 The Contracting Authority requires: Compliance and Course Completion Tracking The LMS at a minimum must track the completion of both mandatory courses, no
• they meet and exceed this requirement 300 Marks Must achieve a minimum of 120 marks
• describe how they meet and exceed this requirement 50 Marks Must achieve a minimum of 20 marks
• escribe how they meet and exceed this requirement 250 Marks Must achieve a minimum of 100 marks
• escribe how they meet and exceed this requirement 150 Marks Must achieve a minimum of 60 marks
• Reference: Minimum Requirement: Marks Available: C1 The Contracting Authority Requires the following functionality at a minimum in relation to a dedicated performance management system/module
• Reference: Minimum Requirement: Marks Available: The Contracting Authority requires training at a minimum but not limited to: * Vendor delivered virtual training * Clearly defined outline of vendor specific traini
• escribe how they meet and exceed this requirement 600 Marks Must achieve a minimum of 240 marks
• escribe how they meet and exceed this requirement 500 Marks Must achieve a minimum of 200 marks

Regulations and standards cited

• 4 File reference number attributed by the contracting authority or contracting entity (if applicable)([[3
• the invoice number and invoice date and/or Tax Point;
• fer, sell, lease, rent, charge or otherwise deal in or encumber Customer Software or Commissioned Software or use Customer Software or
• omer name, and clearly state the Official Purchase Order number and product codes
• l Type 2 audit reports, or up to date certification against ISO 27001/2 standards or Cloud Security Alliance Star certification
• Their Tax Clearance Access Number and Tax Reference Number to facilitate online verification of their tax status by
• vels and is required to meet minimum recognised standard of ISO 27001
• The vendor must be compliant in Information Security in the ISO 27001 grouping or equivalent

Scale / volume phrases

• term of 36 months
• the contract for a further 12 months with a maximum of 2
• ● 84,621 Day case procedures
• 84,621 Day case procedures
• ● 219 day care beds
• A tender validity period of 12 months is required, commencing on the closing
• made within 45 days of receipt of a correct and appropriate
• al ten thousand euro (€10,000) or more (including VAT) in a 12 month period; and
• The new effective termination date shall be not more than 6 months from the date of termination specified
• 1. User Documentation shall consist of:
• 2. User Documentation shall be provided in elec
• nce of a separate support contract, for a minimum period of 6 months thereafter
• lable for operational use by the Customer 24 hours per day, 7 days per week and 365 days per year (366 day
• red, Contractor shall seek the consent of MMUH a minimum of 7 days prior to the requirement and MMUH shall
• nd the amount for Service Credits shall be repayable within 30 days of the date of the credit note
• 5. Monthly status reports reporting key informat
• 7. Monthly KPI (Key Performance Indicators) Repo
• 6. Weekly backups retained for (3) weeks
• 7. Monthly backups retained for (11) months
• assistance to end-users and stakeholders during the initial 2 weeks of using the system
• • after 90 days for the data centre and first four MMUH
• • after 30 days for all remaining Sites,
• Within 30 days after the submission of the Exit Manage
• Within 30 days following submission of
• Within 30 days following submission of the revised Exi

TENDER DOCUMENTS [ICT79 - ITT Learning Managmement Solution FINAL.pdf, ICT79 - ITT Learning Managmement Solution FINAL.pdf, ICT79 - Appendix 1 Data Processing Agreement.docx.

• eTenders CFT / notice reference: OJEU tender via the e-tenders Public.
• Clarification contact / portal: eTenders message portal (email not surfaced in extract).
• Key attachments to prioritise: ICT79 - MMUH ICT STANDARD TERMS.docx, ITT Learning Managmement Solution FINAL.pdf] Invitation to Tender – For the provisi, ITT Learning Managmement Solution FINAL.pdf] MMUH officers, employees, agents and p.