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Closed Building Services & Maintenance Services SME Suitable Open

Provision of Managed Services for the Current MyNMBI system and Technical Oversight and Related Services for the Next Generation of MyNMBI

Value

€800k

Deadline

23 Aug

Managed services and technical oversight for MyNMBI system over 12 months

SME fit: High Bid effort: Medium 📍 Ireland

Managed services and technical oversight for MyNMBI system over 12 months

Bidder profile

Mid-sized to large firms with public sector experience and formal quality assurance processes.

Risks & flags

  • qualification gate
  • two-step process
  • technical ambiguity

Briefing

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

Field Detail
Buyer Bord Altranais agus Cnáimhseachais na hÉireann Nursing and Midwifery Board of Ireland
Title Provision of Managed Services for the Current MyNMBI system and Technical Oversight and Related Services for the Next Generation of MyNMBI
CPV / category services
Estimated value 800000.00
Per-year (if multi-year) not stated
Procedure type not stated
Lots not stated
Location Ireland
Contract length 12 months
Submission deadline 2024-08-23T14:00:00+00:00
Go-live / start not stated

2. Scope of Work

Bord Altranais agus Cnáimhseachais na hÉireann Nursing and Midwifery Board of Ireland ran this procurement for “Provision of Managed Services for the Current MyNMBI system and Technical Oversight and Related Services for the Next Generation of MyNMBI” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

  • Title: Provision of Managed Services for the Current MyNMBI system and Technical Oversight and Related Services for the Next Generation of MyNMBI
  • Sector: Building Services & Maintenance
  • Provision of licensing for the current MyNMBI system, there is fixed value of €150,000 ringfenced for the duration of the initial contract, this amount is included in
  • Minimum requirement to remain eligible in the competition: Applicants should provide information on the measures in place to ensure the delivery of a quality service, for example, by way of an externally certified syste
  • contract under this framework agreement if the framework member cannot, for whatever reason, deliver the required services to the satisfaction of
  • y contract under this framework agreement, the Framework Member cannot, for whatever reason, deliver the required services to the satisfaction of
  • Discovery for current MyNMBI system 4 weeks 4 weeks
  • Operation of current MyNMBI system 10 months 10 months
  • [20240911 Invitation to Tender Single-Party _Support 2024 Final.docx] REQUEST FOR TENDER
  • [20240911 Invitation to Tender Single-Party _Support 2024 Final.docx] Government Procurement Opportunities Portal www.etenders.gov.ie. Registration is free of charge and there is no charge for documents. Please note that the Contracting Authority accepts no responsibility for information relayed (or not relayed) via third parties.
  • [20240911 Invitation to Tender Single-Party _Support 2024 Final.docx] , for a specified duration, individual contracts may or may not be awarded.
  • The operation and maintenance of the current MyNMBI system (i.e. the MyNMBI launched in September 2020), including, service desk and general support; including the provision and management of associated licensing. Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

  • It is the policy of the Contracting Authority to promote participation by Small and Medium Enterprises (SMEs) on a fair and equal basis.
  • Programme/Project Management Services for the development of the Nextgen system.

4. Eligibility & selection criteria

  • Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
  • Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; Insurance Type Required Level Employer Liability €13 million Public Liability €6.5 million Product Liability €6; 5 million Professional Indemnity €1 million Cyber Insurance the firm(s) bei
  • Certifications — not specified for this tender
  • Past experience — not specified for this tender
  • Personnel — not specified for this tender
  • Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
  • — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
  • Insurance Type Required Level Employer Liability €13 million Public Liability €6.5 million Product Liability €6
  • 5 million Professional Indemnity €1 million Cyber Insurance the firm(s) bei
  • 5 million Professional Indemnity €1 million Cyber Insurance €1 million A5 – Self Declaration for Financia

5. Award criteria & scoring

Criterion Weight (%) Sub-criteria Pass/fail threshold
Please note that the screen may say OFFLINE, this is a technical feature of eten 100% not stated not stated
The documents indicated a staged process (qualification, then tender). Any explicit MEAT split is captured above where a numeric line was visible; otherwise it remained not specified in the provided text extract.

