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IT Managed Services for existing EPBD / BER Application Systems

Deadline

30 Sep

IT managed services for EPBD/BER application systems for the Sustainable Energy Authority of Ireland

SME fit: Medium Bid effort: Medium 📍 Dublin

IT managed services for EPBD/BER application systems for the Sustainable Energy Authority of Ireland

Bidder profile

Ideal for firms experienced in IT managed services with a strong compliance background in public procurement.

Risks & flags

  • Information asymmetry
  • Compliance risks
  • Timeline compression

Briefing

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

Field Detail
Buyer Sustainable Energy Authority of Ireland
Title IT Managed Services for existing EPBD / BER Application Systems
CPV / category services / IT & Software
Estimated value €not disclosed (eTenders placeholder)
Per-year (if multi-year) not stated
Procedure type not stated
Lots not stated
Location not stated
Contract length not stated
Submission deadline 2024-09-30T11:00:00+00:00
Go-live / start not stated

2. Scope of Work

This procurement covered the supply scope described in the tender pack for IT Managed Services for existing EPBD / BER Application Systems. The contract shape pointed to operational delivery against buyer demand, documented ordering, and conformance with specification, quality, and administrative requirements set out in the RFT documents. The package indicated a formal competition route with standard Irish public-procurement controls around qualification, response formatting, and deadline compliance.

  • Contract title and category indicate supply activity for IT & Software under buyer workflows in Sustainable Energy Authority of Ireland.
  • Submission package must align with the RFT structure published through the buyer's procurement channel.
  • Day-to-day obligations include order fulfilment, documentation, and conformance with specification, quality, and administrative requirements.
  • Technical and commercial responses must map directly to mandatory requirements and the pricing schedule format in the tender pack.
  • Evidence trail must be maintained for declarations, eligibility proofs, and any product or service specifications named in attachments.
  • Numerical obligations surfaced in the verified extract: 023* Turnover € €2,000,000 €2,000,000 €2,000,000 Please insert annual turnover Type of Insurance Indemnity Limit Employer’s Liability €13,000,000 limit for any one claim or series of claims arising out of a single occurrence, per insurance year Public Liability €6,500,000 limit for any one claim or series of cla; ims arising out of a single occurrence, per insurance year Product Liability €6,500,000 limit for any one claim or series of cla; Professional Indemnity €2 claims arising out of a single occurrence, per insurance year Product Liability €6,500,000 limit for any one claim or series of cla

The source material indicated that bidders had to ground claims in tender forms and supporting evidence, rather than generic company profiles. Where the verified extract provided numerical conditions, those figures were treated as the binding baseline for suitability. Where the extract did not provide a number, the requirement remained not specified at briefing stage and required direct review of the underlying attachment before pricing sign-off.

3. Background & buyer context

The buyer ran this competition to secure a structured procurement route for the stated category and keep continuity of supply under public-sector purchasing controls. The tender format suggested a compliance-led process with a defined close date and a document trail through the procurement portal. The context indicated a need for contract certainty, auditable supplier selection, and predictable service or goods availability during the contract term. No explicit incumbent detail was surfaced in the verified extract provided to this worker, so incumbent advantage had to be assessed from full attachment review and clarification responses.

4. Eligibility & selection criteria

  • Turnover requirement — Turnover € €2,000,000 €2,000,000 €2,000,000 Please insert annual turnover Type of Insurance Indemnity Limit Employer’s Liability €13,000,000 limit for any one claim or series of claims arising out of a single occurrence, per insurance year Public Liability €6,500,000
  • Insurance
  • Public Liability — €6,500,000
  • Employer's Liability — €13,000,000
  • Product Liability — €6,500,000
  • Professional Indemnity — €2
  • Cyber — €5,000,000
  • Certifications — not specified for this tender
  • Past experience — not specified for this tender
  • Personnel — not specified for this tender
  • Geographic / facility constraints — not specified for this tender

Binding numerical extract used for this section: 023* Turnover € €2,000,000 €2,000,000 €2,000,000 Please insert annual turnover Type of Insurance Indemnity Limit Employer’s Liability €13,000,000 limit for any one claim or series of claims arising out of a single occurrence, per insurance year Public Liability €6,500,000 limit for any one claim or series of cla; ims arising out of a single occurrence, per insurance year Product Liability €6,500,000 limit for any one claim or series of cla; Professional Indemnity €2 claims arising out of a single occurrence, per insurance year Product Liability €6,500,000 limit for any one claim or series of cla

5. Award criteria & scoring

The award model followed MEAT-style evaluation where published criteria and weights governed scoring after qualification. The exact weighting structure required confirmation from the pricing and quality schedules if not explicit in the extract below.

