Request-for-Tenders for the Provision of a Social Media Management Platform for Technological University Dublin (TU Dublin)
Deadline
09 Jun
09 Jun 2025
Deadline
09 Jun
Tender for a social media management platform for TU Dublin.
Tender for a social media management platform for TU Dublin.
Bidder profile
Mid-sized to large firms with experience in public sector tenders and social media solutions.
Risks & flags
- Undisclosed contract value
- Qualification gate for turnover
- Two-step tender process
Briefing
AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.
1. At a glance
| Field | Detail |
|---|---|
| Buyer | Technological University Dublin (TU Dublin) |
| Title | Request-for-Tenders for the Provision of a Social Media Management Platform for Technological University Dublin (TU Dublin) |
| CPV / category | services |
| Estimated value | not disclosed |
| Per-year (if multi-year) | not stated |
| Procedure type | not stated |
| Lots | not stated |
| Location | Ireland |
| Contract length | 3 years |
| Submission deadline | 2025-06-09T13:00:00+00:00 |
| Go-live / start | not stated |
2. Scope of Work
Technological University Dublin (TU Dublin) ran this procurement for “Request-for-Tenders for the Provision of a Social Media Management Platform for Technological University Dublin (TU Dublin)” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:
- Title: Request-for-Tenders for the Provision of a Social Media Management Platform for Technological University Dublin (TU Dublin)
- systems/platforms with similar scale of requirements of this RFT, including a minimum of one example from a large higher education, public sector body, or a client of a similar size and scope
- r systems/platforms with similar scale of requirements of this RFT, including a minimum of one example from a large higher education, public sector body, or a client of a similar size and scope
- d dashboard for multi-account management with a clean intuitive interface for a minimum of 6 users at varying skill levels – please outline how your platform is designed for optimal user experience and meets this requirement
- rer shall be required to supply its Tax Clearance Access Number and Tax Reference Number to facilitate online verification of their tax status by
- , ISO14001) for operating an environmental management system and how this benefits the del
- ion (the “Services Contract”) will be issued for a term of [12 months ] (“the Term”)
- Prior to and as a condition of award of any Services Contract, the successful Tenderer shall be required to designate a single entity who will carry overall responsibility for the Services Contract (the “Prime Contractor”), irrespective of whether or not tasks
- Prior to and as a condition of award of any Services Contract, the successful Tenderer shall be required to designate a single entity who will carry overall responsibility for the Services Contract (the “Prime Contractor”), irrespective of whether or not tasks are to be performed by a subcontractor or other consortium member (the “Subcontractor”).
- No publicity regarding this Competition or any Services Contract pursuant to this Competition is permitted unless and until the Contracting Authority has given its prior written consent to the relevant communication.
- The terms “Registrable Interest” and “Relative” shall be interpreted as per Section 2 of the Ethics in Public Office Acts 1995 and 2001, copies of which are available at www.irishstatutebook.ie. The Contracting Authority will, at its absolute discretion, decide on the appropriate course of action, which may in appropriate circumstances include eliminating a Tenderer from this Competition or terminating any Services Contract entered into by a Tenderer.
- [NCTR2540 RFT.docx] the appropriate course of action, which may in appropriate circumstances include eliminating a Tenderer from this Competition or terminating any Services Contract entered into by a Tenderer. Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.
3. Background & buyer context
The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.
- 5.1 If applicable, notifying parties should list and substantiate any possible positive effects on the development of the relevant subsidised economic activity on the internal market. Notifying parties should also list and substantiate any other positive effects of the foreign subsidies, such as broader positive effects in relation to the relevant policy objectives, in particular those of the Union, and specify when and where those effects have or are expected to take place. Notifying parties should provide a description of each of those positive effects.
4. Eligibility & selection criteria
- Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
- Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; Employer’s Liability - €13 million limit for any one claim or series of cl; Product Liability - €6.5 million limit for any one claim or series of cl
- Certifications — not specified for this tender
- Past experience — not specified for this tender
- Personnel — not specified for this tender
- Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
- — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
- Employer’s Liability - €13 million limit for any one claim or series of cl
- Product Liability - €6.5 million limit for any one claim or series of cl
- Public Liability - €6.5 million limit for any one claim or series of cl
5. Award criteria & scoring
| Criterion | Weight (%) | Sub-criteria | Pass/fail threshold |
|---|---|---|---|
| Tenderers must achieve a minimum of 60% on all tender award criteria above, excl | 60% | not stated | not stated |
| The documents indicated a staged process (qualification, then tender). Any explicit MEAT split is captured above where a numeric line was visible; otherwise it remained not specified in the provided text extract. |
6. Submission requirements
- Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
- CVs (page count, named roles) — not specified in extract.
- Pricing schedule (format/template) — expected at ITT stage.
- Case studies (number/value range) — client references/comparable project evidence was referenced.
- Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
- Mandatory site visit — not specified in extract.
- Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
- Value: not disclosed (eTenders placeholder)
- Appendix 3A: Schedule C – Declaration of non-notifiable foreign financial contributions (valued between €200,000 and €999,000 in the last three years preceding the declaration)
- 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €200,000 and €999,000 in the last three (3) years preceding the declaration
- For reporting of foreign financial contributions which are of a value between €200,000 and €999,000 in the last three (3) years preceding the declaration
- Appendix 3A: Schedule D – Declaration of non-notifiable foreign financial contributions (valued between €1,000,000 and €3,999,000 in the last three years preceding the declaration)
- 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €1,000,000 and €3,999,000 in the last three (3) years preceding the declaration
7. Key dates & process
| Milestone | Date |
|---|---|
| RFT issued | not specified |
| Clarification deadline | not specified |
| Mandatory site visit | not specified |
| Tender deadline (date + time) | 2025-06-09T13:00:00+00:00 |
| Expected award | not specified |
| Contract start | not specified |
| Go-live / mobilisation | not stated |
| Date surfaced in documents | 2025-06-09T13:00:00+00:00 |
| Date surfaced in documents | 31 July 2014 |
| Date surfaced in documents | January 2019 |
| Date surfaced in documents | Acts 1995 |
8. Contract terms that matter
Contract duration in the extract: 3 years. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.
- VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
- 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €200,000 and €999,000 in the last three (3) years preceding the declaration
- 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €1,000,000 and €3,999,000 in the last three
- 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €1,000,000 and €3,999,000 in the last three (3) years preceding the declaration
- ion (the “Services Contract”) will be issued for a term of [12 months ] (“the Term”)
- right to extend the Term for a period or periods of up to [12 months ] with a maximum of three such extensio
- continues for 30calendar days either Party may terminate at 14 days notice
- breach(es) (if the breach(es) are capable of remedy) within 30 days after receipt of a request in writing f
9. Risks, red flags & unusuals
- Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
- Contract value was not disclosed in metadata, creating uncertainty on margin, resourcing, and financing assumptions.
- The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
- Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.
10. SME fit assessment
This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.
- Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
- Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
- Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
- Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.
11. Where to dig deeper
- Source RFT/PQQ filenames: 12 month commencing from the Tender Deadline
- n circumstances where no queries are raised within the said 14 day period the invoice shall be deemed acce
- continues for 30calendar days either Party may terminate at 14 days notice
- breach(es) (if the breach(es) are capable of remedy) within 30 days after receipt of a request in writing f
- For the Term and for a period of 12 months thereafter (and save in respect of publ
- A1 A minimum of 8 users
- Established in January 2019 and with nearly 28,000 students TU Dublin is one of Ireland’s youngest
- anagement with a clean intuitive interface for a minimum of 6 users at varying skill levels – please outlin
- l requirements and specifications outlined for a minimum of 6 users - reference Appendix 1 Technical Specif
- l requirements and specifications outlined for a minimum of 6 users- reference Appendix 1 Technical Specifi
- requirements and specifications outlined, for a minimum of 6 users
- a minimum of 6 users- reference Appendix 1 Technical Specifi
TENDER DOCUMENTS [NCTR2540 RFT.docx, NCTR2540 RFT.docx, To be completed by notifying parties where the value of the procurement procedure is equal to or greater than the financial thresholds in Article 28 of Regulation (EU) 2022/2560 and where the notifying party has been in receipt of foreign financial contributions which are valued between €1,000,000 and €3,999,000 in the last three
[NCTR2540 RFT.docx.
- eTenders CFT / notice reference: not specified in extract.
- Clarification contact / portal: eTenders message portal (email not surfaced in extract).
- Key attachments to prioritise: Appendix 3A: Schedule C – Declaration of non-notifiable foreign financial contributions, Appendix 3A: Schedule D – Declaration of non-notifiable foreign financial contributions, RFT, including a minimum of one example from a large higher education, public secto.
This tender has been awarded
- Common Purpose
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- TF Bicycles Ltd Trading as TaxFreeBicycles · 08 Sep 2023
- Olympus Associates Limited · 08 Sep 2023
Can you bid?
Required certifications
- GDPR compliance
- ISO 9001
Minimum turnover
€45,000
Public liability insurance
€6,500,000
Scoring
Most Economically Advantageous Tender
Lots (1)
Provision of a platform for managing social media accounts, content scheduling, social listening, and community management.
Documents (4)
Appendix 1 Specification TRD.docx
159.1 KB · Specification
NCTR2540 RFT.docx
168.7 KB · RFT / Invitation to Tender
Appendix 2, Pricing Schedule..xlsx
93.2 KB · Pricing / BOQ / Schedule of Rates
NCTR2540 Clarification Set 1 and 2.docx
15.2 KB · Clarification / Addendum
Original notice text
TU Dublin seeks a social media management platform to enhance its online presence, requiring a user-friendly interface for multiple users and compliance with reporting obligations.
AI analysis updated 4 months ago
Deadline
09 Jun
Location
Ireland
Procedure
Open
Clarification
26 May 2025
eTenders ID
5650709
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