Respond Nationwide Gas Boiler Services Maintenance Framework

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

Respond Ireland ran this procurement for “Respond Nationwide Gas Boiler Services Maintenance Framework” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

• Title: Respond Nationwide Gas Boiler Services Maintenance Framework
• Sector: Building Services & Maintenance
• Turnover Requirement Area of Business/Work: Yearly Turnover arising from the area of work specified: General Construction/Maintenance[15] € 500,000.00 *CA Note: if stating a minimum yearly
• 1 18-11-2024 Turnover Requirement Area of Business/Work: Minimum Yearly Turnover arising from the area of work specified: General Construction/Maintenance15 € 500,000.00 CA Note: if stating a minimum yearly tur
• General Construction/Maintenance[15] € 500,000.00
• Where the estimated value of the contract is above €5m (Services) and €15m (Works)
• All appliances will be serviced within 12 months of their last annual
• [W25036 Vol C Gas Boiler Servicing and Maintenance PD.pdf] July 2025
• Gas Boiler Servicing and Maintenance
• GAS BOILER SERVICING AND MAINTENANCE
• in relation to Respond Procurement Services Contract.
• RESPOND PROCUREMENT SERVICES CONTRACT Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

• Contractor’s risk of loss and damage to the Works and Employer’s existing facility

4. Eligibility & selection criteria

• Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; * The professional insurance indemnity requirements are as follows: The level of cover as stated here: Minimum level of Professional Indemnity Insurance required for € N/A[17] *CA Note: state the minimum cover proportionate to the size of the project (default level is €1.5m); * The excess as stated here: Maximum permissible excess on Professional Indemnity Insurance in any one claim below which the will bear the cost is the greater amount of 2% of the Tenderer’s annual turnover, or €5,000. Cover provided * The excess as stat
• Certifications — not specified for this tender
• Past experience — * The professional insurance indemnity requirements are as follows: The level of cover as stated here: Minimum level of Professional Indemnity Insurance required for € N/A[17] *CA Note: state the minimum cover proportionate to the size of the project (default level is €1.5m); The professional insurance indemnity requirements are as follows: The level of cover as stated here: Minimum level of Professional Indemnity Insurance required for Works Contractor € N/A17 CA Note: state the minimum cover proportionate to the size of the project (default level is €1.5m)
• Personnel — not specified for this tender
• Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
• — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Turnover Requirement Area of Business/Work: Yearly Turnover arising from the area of work specified: General Construction/Maintenance[15] € 500,000.00 *CA Note: if stating a minimum yearly
• • The professional insurance indemnity requirements are as follows: The level of cover as stated here: Minimum level of Professional Indemnity Insurance required for € N/A[17] *CA Note: state the minimum cover proportionate to the size of the project (default level is €1.5m)
• • The excess as stated here: Maximum permissible excess on Professional Indemnity Insurance in any one claim below which the will bear the cost is the greater amount of 2% of the Tenderer’s annual turnover, or €5,000. Cover provided * The excess as stat
• ed here: Maximum permissible excess on Professional Indemnity Insurance in any one claim below which the will bear the cost is the greater amount of 2% of the Tenderer’s annual turnover, or €5,000. Cover provided on an annual aggregate
• Minimum level of Public Liability Insurance required in respect of any one accident: € 6,500,000.00[19] Maximum level o

5. Award criteria & scoring

• The excess as stated here: Maximum permissible excess on Profess 2% not stated not stated ed here: Maximum permissible excess on Professional Indemnity Insu 2% not stated not stated | 1 18-11-2024 Maximum permissible excess on Professional Indemnity Insurance in a | 2% | not stated | not stated | | e in any one claim below which the will bear the cost is the greater amount of 2 | 2% | not stated | not stated | The documents indicated a staged process (qualification, then tender). Any explicit MEAT split is captured above where a numeric line was visible; otherwise it remained not specified in the provided text extract.

6. Submission requirements

• Method statement / response document (template/page limits) — not specified in extract.
• CVs (page count, named roles) — not specified in extract.
• Pricing schedule (format/template) — expected at ITT stage.
• Case studies (number/value range) — client references/comparable project evidence was referenced.
• Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
• Mandatory site visit — not specified in extract.
• Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
• Value: not disclosed (eTenders placeholder)
• If the estimated cost exceeds €500, the contractor must submit the details to
• This project number must correspond to the project number given in Appendix B1 List of Previous Works projects for which there is a Certifi
• and the number and type of submittals provided as requested
• This project number must correspond to the project number given in Appendix B1
• [W25036 Vol C Gas Boiler Servicing and Maintenance PD.pdf] July 2025

7. Key dates & process

8. Contract terms that matter

Contract duration in the extract: 2 months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

• VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
• nt and continues for as long as, under the Construction Regulations, the Client is required to have a project supervisor for the construction stage for the Projects, unless the appointment is terminated earlier
• ensure that it is insured by insurances in the same terms as the insurances it is required to have under the Contract, and that those insurances comply with all the requirements of the Contract, and are kept in force for the same period as required by the Contract, and include cover for death or i
• conclusion of a Framework Agreement with a Framework Member does not guarantee the awarding
• 1031 – the IPI - apply to this Competition 23 June 2022 - the International Procurement Instrument to the Competition (“the IPI”)
• Within 14 days after receiving the payment claim notic
• (b) expiry of at least 21 days written notice to terminate this Tender
• 6 Time for payment 30 days[15] after Employer rece

9. Risks, red flags & unusuals

• Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
• Contract value was not disclosed in metadata, creating uncertainty on margin, resourcing, and financing assumptions.
• The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
• Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

• Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
• Consortium / sub-contracting — not clearly specified in extract.
• Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
• Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

• Source RFT/PQQ filenames: W25036 Vol C Gas Boiler Servicing and Maintenance PD.pdf, Appendix-A-Self-Declaration Reg 57.docx, [

[Appendix-A-Self-Declaration Reg 57.docx.

• eTenders CFT / notice reference: not specified in extract.
• Clarification contact / portal: eTenders message portal (email not surfaced in extract).
• Key attachments to prioritise: Click here and

[Appendix-A-Self-Declaration Reg 57.docx, Click here and insert

[Appendix-A-Self-Declaration Reg 57.docx, PW-CF11-v1.6-29-07-2021.pdf.