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Awarded IT & Software Services SME Suitable Open

Invitation to tender for the supply of Managed Print Services to the National Gallery of Ireland

Value

€49k

Deadline

07 May

Tender for Managed Print Services at the National Gallery of Ireland

SME fit: Medium Bid effort: Medium 📍 Dublin

Tender for Managed Print Services at the National Gallery of Ireland

Bidder profile

Firms with experience in public sector tenders and managed print services, capable of meeting compliance and operational requirements.

Risks & flags

  • Turnover threshold
  • Two-step qualification process
  • Ambiguity in ITT requirements

Briefing

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

Field Detail
Buyer National Gallery of Ireland
Title Invitation to tender for the supply of Managed Print Services to the National Gallery of Ireland
CPV / category services
Estimated value 49000.00
Per-year (if multi-year) not stated
Procedure type not stated
Lots not stated
Location Ireland
Contract length 6 months
Submission deadline 2025-05-07T13:00:00+00:00
Go-live / start not stated

2. Scope of Work

National Gallery of Ireland ran this procurement for “Invitation to tender for the supply of Managed Print Services to the National Gallery of Ireland” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

  • Title: Invitation to tender for the supply of Managed Print Services to the National Gallery of Ireland
  • he successful bidder shall be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €13 million limit for any one claim or series of claims arising out of a single occurrence National Gallery of Ireland Request For Tender 23 Public Liability €6.5 million limit for any one claim or series of cl
  • d) Demonstrate a turnover exceeding €98,000 in relation to similar Managed Print Services in
  • [NGI Request For Tender - Managed Print Services - VFinal 2.0.pdf] Invitation to tender for the supply of Managed Print
  • Services to the National Gallery of Ireland
  • AWARD CRITERIA 2: IMPLEMENTATION PLAN (INCLUDING TRAINING) AND EXIT STRATEGY
  • AWARD CRITERIA 3: ONGOING SUPPORT AND LOGISTICS
  • [NGI Request For Tender - Managed Print Services - VFinal 2.0.pdf] URANCE REQUIREMENTS
  • SCHEDULE B: SERVICES: THE SPECIFICATION
  • The National Gallery of Ireland (the “Gallery”) is seeking Managed Print Services (“MPS”)
  • The Gallery’s estimated expenditure on the services to be covered by this contract, including any
  • [NGI Request For Tender - Managed Print Services - VFinal 2.0.pdf] this contract. Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

  • AWARD CRITERIA 2: IMPLEMENTATION PLAN (INCLUDING TRAINING) AND EXIT STRATEGY
  • The objectives of this Request for Tender are to:
  • existing Gallery RFID door access cards to authenticate users..
  • Award Criteria 2: Implementation Plan (including training) and Exit Strategy

4. Eligibility & selection criteria

  • Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
  • Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; he successful bidder shall be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €13 million limit for any one claim or series of claims arising out of a single occurrence National Gallery of Ireland Request For Tender 23 Public Liability €6.5 million limit for any one claim or series of cl; aims arising out of a single occurrence Product Liability €6.5 million limit for any one claim or series of cl
  • Certifications — not specified for this tender
  • Past experience — not specified for this tender
  • Personnel — not specified for this tender
  • Geographic / facility constraints — he successful bidder shall be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €13 million limit for any one claim or series of claims arising out of a single occurrence National Gallery of Ireland Request For Tender 23 Public Liability €6.5 million limit for any one claim or series of cl Additional binding lines surfaced in the deterministic extract:
  • — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
  • he successful bidder shall be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €13 million limit for any one claim or series of claims arising out of a single occurrence National Gallery of Ireland Request For Tender 23 Public Liability €6.5 million limit for any one claim or series of cl
  • aims arising out of a single occurrence Product Liability €6.5 million limit for any one claim or series of cl
  • aims arising out of a single occurrence Professional Indemnity €1.3 million for each and every claim excluding defe
  • nce costs Cyber Insurance €2 million limit for any one claim or series of claims arising out of a single occurrence By signing the Bidder’s Declarations in the Tender single occurrence Professional Indemnity €1.3 million for each and every claim excluding defe
  • nce costs Cyber Insurance €2 million limit for any one claim or series of cl

5. Award criteria & scoring

Criterion Weight (%) Sub-criteria Pass/fail threshold
Bidders must achieve a minimum of 60% of the marks available in criterion 1 to 5 60% not stated not stated
Qualitative award criteria will be assessed first. Bidders must achieve a minimu 60% not stated not stated
The documents indicated a staged process (qualification, then tender). Any explicit MEAT split is captured above where a numeric line was visible; otherwise it remained not specified in the provided text extract.

