RTB Managed Services Project
Value
€35.0m
Deadline
21 May
21 May 2025
Value
€35.0m
Deadline
21 May
The contractor will deliver managed IT services, ensuring quality and compliance with standards. This includes cybersecurity and help desk support.
Must-haves
Fail any = disqualifiedTenderers must hold valid Professional Indemnity insurance of at least €6.5 million.
Tenderers must hold valid Public Liability insurance of at least €6.5 million.
Tenderers must demonstrate experience in delivering comparable IT services on three occasions within the last five years.
Can you bid?
Required certifications
- ISO 9001
- ISO/IEC 27001
Public liability insurance
€6,500,000
Professional indemnity insurance
€6,500,000
Background
The scope of work encompasses various IT services including project management, application development, maintenance, and support. The contractor is expected to implement quality assurance measures and adhere to relevant standards. The services must be delivered in a timely and efficient manner, ensuring that the needs of the Residential Tenancies Board are met effectively.
What this involves
The contractor will provide managed IT services, which include but are not limited to project management, help desk services, application development, and maintenance. The contractor must ensure that all services are delivered in compliance with quality assurance standards and relevant certifications. The project will require collaboration with the Residential Tenancies Board to align services with their operational needs.
Scoring
Quality Assurance Measures
Previous Experience
Sustainability / ESG Practices
Lots (1)
Provision of infrastructure, technology, resourcing, and associated services.
Documents (4)
NDA #1 - Technology Overview.docx
20.1 KB · Form / Declaration / Certificate
NDA #2 - Role Descriptors.docx
20.3 KB · Form / Declaration / Certificate
RTB Managed Services Project PQQ Final.docx
204.0 KB · Form / Declaration / Certificate
RTB Managed Services Project PQQ Final.pdf
785.6 KB · Form / Declaration / Certificate
Original notice text
The Contracting Authority is proposing to engage in a tender process for a place on a single-party framework agreement for the provision of Strategic Infrastructure, Technology and Resourcing and related services to the Residential Tenancies Board. Services to be provided under the framework agreement and initial call-off contract include but are not limited to: 1. Consulting Services and ICT Architecture Services 2. Service and Help Desk Services 3. Project Management Services 4. Application Development, Maintenance and Support Services (existing and future) 5. Business Intelligence (BI) Services 6. Security Services 7. Cloud Services 8. Infrastructure Services 9. End User Computing Services 10. Network, Telecoms, Communications Services 11. Software Licencing and Management Services
AI analysis updated 4 months ago
Value
€35.0m
Deadline
21 May
Location
National scope, no specific site mentioned
Procedure
Restricted
Clarification
06 May 2025
eTenders ID
5484675
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