Contract for the provision of IT Technical Support Services to Kerry Education and Training Board

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

Kerry Education and Training Board ran this procurement for “Contract for the provision of IT Technical Support Services to Kerry Education and Training Board” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

• Title: Contract for the provision of IT Technical Support Services to Kerry Education and Training Board
• d to act in a supervisory/co-ordination role for those Role 3 Schools technician assigned to support the Kerr
• [Kerry ETB CFT IT Technical Support Services.pdf] will be accepted by the Contracting Authority or by any of its officers,
• The provision of IT Technical Support Services to
• Invitation to Tender – Contract for the provision of IT Technical Support Services to Kerry ETB.
• [Kerry ETB CFT IT Technical Support Services.pdf] delivering education and training programmes, including 19
• It also provides services to its members in areas such as Policy, HR/ IR, Corporate and
• The Contracting Authority is an ETB responsible for the delivery of services in Co. Kerry
• Kerry Education and Training Board (formerly Kerry Education Service – the VEC in Kerry)
• education and training services in Co. Kerry. It has a corporate structure which is made up of
• [Kerry ETB CFT IT Technical Support Services.pdf] and Outdoor
• contract for the provision of IT Technical Support Services to Kerry Education and Training Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

• education and training centres delivering education and training programmes, including 19
• [Kerry ETB CFT IT Technical Support Services.pdf] delivering education and training programmes, including 19
• It also provides services to its members in areas such as Policy, HR/ IR, Corporate and
• THE FOLLOWING ARE THE HIGH-LEVEL ICT OBJECTIVES FOR KERRY ETB AND

4. Eligibility & selection criteria

• Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; Insurance Type Minimum Indemnity limit Employers Liability €12.7 Million limit for any one claim or series of cl; Public Liability €6.5 million limit for any one claim or series of cl
• Certifications — not specified for this tender
• Past experience — not specified for this tender
• Personnel — not specified for this tender
• Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
• — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Insurance Type Minimum Indemnity limit Employers Liability €12.7 Million limit for any one claim or series of cl
• Public Liability €6.5 million limit for any one claim or series of cl
• Cyber Liability €5 Million on aggregated no

5. Award criteria & scoring

6. Submission requirements

• Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
• CVs (page count, named roles) — not specified in extract.
• Pricing schedule (format/template) — expected at ITT stage.
• Case studies (number/value range) — client references/comparable project evidence was referenced.
• Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
• Mandatory site visit — not specified in extract.
• Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
• August 2023 Schools Questionnaire distributed
• [Kerry ETB CFT IT Technical Support Services.pdf] will be accepted by the Contracting Authority or by any of its officers,
• [Kerry ETB CFT IT Technical Support Services.pdf] delivering education and training programmes, including 19
• [Kerry ETB CFT IT Technical Support Services.pdf] and Outdoor
• [Kerry ETB CFT IT Technical Support Services.pdf] icators will be the main criteria
• [Kerry ETB CFT IT Technical Support Services.pdf] to liaise with the successful

7. Key dates & process

8. Contract terms that matter

Contract duration in the extract: 6 years. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

• VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
• Significant spend of €147,583.31 in equipment and upgrades across Kerry ETB FET
• The number and duration of extensions will be 12 months in length by 3 such extensions up to
• and duration of extensions will be 12 months in length by 3 such extensions up to a
• Table 2 B – Resource Costs & Rates for Year 4 if 12 Month Contract extension taken € insert i
• Table 2 C – Resource Costs & Rates for Year 5 if 12 Month Contract extension taken € insert i
• Table 2 C – Resource Costs & Rates for Year 6 if 12 Month Contract extension taken € insert i
• Table 2 B – Resource Costs & Rates for Year 4 if 12 Month Contract extension taken (Inclusive o

9. Risks, red flags & unusuals

• Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
• The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
• Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

• Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
• Consortium / sub-contracting — not clearly specified in extract.
• Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
• Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

• Source RFT/PQQ filenames: Kerry ETB CFT IT Technical Support Services.pdf, Appendix 2., SCHEDULE..
• eTenders CFT / notice reference: not specified in extract.
• Clarification contact / portal: eTenders message portal (email not surfaced in extract).
• Key attachments to prioritise: Schedule., scheduled, to review quality of service and performance and to clear, schedules..