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Awarded IT & Software Services SME Suitable Open

Electronic Recruitment software subscription, support and related services

Value

€500k

Deadline

18 Sep

Provision of electronic recruitment software and support services for The Courts Service

📍 Ireland

Provision of electronic recruitment software and support services for The Courts Service

Risks & flags

  • Turnover threshold
  • Two-step qualification process
  • Compliance evidence requirement

Briefing

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

Field Detail
Buyer The Courts Service
Title Electronic Recruitment software subscription, support and related services
CPV / category services
Estimated value 500000.00
Per-year (if multi-year) not stated
Procedure type not stated
Lots not stated
Location Ireland
Contract length 12 Months
Submission deadline 2024-09-18T14:00:00+00:00
Go-live / start not stated

2. Scope of Work

The Courts Service ran this procurement for “Electronic Recruitment software subscription, support and related services” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

  • Title: Electronic Recruitment software subscription, support and related services
  • e successful Tenderer shall be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €13,000,000 Public Liability €6,500,000 Product Liability €6,500,000 Professional Indemnity €5,000,000 Cyber Liability €5,000,000 2
  • Insurance Type Courts Service Requirement Levels held by Tenderer Employer’s Liability €13,000,000 € Public Liability €6,500,000 € Product Liability €6,500,000 € Professional Indemnity €5,000,000 € Cyber Liability €5,000,000 € Name of Insurer Plea
  • Demonstrate a turnover exceeding €500,000 in relation to similar services
  • Demonstrate a turnover exceeding €500,000 relation to similar Services in the previous three years
  • [CFT eRecruitment 2024.pdf] Tenderers”) for the provision of the services
  • as described in Appendix 1 to this CFT (the “Services”).
  • In summary, the Services comprise the provision Electronic Recruitment software subscription,
  • Agreement. An initial Contract for the provision of Support and Related Services will be
  • The Contracting Authority estimates that the expenditure on the Services to be covered by the
  • Note, the appointment of the successful Tenderer to the Contract (the “Service Provider”) does
  • not constitute a commitment or guarantee from the Courts Service to purchase any services Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

  • Contracting Authority policy seeks to encourage participation on a fair and equal basis by
  • successful tenderer will be asked to provide a copy of any policy or other document which

4. Eligibility & selection criteria

  • Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
  • Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; e successful Tenderer shall be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €13,000,000 Public Liability €6,500,000 Product Liability €6,500,000 Professional Indemnity €5,000,000 Cyber Liability €5,000,000 2; Insurance Type Courts Service Requirement Levels held by Tenderer Employer’s Liability €13,000,000 € Public Liability €6,500,000 € Product Liability €6,500,000 € Professional Indemnity €5,000,000 € Cyber Liability €5,000,000 € Name of Insurer Plea
  • Certifications — not specified for this tender
  • Past experience — not specified for this tender
  • Personnel — not specified for this tender
  • Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
  • — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
  • e successful Tenderer shall be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €13,000,000 Public Liability €6,500,000 Product Liability €6,500,000 Professional Indemnity €5,000,000 Cyber Liability €5,000,000 2
  • Insurance Type Courts Service Requirement Levels held by Tenderer Employer’s Liability €13,000,000 € Public Liability €6,500,000 € Product Liability €6,500,000 € Professional Indemnity €5,000,000 € Cyber Liability €5,000,000 € Name of Insurer Plea

5. Award criteria & scoring

Criterion Weight (%) Sub-criteria Pass/fail threshold
Quality not stated Methodology / implementation detail not stated in extract not stated
Price not stated Pricing basis not stated in extract not stated
The documents indicated a staged process (qualification, then tender). Any explicit MEAT split is captured above where a numeric line was visible; otherwise it remained not specified in the provided text extract.

6. Submission requirements

  • Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
  • CVs (page count, named roles) — not specified in extract.
  • Pricing schedule (format/template) — expected at ITT stage.
  • Case studies (number/value range) — client references/comparable project evidence was referenced.
  • Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
  • Mandatory site visit — not specified in extract.
  • Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
  • [CFT eRecruitment 2024.pdf] Tenderers”) for the provision of the services
  • as described in Appendix 1 to this CFT (the “Services”).
  • [CFT eRecruitment 2024.pdf] not constitute a commitment or guarantee from the Courts Service to purchase any services
  • [CFT eRecruitment 2024.pdf] Data Controller has the meaning
  • supplier of the etenders.gov.ie website, for the purposes of the participation of the
  • [CFT eRecruitment 2024.pdf] 2022/1031, the obligations

7. Key dates & process

Milestone Date
RFT issued not specified
Clarification deadline not specified
Mandatory site visit not specified
Tender deadline (date + time) 2024-09-18T14:00:00+00:00
Expected award not specified
Contract start not specified
Go-live / mobilisation not stated
Date surfaced in documents 2024-09-18T14:00:00+00:00
Date surfaced in documents 12 March 2001
Date surfaced in documents 31 July 2014
Date surfaced in documents September 2024

8. Contract terms that matter

Contract duration in the extract: 12 Months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

  • Title: Electronic Recruitment software subscription, support and related services
  • VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
  • e successful Tenderer shall be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €13,000,000 Public Liability €6,500,000 Product Liability €6,500,000 Professional Indemnity €5,000,000 Cyber Liability €5,000,000 2
  • NOW IT IS HEREBY AGREED in consideration of the sum of €2.00 (the receipt of which is hereby
  • of remedy) within 30 days after receipt of a request in writing f
  • For the Term and for a period of 12 months thereafter (and save in respect of publ
  • In summary, the Services comprise the provision Electronic Recruitment software subscription,
  • (3) years with provision of three (3) extensions of one (1) year each.

9. Risks, red flags & unusuals

  • Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
  • The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
  • Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

  • Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
  • Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
  • Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
  • Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

  • Source RFT/PQQ filenames: CFT eRecruitment 2024.pdf, Appendix 1 to this CFT (the “Services”)., Appendix.
  • eTenders CFT / notice reference: not specified in extract.
  • Clarification contact / portal: eTenders message portal (email not surfaced in extract).
  • Key attachments to prioritise: Appendix 3. Tenderers may not amend the Framework Agreement or the Services, Appendix 3, printed on, Schedule at Appendix 2 to this CFT..

This tender has been awarded

Can you bid?

Minimum turnover

€500,000

Public liability insurance

€6,500,000

Professional indemnity insurance

€5,000,000

Scoring

Most Economically Advantageous Tender

Functionality of Proposed Solution

55%

Price

45%

Lots (1)

Lot 1: Electronic Recruitment Software Subscription and Support

Provision of a web-based recruitment software solution with support and related services.

Documents (4)

PDF

CFT eRecruitment 2024.pdf

1.5 MB · RFT / Invitation to Tender

XLSX

Attachment 2 - eRecruitment – Pricing Schedule amended.xlsx

46.0 KB · Pricing / BOQ / Schedule of Rates

DOCX

1_Attachment 1 - eRecruitment Tender Response Document.docx

1.2 MB · Tender Response Template

PDF

espdRequest-3979345.pdf

71.0 KB · ESPD (European Single Procurement Document)

Original notice text

The Courts Service seeks a provider for electronic recruitment software subscription, support, and related services, requiring implementation and ongoing service execution over a 12-month contract.

AI analysis updated 4 months ago

Bid ↗
Details

Value

€500k

Deadline

18 Sep

View on eTenders ↗

Location

Courts Service of Ireland offices

Procedure

Open

Clarification

04 Sep 2024

eTenders ID

3979345

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