RTÉ Provision of Water Cooler and Sanitation Services

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

Raidió Teilifís Éireann ( RTÉ ) ran this procurement for “RTÉ Provision of Water Cooler and Sanitation Services” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

• Title: RTÉ Provision of Water Cooler and Sanitation Services
• Please provide details of a minimum of three examples of the Tenderer’s experience in performing services similar in size, nature and complexity as those required by the Specification in the previous three years
• Provision of Water Cooler and Sanitation Services
• RTÉ (Raidió Teilifís Éireann) is Ireland’s national public service media organisation, providing comprehensive, cost-effective, free-to-air television, radio and online services to the public in Ireland and to audiences internationally.
• RTÉ services are impartial in accordance with statutory obligations. At its heart, RTÉ is a creative
• [25P011 RTÉ Water Cooler Tender - Open Procedure Final.docx] ireann) is Ireland’s national public service media organisation, providing comprehensive, cost-effective, free-to-air television, radio and online services to the public in Ireland and to audiences internationally.
• RTÉ services are impartial in accordance with statutory obligations. At its heart, RTÉ is a creative organisation, making and commissioning a broad range of high-quality programmes and content for audiences of all ages, in English and in Irish. RTÉ airs the vast majority of the top 50 television programmes broadcast by any channel available in Ireland every year.
• RTÉ’s television services are RTÉ One, RTÉ One+1, RTÉ2, RTÉ2+1, RTÉjr and the RTÉ News channel., while RTÉ also operates four primary Radio stations - RTÉ Radio 1, RTÉ 2fm, RTÉ lyric fm and RTÉ Raidió na Gaeltachta, RTE's range of digital services, includes the number 1 news and entertainment website in Ireland - RTE.ie, RTÉ Radio Player and RTÉ Player, which had a record year in 2023 with over 105 million streams. RTÉ Player is also a go-to on demand destinations for top-class Irish content for kids, alongside RTÉ's two curated YouTube channels, RTÉjr and RTÉ Kids and award-winning RTÉjr Podcasts on rte.ie. RTÉ is currently developing new RTÉ Audio and RTE News Apps.
• The ever-popular RTÉ Concert Orchestra has since 1948 brought a wide repertoire of music to new audiences and supported national
• The ever-popular RTÉ Concert Orchestra has since 1948 brought a wide repertoire of music to new audiences and supported national and international artists through live, broadcast and recorded performances and regularly performs a wide range of material to audiences in venues and locations across the country.
• Saorview, Ireland’s first free-to-air digital television service, is owned and managed by RTÉ, and includes RTÉ's television and fm radio services.
• RTÉ invites submissions, from suitably qualified Tenderers for the provision of bottled water dispensers and the supply of bottled water for those dispensers and the required quarterly maintenance of the dispensers. Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

• RTÉ services are impartial in accordance with statutory obligations. At its heart, RTÉ is a creative organisation, making and commissioning a broad range of high-quality programmes and content for audiences of all ages, in English and in Irish. RTÉ airs the vast majority of the top 50 television programmes broadcast by any channel available in Ireland every year.
• 2. RTÉ has established an evaluation panel using such resources and skills as it considers appropriate to assess and evaluate all Tenders. Scores will be arrived at using objective evidence and the professional judgment of the members of the evaluation panel, as appropriate.
• RTÉ processes personal data provided by you/the Tenderer in relation to the Tender to conduct the Tender process and/or perform the contract with you/the Tenderer and otherwise in order for RTÉ to perform its statutory functions and/or legal obligations which necessarily require that RTÉ engage with external service and/or product providers. RTÉ processes such personal data in accordance with its Privacy Policy. Information on Data Subject Rights is available in the RTÉ Data Subject Rights Guide.

4. Eligibility & selection criteria

• Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; 1 public liability insurance in the sum of €6.5 millionin respect of any claim arising out of; 2 product liability insurance in the sum of €6.5 millionin respect of any claim arising out of
• Certifications — not specified for this tender
• Past experience — not specified for this tender
• Personnel — not specified for this tender
• Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
• — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• 1 public liability insurance in the sum of €6.5 millionin respect of any claim arising out of
• 2 product liability insurance in the sum of €6.5 millionin respect of any claim arising out of
• 3 employer’s liability insurance in the sum of €13 millionin respect of any claim arising out of
• Minimum Insurance Requirements Tenderers must maintain the following minimum levels of insurance cover: Insurance Minimum Level of Cover Required Public Liability €6.5M Product Liability €6
• 5M Employer’s Liability €13M Please provide details of your insur

5. Award criteria & scoring

6. Submission requirements

• Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
• CVs (page count, named roles) — not specified in extract.
• Pricing schedule (format/template) — expected at ITT stage.
• Case studies (number/value range) — client references/comparable project evidence was referenced.
• Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
• Mandatory site visit — not specified in extract.
• Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
• nders have been submitted, RTÉ will assess those Tenders in accordance with the minimum requirements (Section
• nders have been submitted, RTÉ will assess those Tenders in accordance with the minimum requirements (Section 5
• Declaration of Eligibility 2
• Details in relation to the Specification are set out in Schedule 1Appendix 1 to this ITT.
• This ITT has been prepared by RTÉ for the purpose of providing Tenderers with certain information to assist them in submitting Tenders, which will satisfy RTÉ’s requirements in respect of the Specification.
• 1. As notified in the contract notice published in Official Journal of the European Union or/and eTenders CFT ref 5197048 Provision of Water Cooler and Sanitisation Services this competition is being carried out in accordance with the open procedure. It is currently intended that the Tender Process will be conducted as set out in the table in Section 2.2 (Timetable).

7. Key dates & process

8. Contract terms that matter

Contract duration in the extract: 3 years. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

• VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
• Detailed descriptions of the minimum requirements are set out below
• TÉ Terms and Conditions Delay clause shall be no later than 6 months from the contract Effective Date
• All Tenders, supporting documents and correspondence must be submitted in the English language. Where any original document which forms part of a Tender is not in English, Tenderers must provide an accurate English translation together with a copy of the original document. In the event of any discrepancy or difference between various languages, the version in English language shall prevail.
• 5. If RTÉ determines that it would be inappropriate to answer the Query on a confidential basis it will notify the Tenderer and require the Tenderer to either withdraw the Query or to resubmit without the requirement for confidentiality.
• A copy of RTÉ’s Terms and Conditions has been made available to Tenderers with this ITT.
• A copy of RTÉ’s Terms and Conditions has been made available to Tenderers with this ITT. Tenderers must submit their Tenders on the basis of the Terms and Conditions applicable at the date of Tender submission. RTÉ intends to enter into a contract based on the Tender Terms and Conditions (the “Contract”). Please see further Section 8 in this regard. The Tender Terms and Conditions may be amended or adapted if necessary at the discretion of RTÉ to reflect the particulars of the proposed Contract.
• Equipment/ Systems Resources Pass/ Fail

9. Risks, red flags & unusuals

• Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
• The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
• Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

• Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
• Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
• Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
• Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

• Source RFT/PQQ filenames: 25P011 RTÉ Water Cooler Tender - Open Procedure Final.docx, RTE Standard General Purchasing Terms and Conditions Oct 2020.docx, APPENDIX 1 2](#_Toc355791279).
• eTenders CFT / notice reference: contract notice published in Official Journal of the European Union or/and.
• Clarification contact / portal: [email protected].
• Key attachments to prioritise: APPENDIX 2 2](#_Toc355791281), APPENDIX 3 2](#_Toc355791283), APPENDIX 4 2](#_Toc355791285).