RTÉ Staff Vouchers

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

Raidió Teilifís Éireann ( RTÉ ) ran this procurement for “RTÉ Staff Vouchers” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

• Please provide details of a minimum of three examples of the Tenderer’s experience in performing services similar in size, nature and complexity as those required by the Specification in the previous three years
• RTÉ (Raidió Teilifís Éireann) is Ireland’s national public service media organisation. A leader in Irish media, RTÉ provides comprehensive, cost-effective, free-to-air multimedia services to the public in Ireland and interested audiences internationally.
• RTÉ services are impartial in accordance with statutory obligations. At its heart, RTÉ is a creative organisation
• [RTÉ 24P069 Staff Vouchers - Open Procedure Final.docx] ) is Ireland’s national public service media organisation. A leader in Irish media, RTÉ provides comprehensive, cost-effective, free-to-air multimedia services to the public in Ireland and interested audiences internationally.
• RTÉ services are impartial in accordance with statutory obligations. At its heart, RTÉ is a creative organisation, making and commissioning a broad range of high-quality programming and content to meet the needs of multiple audiences. A leader in national and international news, RTÉ typically airs at least 18 of the top 20 television programmes broadcast by any channel available in Ireland every year. RTÉ’s television services are RTÉ One, RTÉ One HD, RTÉ One+1, RTÉ2 HD, RTÉ2+1 and RTÉjr.
• RTÉ operates four primary stations (RTÉ Radio 1, RTÉ 2fm, RTÉ lyric fm and RTÉ Raidió na Gaeltachta), as well as digital radio stations and RTÉjr Radio, Ireland’s only radio station just for children. RTÉ also offers a broad range of digital services, including a comprehensive website (RTÉ.ie), and multiple genre-specific apps, including a bespoke RTÉjr app for younger audiences, as well as the popular RTÉ Player and RTÉ Radio Player. RTÉ Archives is a broadcast and stills archive that curates RTÉ’s audio-visual and print archive on behalf of the nation.
• As part of RTÉ, the RTÉ Concert Orchestra has since 1948 brought a wide range of global musical repertoire to new audiences and supported national and international artists by means of live, broadcast and recorded performances.
• Saorview, Ireland’s first free-to-air digital television service, is owned and managed by RTÉ. The following RTÉ services are available on Saorview: RTÉ One, RTÉ2 HD, RTÉ News Now, RTÉjr, RTÉ One+1 and RTÉ Aertel, as well
• [RTÉ 24P069 Staff Vouchers - Open Procedure Final.docx] first free-to-air digital television service, is owned and managed by RTÉ. The following RTÉ services are available on Saorview: RTÉ One, RTÉ2 HD, RTÉ News Now, RTÉjr, RTÉ One+1 and RTÉ Aertel, as well as all of RTÉ’s fm and digital radio services.
• RTÉ is seeking proposals for the supply of an end-to-end Purchase of physical Card Vouchers to its employees.
• RTÉ reserves the right to purchase similar services/products under other contracts.
• All Tenders, supporting documents and correspondence must be submitted in the English language. Where any original document which forms part of a Tender is not in English, Tenderers must provide an accurate English translation together with a copy of the original document. In the event of any discrepancy or difference between various languages, the version in English language shall prevail. Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

• RTÉ services are impartial in accordance with statutory obligations. At its heart, RTÉ is a creative organisation, making and commissioning a broad range of high-quality programming and content to meet the needs of multiple audiences. A leader in national and international news, RTÉ typically airs at least 18 of the top 20 television programmes broadcast by any channel available in Ireland every year. RTÉ’s television services are RTÉ One, RTÉ One HD, RTÉ One+1, RTÉ2 HD, RTÉ2+1 and RTÉjr.
• 2. RTÉ has established an evaluation panel using such resources and skills as it considers appropriate to assess and evaluate all Tenders. Scores will be arrived at using objective evidence and the professional judgment of the members of the evaluation panel, as appropriate.
• RTÉ processes personal data provided by you/the Tenderer in relation to the Tender to conduct the Tender process and/or perform the contract with you/the Tenderer and otherwise in order for RTÉ to perform its statutory functions and/or legal obligations which necessarily require that RTÉ engage with external service and/or product providers. RTÉ processes such personal data in accordance with its Privacy Policy. Information on Data Subject Rights is available in the RTÉ Data Subject Rights Guide.
• [RTÉ 24P069 Staff Vouchers - Open Procedure Final.docx] functions and/or legal obligations which necessarily require that RTÉ engage with external service and/or product providers. RTÉ processes such personal data in accordance with its Privacy Policy. Information on Data Subject Rights is available in the RTÉ Data Subject Rights Guide.