6. Submission requirements

  • Method statement / response document (template/page limits) — not specified in extract.
  • CVs (page count, named roles) — not specified in extract.
  • Pricing schedule (format/template) — expected at ITT stage.
  • Case studies (number/value range) — client references/comparable project evidence was referenced.
  • Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
  • Mandatory site visit — not specified in extract.
  • Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
  • nce costs Cyber Insurance €2 million limit for any one claim or series of claims arising out of a single occurrence By signing the Bidder’s Declarations in the Tender single occurrence Professional Indemnity €1.3 million for each and every claim excluding defe
  • Pricing to be valid for a period of 6 months from the closing date receipt of tender
  • [NGI Request For Tender - Managed Print Services - VFinal 2.0.pdf] Invitation to tender for the supply of Managed Print
  • [NGI Request For Tender - Managed Print Services - VFinal 2.0.pdf] URANCE REQUIREMENTS
  • APPENDIX B: CONFIDENTIALITY AGREEMENT
  • [NGI Request For Tender - Managed Print Services - VFinal 2.0.pdf] this contract.

7. Key dates & process

Milestone Date
RFT issued not specified
Clarification deadline not specified
Mandatory site visit not specified
Tender deadline (date + time) 2025-05-07T13:00:00+00:00
Expected award not specified
Contract start not specified
Go-live / mobilisation not stated
Date surfaced in documents 2025-05-07T13:00:00+00:00
Date surfaced in documents 07 May 2025
Date surfaced in documents 14 April 2025
Date surfaced in documents 31 May 2025

8. Contract terms that matter

Contract duration in the extract: 6 months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

  • VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
  • he successful bidder shall be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €13 million limit for any one claim or series of claims arising out of a single occurrence National Gallery of Ireland Request For Tender 23 Public Liability €6.5 million limit for any one claim or series of cl
  • possible extensions is estimated to be no more than €49,000 (i
  • NOW IT IS HEREBY AGREED in consideration of the sum of €2.00 (the receipt of which is hereby
  • Pricing to be valid for a period of 6 months from the closing date receipt of tender
  • e right to extend the Term for a period or periods of up to 12 months
  • are capable of remedy) within 30 days after receipt of a request in writing f
  • For the Term and for a period of 12 months thereafter (and save in respect of publ

9. Risks, red flags & unusuals

  • Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
  • The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
  • Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

  • Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
  • Consortium / sub-contracting — not clearly specified in extract.
  • Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
  • Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

  • Source RFT/PQQ filenames: NGI Request For Tender - Managed Print Services - VFinal 2.0.pdf, APPENDIX, APPENDIX A: SERVICES CONTRACT.
  • eTenders CFT / notice reference: not specified in extract.
  • Clarification contact / portal: eTenders message portal (email not surfaced in extract).
  • Key attachments to prioritise: SCHEDULE A: TERMS AND CONDITIONS, SCHEDULE B: SERVICES: THE SPECIFICATION, SCHEDULE C: CHARGES.

This tender has been awarded

Can you bid?

Minimum turnover

€98,000

Public liability insurance

€6,500,000

Professional indemnity insurance

€1,300,000

Scoring

Most Economically Advantageous Tender

Lots (1)

Lot 1: Managed Print Services

Provision of managed print services including hardware, software, and support.

Documents (4)

PDF

NGI Request For Tender - Managed Print Services - VFinal 2.0.pdf

570.3 KB · RFT / Invitation to Tender

PDF

Clarifications - Managed Print Services - 24 April 2025.pdf

33.8 KB · Clarification / Addendum

PDF

Clarifications - Managed Print Services 07-05-2025.pdf

40.5 KB · Clarification / Addendum

DOCX

NGI Tender Response Document - Managed Print Services - v1.0.docx

145.4 KB · Tender Response Template

Original notice text

The National Gallery of Ireland seeks a supplier for Managed Print Services, requiring implementation and ongoing service execution over a 6-month contract period.

AI analysis updated 4 months ago

Bid ↗
Details

Value

€49k

Deadline

07 May

View on eTenders ↗

Location

Ireland

Procedure

Open

Clarification

28 Apr 2025

eTenders ID

5488399

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Is this a good fit for us?
Based on the deadline, buyer, and eligibility requirements in the tender documents, here's a quick read on fit — with citations back to the exact clause 1 so you can verify it yourself.

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