Frontline Managers Development Programme

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

Tourism Ireland CLG ran this procurement for “Frontline Managers Development Programme” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

• d they are able, upon request and without delay, to provide the supporting documentation to Tourism Ireland in relation to insurance cover for: i) Employer’s Liability Insurance with indemnity limit of €13,000,000 ii) Public Liability Insurance with an indemnity limit of €6,500,000 iii) Professional Indemnity Insurance with an indemnity limit of €5,000,000 If the above indemnity cover is not app
• provision of the Services, for the types and minimum levels of cover stated at Schedule 1
• to support Northern Ireland to realise its tourism potential.
• The Dublin office of Tourism Ireland wishes to enter into a contract with a Service
• Tourism Ireland wishes to appoint a service provider to develop a Front Line
• The successful Tenderer will be required to enter into the Services Contract
• 24.2.6. is guilty of serious misrepresentation in supplying or has not supplied the
• connection with the provision of the Services or otherwise, the provisions set out
• Schedule 3: Tourism Ireland Services Contract – separate document for downloading
• able, upon request and without delay, to provide the supporting
• request and without delay, to provide the supporting
• TOURISM IRELAND requires the services to adhere to good Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

• Title: Frontline Managers Development Programme
• [INSTRUCTIONS - Frontline Managers Development Programme 2025.pdf] TOU002-0022-214738-2
• FRONTLINE MANAGERS DEVELOPMENT PROGRAMME
• [INSTRUCTIONS - Frontline Managers Development Programme 2025.pdf] -Ireland marketing company set

4. Eligibility & selection criteria

• Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; The Professional Indemnity (PI) insurance requirement of €5 million in Tourism Ireland’s recent tender for; The required insurance cover limit for Professional Indemnity has now been reduced from €5 million to €1 million
• Certifications — The required insurance cover limit for Professional Indemnity has now been reduced from €5 million to €1 million
• Past experience — not specified for this tender
• Personnel — not specified for this tender
• Geographic / facility constraints — The Professional Indemnity (PI) insurance requirement of €5 million in Tourism Ireland’s recent tender for; d they are able, upon request and without delay, to provide the supporting documentation to Tourism Ireland in relation to insurance cover for: i) Employer’s Liability Insurance with indemnity limit of €13,000,000 ii) Public Liability Insurance with an indemnity limit of €6,500,000 iii) Professional Indemnity Insurance with an indemnity limit of €5,000,000 If the above indemnity cover is not app Additional binding lines surfaced in the deterministic extract:
• — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• The Professional Indemnity (PI) insurance requirement of €5 million in Tourism Ireland’s recent tender for
• The required insurance cover limit for Professional Indemnity has now been reduced from €5 million to €1 million
• Professional Indemnity Insurance Appendix 1 (A4) specifies a Professional Indemnity limit of €5 million
• d they are able, upon request and without delay, to provide the supporting documentation to Tourism Ireland in relation to insurance cover for: i) Employer’s Liability Insurance with indemnity limit of €13,000,000 ii) Public Liability Insurance with an indemnity limit of €6,500,000 iii) Professional Indemnity Insurance with an indemnity limit of €5,000,000 If the above indemnity cover is not app

5. Award criteria & scoring

6. Submission requirements

• Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
• CVs (page count, named roles) — not specified in extract.
• Pricing schedule (format/template) — expected at ITT stage.
• Case studies (number/value range) — client references/comparable project evidence was referenced.
• Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
• Mandatory site visit — not specified in extract.
• Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
• Professional Indemnity Insurance Appendix 1 (A4) specifies a Professional Indemnity limit of €5 million
• Appendix 1 (A4) specifies a Professional Indemnity limit of €5 million
• [INSTRUCTIONS - Frontline Managers Development Programme 2025.pdf] TOU002-0022-214738-2
• Responses must be submitted via the Tender Upload facility available on
• Only responses submitted via the Tender Upload facility will be accepted.
• Responses submitted by any other means (including but not limited to by email,

7. Key dates & process

8. Contract terms that matter

Contract duration in the extract: 2 years. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

• VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
• Agreement and for the period of 12 months following upon its termination or expir
• up to market the island of Ireland as a holiday destination to overseas markets.
• Tourism Ireland has two key goals – to increase tourism to the island of Ireland and
• Managers. This programme will be conducted in one group, or multiple staggered
• programme should focus on key management principles, practical leadership
• It is anticipated that the Contract will commence in June 2025.
• for receipt of responses by giving notice in writing to Candidates before the original

9. Risks, red flags & unusuals

• Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
• The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
• Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

• Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
• Consortium / sub-contracting — not clearly specified in extract.
• Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
• Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

• Source RFT/PQQ filenames: INSTRUCTIONS - Frontline Managers Development Programme 2025.pdf, Appendix 1 (A4) specifies a Professional Indemnity limit of €5 million, Schedule 1.
• eTenders CFT / notice reference: Contract Notice on the Irish.
• Clarification contact / portal: eTenders message portal (email not surfaced in extract).
• Key attachments to prioritise: scheduled, a hybrid session may be required) Number and size, Schedule 1., Schedule 2..