CORU HR management and operational services

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

The contract encompasses the provision of HR management and operational services for the Health and Social Care Professionals Council (CORU). The contractor will be responsible for delivering comprehensive HR consultancy services, which include but are not limited to:

• HR Manager Services: Providing a dedicated HR manager to oversee HR operations.
• Consultancy Services: Offering expert advice on HR policies, procedures, and best practices.
• Operational Support: Assisting with the implementation of HR strategies and initiatives.
• Staffing Solutions: Supplying temporary staff as required, ensuring compliance with relevant employment laws.
• Training and Development: Facilitating training programs for staff to enhance skills and compliance with regulatory requirements.
• Performance Management: Developing and managing performance appraisal systems to ensure staff effectiveness.
• Compliance: Ensuring adherence to GDPR and data protection regulations in all HR processes.

The contractor must demonstrate capability in managing these services effectively, including the establishment of quality control measures and operational plans. The expected volume of work includes managing a fluctuating number of temporary staff, with a focus on maintaining high standards of service delivery.

3. Background & buyer context

This procurement is initiated to enhance CORU's HR capabilities in line with its strategic objectives. The need for these services arises from the increasing complexity of HR management within the health and social care sectors, necessitating expert consultancy and operational support. The initiative aligns with government policies aimed at improving workforce management in public health services. CORU has previously engaged in similar contracts, and the incumbent provider's performance has influenced the decision to seek new tenders.

4. Eligibility & selection criteria

Bidders must meet the following eligibility and selection criteria:

• Turnover requirement: Not specified for this tender.
• Insurance:
• Employer’s Liability: €13,000,000
• Public Liability: €2,600,000
• Product Liability: €1,000,000
• Professional Indemnity: €500,000
• Certifications: Not specified for this tender.
• Past experience: Bidders must provide evidence of three comparable contracts delivered within the last five years.
• Personnel: Not specified for this tender.
• Geographic / facility constraints: Not specified for this tender.

5. Award criteria & scoring

Bids will be evaluated based on the following criteria:

The evaluation will follow a Most Economically Advantageous Tender (MEAT) approach.

6. Submission requirements

Bidders must submit the following documents:

• Method statement / response document: Must follow the template provided, with a maximum of 20 pages.
• CVs: For key personnel, limited to 2 pages each.
• Pricing schedule: Must use the provided template.
• Case studies: Three case studies of similar contracts, with values ranging from €50,000 to €100,000.
• Declarations: Including ESPD, Bona Fides, Tax clearance, and Conflict of Interest declarations.
• Mandatory site visit: Not specified.
• Submission portal: All documents must be submitted via eTenders in PDF format.

7. Key dates & process

8. Contract terms that matter

The contract will have a term of 24 months with the possibility of two 12-month extensions. Payment terms will be outlined in the Services Contract, with invoices to be submitted monthly. Key performance indicators (KPIs) will be established to monitor service delivery, and penalties may apply for non-compliance. The successful bidder must also ensure compliance with all applicable laws and regulations throughout the contract duration.

9. Risks, red flags & unusuals

Potential risks include:

• Turnover threshold: The absence of a specified turnover requirement may raise concerns about the financial stability of bidders.
• Limited geographic constraints: The lack of specified geographic constraints may open the competition to a wider range of bidders, but could also lead to challenges in service delivery consistency.
• Insurance requirements: High insurance limits may exclude smaller firms from bidding, potentially limiting competition.
• Performance penalties: The contract includes provisions for penalties related to service delivery failures, which could impact financial viability for bidders.

10. SME fit assessment

This tender is accessible to small and medium enterprises (SMEs) with relevant HR consultancy experience. Bidders should have a strong understanding of HR management within the public sector. Consortiums or subcontracting arrangements are permitted, allowing smaller firms to collaborate with larger entities. Bid preparation is estimated to require approximately 10-15 days of effort. The presence of an incumbent provider may influence the competitive landscape, but the contract is open to new entrants with the requisite capabilities.

11. Where to dig deeper

• Source RFT filename: 20241003 RFT CORU HR Services V0.1.docx
• eTenders CFT ID: Not specified
• Contact email: Not specified; queries must be directed via the eTenders messaging facility.
• Important attachments:
• Appendix 1: Requirements and Specifications
• Appendix 2: Pricing Schedule
• Appendix 3: Tenderer’s Statement