Criterion Weight (%) Sub-criteria Minimum threshold
Price not stated not stated not stated
Quality / Technical merit not stated not stated not stated

Price/quality split: not stated.

6. Submission requirements

  • Method statement / response document — complete the buyer template and answer each requirement in the order requested; page limits not stated in the extract.
  • CVs — provide role-based CVs where requested; page count not stated.
  • Pricing schedule — submit the issued pricing schedule in its required format; alternative layouts were not stated as acceptable.
  • Case studies — number and value bands not stated in the extract.
  • Declarations — include ESPD or equivalent declarations, tax and legal standing confirmations, and conflict disclosures where requested by the pack.
  • Mandatory site visit — not stated in the extract.
  • Submission portal — submit via eTenders or the named portal before the stated deadline; late submissions are typically non-compliant.

7. Key dates & process

Milestone Date / timing
RFT issued not stated
Clarification deadline not stated
Mandatory site visit not stated
Tender deadline (date + time) 2024-09-30T11:00:00+00:00
Expected award not stated
Contract start not stated
Go-live / mobilisation not stated

8. Contract terms that matter

The contract term and extension mechanics were not fully stated in the extracted metadata, so bidders had to read the form of contract and schedules for binding duration language. Payment timing, service levels, and remedies for non-performance were also attachment-driven in this pack. IP, subcontracting permission, and any security instruments such as bonds or guarantees were not explicit in the verified extract supplied here. The practical implication was that commercial risk sat in the contract appendices, and bid/no-bid confidence depended on reviewing those clauses before final pricing.

9. Risks, red flags & unusuals

The main risk in this competition was information asymmetry between headline metadata and full contractual detail. Numerical gates for insurance appeared in the verified extract, but other qualification thresholds were not explicitly surfaced, so an under-scoped response could fail on compliance before scoring. Another risk was timeline compression if clarification timing and mobilisation expectations were tighter in the attachments than in the metadata view. No specific unusual legal mechanism was confirmed in the extract provided to this worker; the red-flag check therefore depended on line-by-line attachment review.

10. SME fit assessment

This tender looked most accessible to firms that already operated in the stated category and could evidence public-procurement compliance at submission stage. A credible bidder profile was a supplier with documented quality controls, tender-writing capacity, and insurance levels aligned to the verified figures where listed. Consortium or named subcontracting arrangements were not specified in the extract and needed confirmation in the RFT rules. Bid-preparation effort was typically several working days for data gathering, drafting, pricing, and internal approvals, with additional time if technical attachments were extensive. Pwin signals from this extract alone were neutral because incumbent status and prior winners were not explicitly surfaced.

11. Where to dig deeper

  • Source RFT file(s): RFT EPBD Existing System Architecture 28082024.pdf
  • eTenders CFT ID: not stated
  • Clarification contact / portal: eTenders clarification portal
  • Priority attachments: RFT EPBD Existing System Architecture 28082024.pdf

This tender has been awarded

Can you bid?

Required certifications

  • ISO27001
  • ISO20000

Minimum turnover

€2,000,000

Public liability insurance

€6,500,000

Scoring

Most Economically Advantageous Tender

Understanding of requirements

20%

Proposed methodology and approach

30%

Organisational capacity and team expertise

30%

Cost of service

20%

Lots (1)

Lot 1: IT Managed Services for EPBD/BER Systems

Provision of software support, maintenance, and development services for SEAI's EPBD/BER systems.

Documents (6)

PDF

RFT EPBD Existing System Architecture 28082024.pdf

579.2 KB · RFT / Invitation to Tender

PDF

Annex 1 EPBD BAU_Managed Services Contract DRAFT.pdf

945.3 KB · Contract / Agreement / Terms

DOCX

Annex 2 TRD EPBD BAU_Managed Services - Tender Response Document.docx

129.5 KB · Tender Response Template

DOCX

ESPD Template (1).docx

72.4 KB · ESPD (European Single Procurement Document)

PDF

Technical Annex 1 - Requirement for EPBD Application Software Support, Maintenance and Development Services Overview.pdf

255.5 KB · Appendix / Annex

PDF

Technical Annex 2 - EPBD IT Systems Overview.pdf

525.3 KB · Appendix / Annex

Original notice text

This tender seeks IT managed services for existing EPBD/BER application systems, focusing on operational delivery, compliance with specifications, and quality requirements.

AI analysis updated 4 months ago

Bid ↗
Details

Deadline

30 Sep

View on eTenders ↗

Location

SEAI's private cloud and Microsoft Azure environments, with some systems hosted in Revenue's data centre, Dublin.

Procedure

Open

Clarification

17 Sep 2024

eTenders ID

4212597

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