4. Eligibility & selection criteria

• Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; Minimum Insurance Requirements Tenderers must maintain the following minimum levels of insurance cover: Insurance Minimum Level of Cover Required Product Liability €6.5M Professional Liability €1M Pu; 5M Employer’s Liability €13M Please provide details of your insur
• Certifications — not specified for this tender
• Past experience — not specified for this tender
• Personnel — not specified for this tender
• Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
• — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Minimum Insurance Requirements Tenderers must maintain the following minimum levels of insurance cover: Insurance Minimum Level of Cover Required Product Liability €6.5M Professional Liability €1M Pu
• 5M Employer’s Liability €13M Please provide details of your insur
• 1 public liability insurance in the sum of €6.5 millionin respect of any claim arising out of
• 2 product liability insurance in the sum of €6.5 millionin respect of any claim arising out of
• 3 employer’s liability insurance in the sum of €13 millionin respect of any claim arising out of

5. Award criteria & scoring

6. Submission requirements

• Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
• CVs (page count, named roles) — not specified in extract.
• Pricing schedule (format/template) — expected at ITT stage.
• Case studies (number/value range) — client references/comparable project evidence was referenced.
• Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
• Mandatory site visit — not specified in extract.
• Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
• nders have been submitted, RTÉ will assess those Tenders in accordance with the minimum requirements (Section 5
• Declaration of Eligibility 2
• Details in relation to the “Specification” are set out in Schedule 1Appendix 1 to this ITT.
• This ITT has been prepared by RTÉ for the purpose of providing Tenderers with certain information to assist them in submitting Tenders, which will satisfy RTÉ’s requirements in respect of the Specification.
• 1. As notified in the contract notice published in Official Journal of the European Union or/and eTenders ref CFT 4832459 24P069 - RTÉ Card / Vouchers, this competition is being carried out in accordance with the
• 1. As notified in the contract notice published in Official Journal of the European Union or/and eTenders ref CFT 4832459 24P069 - RTÉ Card / Vouchers, this competition is being carried out in accordance with the open procedure. It is currently intended that the Tender Process will be conducted as set out in the table in Section 2.2 (Timetable).

7. Key dates & process

8. Contract terms that matter

Contract duration in the extract: 3 years. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

• VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
• Detailed descriptions of the minimum requirements are set out below
• TÉ Terms and Conditions Delay clause shall be no later than 6 months from the contract Effective Date
• RTÉ services are impartial in accordance with statutory obligations. At its heart, RTÉ is a creative organisation, making and commissioning a broad range of high-quality programming and content to meet the needs of multiple audiences. A leader in national and international news, RTÉ typically airs at least 18 of the top 20 television programmes broadcast by any channel available in Ireland every year. RTÉ’s television services are RTÉ One, RTÉ One HD, RTÉ One+1, RTÉ2 HD, RTÉ2+1 and RTÉjr.
• RTÉ operates four primary stations (RTÉ Radio 1, RTÉ 2fm, RTÉ lyric fm and RTÉ Raidió na Gaeltachta), as well as digital radio stations and RTÉjr Radio, Ireland’s only radio station just for children. RTÉ also offers a broad range of digital services, including a comprehensive website (RTÉ.ie), and multiple genre-specific apps, including a bespoke RTÉjr app for younger audiences, as well as the popular RTÉ Player and RTÉ Radio Player. RTÉ Archives is a broadcast and stills archive that curates RTÉ’s audio-visual and print archive on behalf of the nation.
• The issuing of voucher cards to employees each year is not guaranteed. The amount issued on the card will not be the same value for each employee. It is estimated there will be circa 1,900 employees receiving the cards in 2025. On the expiry of the initial one-year term RTÉ will have the option to extend (no guarantee) for a further year and then for a final year (again no guarantee).
• It is important that the vouchers can be used across a wide range of sectors to accommodate the diverse nature of the recipients. The manner in which the product can be used, method of payment, ability to check balances are elements which are important to have a full outline of for the purposes of evaluation.
• All Tenders, supporting documents and correspondence must be submitted in the English language. Where any original document which forms part of a Tender is not in English, Tenderers must provide an accurate English translation together with a copy of the original document. In the event of any discrepancy or difference between various languages, the version in English language shall prevail.

