Graphic Design and Print Management Services
Value
€180k
Deadline
10 Sep
10 Sep 2024
Value
€180k
Deadline
10 Sep
Graphic design and print management services for the Financial Services and Pensions Ombudsman
Graphic design and print management services for the Financial Services and Pensions Ombudsman
Bidder profile
Mid-sized to large firms with experience in public sector tenders and graphic design services.
Risks & flags
- Turnover threshold may limit bidders
- Two-step qualification process increases compliance burden
Briefing
AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.
1. At a glance
| Field | Detail |
|---|---|
| Buyer | Financial Services and Pensions Ombudsman_548 |
| Title | Graphic Design and Print Management Services |
| CPV / category | services |
| Estimated value | 180000.00 |
| Per-year (if multi-year) | not stated |
| Procedure type | not stated |
| Lots | not stated |
| Location | Ireland |
| Contract length | 12 months |
| Submission deadline | 2024-09-10T11:00:00+00:00 |
| Go-live / start | not stated |
2. Scope of Work
Financial Services and Pensions Ombudsman_548 ran this procurement for “Graphic Design and Print Management Services” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:
- Title: Graphic Design and Print Management Services
- Buyer: Financial Services and Pensions Ombudsman_548
- [RFT Graphic Design Services.pdf] Page 1
- Scope of Contract: Graphic Design and Print Management Services
- will be dealt with/met and their approach to the proposed delivery of the services. A mere
- [RFT Graphic Design Services.pdf] ers ....................................... 20
- The Financial Services and Pensions Ombudsman (FSPO) was established by the Financial
- Services and Pensions Ombudsman Act 2017 and opened for business on 1 January 2018.
- Services Ombudsman’s Bureau and the Office of the Pensions Ombudsman. The governing
- The FSPO is funded by levies from financial service providers and an Exchequer grant.
- beneficiaries of pension schemes, about the conduct of regulated financial service providers
- adjudication. While the Financial Services and Pensions Ombudsman is an independent Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.
3. Background & buyer context
The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.
- The FSPO is funded by levies from financial service providers and an Exchequer grant.
- It is the policy of the Contracting Authority to promote participation by Small and Medium
- insufficient detail is provided, and/or the response has fundamental flaws or
4. Eligibility & selection criteria
- Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
- Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; 2 Insurances Pass / Fail Please confirm Yes/No I confirm that we have the following insurances in place: Public Liability - €6.5m Employers Liability - €13 milli; Insurance Confirmation of the following insurances being in place: Employers Liability - €13million Public Liability - €6.5million 4
- Certifications — not specified for this tender
- Past experience — not specified for this tender
- Personnel — not specified for this tender
- Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
- — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
- 2 Insurances Pass / Fail Please confirm Yes/No I confirm that we have the following insurances in place: Public Liability - €6.5m Employers Liability - €13 milli
- Turnover Confirmation that the tenderer/all parties associated with the tenderer have generated a minimum annual turnover of €100,000 for each of the three immediately prece
- Insurance Confirmation of the following insurances being in place: Employers Liability - €13million Public Liability - €6.5million 4
5. Award criteria & scoring
| Criterion | Weight (%) | Sub-criteria | Pass/fail threshold |
|---|---|---|---|
| Quality | not stated | Methodology / implementation detail not stated in extract | not stated |
| Price | not stated | Pricing basis not stated in extract | not stated |
| The documents indicated a staged process (qualification, then tender). Any explicit MEAT split is captured above where a numeric line was visible; otherwise it remained not specified in the provided text extract. |
6. Submission requirements
- Method statement / response document (template/page limits) — not specified in extract.
- CVs (page count, named roles) — not specified in extract.
- Pricing schedule (format/template) — expected at ITT stage.
- Case studies (number/value range) — client references/comparable project evidence was referenced.
- Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
- Mandatory site visit — not specified in extract.
- Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
- [RFT Graphic Design Services.pdf] Page 1
- Tender Postbox facility on www.etenders.gov.ie
- Portal www.etenders.gov.ie. Registration is free of charge and there is no charge for
- Tenderers must address each of the issues and requirements in this part of the RFT and submit
- [RFT Graphic Design Services.pdf] ers ....................................... 20
- [RFT Graphic Design Services.pdf] of the Contracting Authority to promote participation by Small and Medium
7. Key dates & process
| Milestone | Date |
|---|---|
| RFT issued | not specified |
| Clarification deadline | not specified |
| Mandatory site visit | not specified |
| Tender deadline (date + time) | 2024-09-10T11:00:00+00:00 |
| Expected award | not specified |
| Contract start | not specified |
| Go-live / mobilisation | not stated |
| Date surfaced in documents | 2024-09-10T11:00:00+00:00 |
| Date surfaced in documents | 1 January 2018 |
| Date surfaced in documents | 06 August 2024 |
| Date surfaced in documents | 27 August 2024 |
8. Contract terms that matter
Contract duration in the extract: 12 months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.
- VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
- the term and any possible extensions is estimated to be €180,000 excluding VAT
- The number and duration of extensions will be a
- maximum of two (2) x 12 months extensions
- a detailed description in each case which demonstrates how these issues and requirements
- 1.2 Small and Medium Enterprise Participation................................................... 4
- legislation also provides for additional powers and increased maximum compensation limits.
- 1.2 Small and Medium Enterprise Participation
9. Risks, red flags & unusuals
- Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
- The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
- Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.
10. SME fit assessment
This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.
- Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
- Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
- Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
- Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.
11. Where to dig deeper
- Source RFT/PQQ filenames: RFT Graphic Design Services.pdf, RFT Graphic Design Services.pdf] Page 1, RFT and submit.
- eTenders CFT / notice reference: not specified in extract.
- Clarification contact / portal: eTenders message portal (email not surfaced in extract).
- Key attachments to prioritise: RFT Graphic Design Services.pdf] ers ....................................... 20, RFT Graphic Design Services.pdf] of the Contracting Authority to promote participat, RFT Graphic Design Services.pdf] of formats and to manage certain print requirement.
This tender has been awarded
- Southern Marketing Design and Media · 24 Apr 2025
- Southern Marketing Design and Media · 23 Oct 2024
Can you bid?
Minimum turnover
€100,000
Public liability insurance
€6,500,000
Scoring
Most Economically Advantageous Tender
Service Delivery Methodology
Demonstrated Experience
Technical Merit of Proposed Resources
Environmentally Sustainable and/or Social Considerations
Ultimate Cost
Lots (1)
Provision of creative graphic design and print management services for the FSPO.
Documents (3)
RFT Graphic Design Services.pdf
492.7 KB · RFT / Invitation to Tender
TRD Award Criteria - Graphic Design Services - Amended.docx
74.8 KB · Tender Response Template
TRD Selection Criteria - Graphic Design Services.docx
84.7 KB · Tender Response Template
Original notice text
Provision of graphic design and print management services for the Financial Services and Pensions Ombudsman, focusing on operational contract execution and compliance reporting.
AI analysis updated 4 months ago
Value
€180k
Deadline
10 Sep
Location
Services to be provided across Ireland.
Procedure
Open
Clarification
27 Aug 2024
eTenders ID
4088483
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