6. Submission requirements

  • Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
  • CVs (page count, named roles) — not specified in extract.
  • Pricing schedule (format/template) — expected at ITT stage.
  • Case studies (number/value range) — client references/comparable project evidence was referenced.
  • Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
  • Mandatory site visit — not specified in extract.
  • Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
  • 5 million Professional Indemnity €1 million Cyber Insurance €1 million A5 – Self Declaration for Financia
  • Total Fee Proposed as per Cost Schedule in Appendix 2 €0.00
  • Please note that information relating to this Request for Tender, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal www.etenders.gov.ie. Registration is free of charge and there is no charge for documents. Please note that the Contracting Authority accepts no responsibility for information relayed (or not relayed) via third parties.
  • [20240911 Invitation to Tender Single-Party _Support 2024 Final.docx] Government Procurement Opportunities Portal www.etenders.gov.ie. Registration is free of charge and there is no charge for documents. Please note that the Contracting Authority accepts no responsibility for information relayed (or not relayed) via third parties.
  • The successful tenderer will act in the interests of NMBI and will be independent of the Vendor delivering the MyNMBI NextGen solution (which is the subject of a separate public procurement process). A fixed cost is required linked to nominated key personnel as described in Appendix 2.
  • Tenderers are required to review the Contracting Authority’s draft Framework Terms and Conditions as appended at the relevant Appendix and indicate their acceptance thereof as part of their tender submission. Any reservation with regard to these terms should be submitted as part of the tender submission.

7. Key dates & process

Milestone Date
RFT issued not specified
Clarification deadline not specified
Mandatory site visit not specified
Tender deadline (date + time) 2024-08-23T14:00:00+00:00
Expected award not specified
Contract start not specified
Go-live / mobilisation not stated
Date surfaced in documents 2024-08-23T14:00:00+00:00
Date surfaced in documents September 2020
Date surfaced in documents August 2025
Date surfaced in documents December 2024

8. Contract terms that matter

Contract duration in the extract: 12 months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

  • VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
  • [insert number]calendar days either Party may terminate at 14 days notice
  • breach(es) (if the breach(es) are capable of remedy) within 30 days after receipt of a request in writing f
  • For the Term and for a period of 12 months thereafter (and save in respect of publ
  • Please upload your response as a ZIP FILE to protect the integrity of the file names
  • Small and Medium Enterprise participation
  • It is the policy of the Contracting Authority to promote participation by Small and Medium Enterprises (SMEs) on a fair and equal basis.
  • The Contracting Authority proposes to engage in a competitive process for the establishment of a framework agreement. A framework agreement constitutes a means of establishing overall terms and conditions in accordance with which, for a specified duration, individual contracts may or may not be awarded.

9. Risks, red flags & unusuals

  • Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
  • The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
  • Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

  • Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
  • Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
  • Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
  • Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

  • Source RFT/PQQ filenames: 20240911 Invitation to Tender Single-Party _Support 2024 Final.docx, Appendix 4 - Framework Agreement - Services Contract.docx, Schedule in Appendix 2 €0.00 .
  • eTenders CFT / notice reference: not specified in extract.
  • Clarification contact / portal: [email protected].
  • Key attachments to prioritise: Appendix 2., PQQ was published) as due to internal governance procedures the initial contract wi, Appendix and indicate their acceptance thereof as part of their tender submission. Any r.

Can you bid?

Required certifications

  • ISO 9001
  • Safe-T-Cert

Public liability insurance

€6,500,000

Professional indemnity insurance

€1,000,000

Scoring

Most Economically Advantageous Tender

Lots (1)

Lot 1

Documents (3)

DOCX

20240911 Invitation to Tender Single-Party _Support 2024 Final.docx

108.1 KB · RFT / Invitation to Tender

DOCX

Appendix 4 - Framework Agreement - Services Contract.docx

80.8 KB · Contract / Agreement / Terms

DOCX

PQQ for Support _Final.docx

148.2 KB · Form / Declaration / Certificate

Original notice text

Provision of managed services for the current MyNMBI system, including technical oversight and related services for the next generation of MyNMBI, with a focus on quality service delivery.

AI analysis updated 4 months ago

Bid ↗
Details

Value

€800k

Deadline

23 Aug

View on eTenders ↗

Location

Services to be provided across Ireland.

Procedure

Open

Clarification

05 Aug 2024

eTenders ID

3951061

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