9. Risks, red flags & unusuals

• Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
• The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
• Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

• Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
• Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
• Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
• Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

• Source RFT/PQQ filenames: where a Product or
• 3 employer’s liability insurance in the sum of €13 millionin respect of any claim arising out of a single incident; and;
• 4 professional indemnity insurance in the sum of €1 million in respect of any claim arising out of a single incident; [where a profession

Minimum-level / mandatory phrases

• nders have been submitted, RTÉ will assess those Tenders in accordance with the minimum requirements (Section 5
• RTÉ requires a minimum of three (3) Business Days to respond to any Query
• Minimum Requirements
• Tenderers (the company or contracting body) must satisfy the following minimum requirements for this Tender
• Tenderers which fail to meet these minimum requirements will not have their Tenders assessed any further in this competition
• Detailed descriptions of the minimum requirements are set out below
• Tenderers must have achieved a minimum turnover level of €50,000 for each year that a Tenderer is trading where the Tenderer is only trading for less than 3 years or for each of the three (3) previous financial years for Tenderers trading for more
• Tenderers must maintain the following minimum levels of insurance cover:
• Insurance Minimum Level of Cover Required
• Please provide details of a minimum of three examples of the Tenderer’s experience in performing services similar in size, nature and complexity as those required by the Specification in the previous three years
• Details of the minimum requirements to be met by variant Tenders and any specific requirements for their presentation will be set out in the Specification
• Minimum Requirements
• Tender responses will be assessed to ensure they meet the minimum requirements set out in Section 5
• 1 (Minimum Requirements)
• eteness and compliance will then be assessed to ensure the Tenderer meets RTÉ’s minimum requirements set out in Section 5
• Only those Tenderers Tender which meet the minimum requirements shall be evaluated against the criteria set out at Section 7 (Evaluation Criteria) below and ranked based on the scores received
• RTÉ will evaluate and rank all Tenders meeting the minimum requirements based on the following evaluation criteria:
• Tenders meeting the minimum requirements based on the following evaluation criteria:
• de all the appropriate information to allow RTÉ evaluate their proposal for the Minimum Requirement in section 5 and the Evaluation Criteria in section 7
• we satisfy the Minimum Requirements (b)Financial and Economic Standing and (c)Minimum Insurance Requirementsdetailed within clause 5
• ovide proof, to RTÉ’s satisfaction, demonstrating that we satisfy both of these Minimum Requirements
• (c) The data importer agrees to provide the minimum amount of information permissible when responding to a request for disclosure, based on a reasonable interpretation of the request

Scale / volume phrases

• RTÉ approved invoices will be paid 30 days after invoice approval
• TÉ Terms and Conditions Delay clause shall be no later than 6 months from the contract Effective Date
• For convenience on 30 days’ written notice to the Data Processor

TENDER DOCUMENTS [RTÉ 24P069 Staff Vouchers - Open Procedure Final.docx, RTÉ 24P069 Staff Vouchers - Open Procedure Final.docx, RTE Standard General Purchasing Terms and Conditions Oct 2020.docx.

• eTenders CFT / notice reference: contract notice published in Official Journal of the European Union or/and.
• Clarification contact / portal: eTenders message portal (email not surfaced in extract).
• Key attachments to prioritise: APPENDIX 1 2](#_Toc355791279), APPENDIX 2 2](#_Toc355791281), APPENDIX 3 2](#_Toc355791283).