2025/08 Request for Tender for the provision of Hospitality and Catering Services at Drogheda Institute of Further Education

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

Louth and Meath Education and Training Board 1384 ran this procurement for “2025/08 Request for Tender for the provision of Hospitality and Catering Services at Drogheda Institute of Further Education” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

• Title: 2025/08 Request for Tender for the provision of Hospitality and Catering Services at Drogheda Institute of Further Education
• *An Environmental Management Systems according to ISO 14001 “helps organisations identify, manage, maintain and control their environmental
• [2025 04 Service Level Agreement Contract 2020 (1).docx]
• CONCESSIONARY CATERING SERVICES AT
• 1 THE SERVICE LEVEL AGREEMENT 4
• 2 SERVICES AND PESPONSIBILITIES 5
• 2.1 Service locations 5
• 2.2 Responsibilities of the Service Provider 5
• 4.3 Service Credits 9
• 5 COMMUNICATIONS AND SERVICE ESCALATION 9
• [2025 04 Service Level Agreement Contract 2020 (1).docx] 57045578)
• 5.2 Service Interruptions 9 Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

• • Define a system of objective service level monitoring
• • The development of a whole-school approach to school food, consistent with the school healthy eating policy, through all parties working together to that end.
• Green Schools Programme The tenderer must provide details of any proposed Green School incentives/discounts/promotions which can/will be available to Staff, Students and Visitors. E.G. Students using their own containers/Pricing. 5
• Staff conduct Catering staff will conduct themselves in a mannerly and respectful demeanour at all times, to students, staff and visitors, setting a good example for the students. LMETB operates a strict policy on equal rights. Any breach of this policy will result in the immediate expulsion of that employee off school property and may result in a criminal prosecution.

4. Eligibility & selection criteria

• Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; hereof and maintain for the duration of the Term the following policies of insurance with reputable underwriters of risk or insurance companies; a) employers liability insurance for an amount of not less than €13,000,000 per claim or series of claims arising fr; om any one event and unlimited in the aggregate, and b) public liability insurance with combined bodily injury and property damage limit of not less than €6,500,000 per claim or series of claims arising fr
• Certifications — not specified for this tender
• Past experience — not specified for this tender
• Personnel — not specified for this tender
• Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
• — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• hereof and maintain for the duration of the Term the following policies of insurance with reputable underwriters of risk or insurance companies; a) employers liability insurance for an amount of not less than €13,000,000 per claim or series of claims arising fr
• om any one event and unlimited in the aggregate, and b) public liability insurance with combined bodily injury and property damage limit of not less than €6,500,000 per claim or series of claims arising fr

5. Award criteria & scoring

6. Submission requirements

• Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
• CVs (page count, named roles) — not specified in extract.
• Pricing schedule (format/template) — expected at ITT stage.
• Case studies (number/value range) — client references/comparable project evidence was referenced.
• Declarations (ESPD/Bona Fides/Tax/COI) — not specified in extract.
• Mandatory site visit — not specified in extract.
• Submission portal and formatting — not specified in extract. Submission-related source lines:
• 7 Appendix 1 – Scope of Requirements 12
• 8 Appendix 2 – Key Performance Indicators SAMPLES 1
• [2025 04 Service Level Agreement Contract 2020 (1).docx] This SLA must be read in conjunction with the Invitation to Tender issued by the Client on xxxxxxxxx (‘the Invitation to Tender’); and the Tender submitted by the Service Provider on xxxxxx (‘Tender Submission’) and the Terms and Conditions. In the event of any conflict between the terms of these documents, precedence will be given to the terms contained in:
• 4. the Tender submitted by the Service Provider
• The scope of services required is set out in detail in Appendix 1
• The agenda for this review will be based upon the service level expectations recorded in this SLA (or its successor) along with any additional performance matters pertinent to the purpose of the review which have arisen in the course of the previous review period or as are foreseen to arise in the next reporting period. Failure to meet the minimum acceptable performance level of 60% in total in any quarter as set out in Appendix 2 to this SLA may be grounds for the Client to terminate the contract in line with item 5.5 of this agreement.

7. Key dates & process

8. Contract terms that matter

Contract duration in the extract: 12 months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

• VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
• hereof and maintain for the duration of the Term the following policies of insurance with reputable underwriters of risk or insurance companies; a) employers liability insurance for an amount of not less than €13,000,000 per claim or series of claims arising fr
• re parts of the contract may be performed that are in force 7 days prior to the deadline for receipt of Te
• ise agreed in writing, the Client shall pay invoices within 30 days after receipt by the Client of a proper
• SLA reviews may be carried out at least once every 6 months and may be requested by either party to
• e days fixed for the payment of the licence fee in advance (33 weeks) within 7 days of receipt of Invoice fr
• 40pm 5 days a week during the academic term with re
• The Board may extend the Term for a further 24 months subject to 1 extension

9. Risks, red flags & unusuals

• Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
• The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
• Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

• Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
• Consortium / sub-contracting — not clearly specified in extract.
• Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
• Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

• Source RFT/PQQ filenames: 2025 04 Service Level Agreement Contract 2020 (1).docx, 5

[2025 04 Service Level Agreement Contract 2020 (1).docx, 2025 04 Licence Agreement Contract 2020.docx.

• eTenders CFT / notice reference: not specified in extract.
• Clarification contact / portal: eTenders message portal (email not surfaced in extract).
• Key attachments to prioritise: Appendix 1 – Scope of Requirements 12](#_Toc57045587), Appendix 2 – Key Performance Indicators SAMPLES 1](#_Toc57045588), Appendix 1.