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Awarded Facilities Management & Cleaning Services SME Suitable Open

Cleaning Services for HSE Health Facilities in Galway City

Value

€10.0m

Deadline

24 Jun

Tender for cleaning services at HSE health facilities in Galway City

SME fit: Medium Bid effort: Medium 📍 Galway

Tender for cleaning services at HSE health facilities in Galway City

Bidder profile

Firms with experience in public sector cleaning contracts and operational compliance in health facilities.

Risks & flags

  • Long contract duration
  • Ambiguity in eligibility criteria
  • Complex compliance requirements

Briefing

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

Field Detail
Buyer Health Service Executive (HSE)
Title Cleaning Services for HSE Health Facilities in Galway City
CPV / category services
Estimated value 10000000.00
Per-year (if multi-year) not stated
Procedure type not stated
Lots not stated
Location Ireland
Contract length 70 years
Submission deadline 2024-06-24T11:00:00+00:00
Go-live / start not stated

2. Scope of Work

Health Service Executive (HSE) ran this procurement for “Cleaning Services for HSE Health Facilities in Galway City” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

  • Title: Cleaning Services for HSE Health Facilities in Galway City
  • Buyer: Health Service Executive (HSE)
  • order to meet the needs of the service.
  • maintained, serviced as required and
  • The service is provided in accordance
  • Service causes minimal disruption to
  • Telephones, computers, keyboards, keypads, intercom systems, fax
  • Rectification Period for Cleaning Service
  • Hygiene tasks on a pre-planned maintenance
  • Nurse Manager/ Housekeeping Services Manager, Cleaning Contract Site Manager, to ensure that
  • The purpose of these procedures is to provide a clear systematic approach to cleaning of the physical
  • To follow the Safe Systems of Work on the Handling and use of disinfectant. Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

  • All staff in possession of the policy and
  • accordance with local and national policy. Bags should be removed
  • [Appendix 16 - Policy for Environmental Cleaning for CPE in GUH.pdf] Appendix 16
  • POLICY FOR ENVIRONMENTAL CLEANING FOR CPE IN

4. Eligibility & selection criteria

  • Turnover requirement — not specified for this tender
  • Insurance — not specified for this tender
  • Certifications — not specified for this tender
  • Past experience — not specified for this tender
  • Personnel — not specified for this tender
  • Geographic / facility constraints — not specified for this tender

5. Award criteria & scoring

Criterion Weight (%) Sub-criteria Pass/fail threshold
Quality not stated Methodology / implementation detail not stated in extract not stated
Price not stated Pricing basis not stated in extract not stated
The documents indicated a staged process (qualification, then tender). Any explicit MEAT split is captured above where a numeric line was visible; otherwise it remained not specified in the provided text extract.

6. Submission requirements

  • Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
  • CVs (page count, named roles) — not specified in extract.
  • Pricing schedule (format/template) — expected at ITT stage.
  • Case studies (number/value range) — client references/comparable project evidence was referenced.
  • Declarations (ESPD/Bona Fides/Tax/COI) — not specified in extract.
  • Mandatory site visit — not specified in extract.
  • Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
  • [Appendix 14 - GUH Performance Measurement Matrix.pdf] APPENDIX 14
  • [Appendix 14 - GUH Performance Measurement Matrix.pdf] .
  • [Appendix 14 - GUH Performance Measurement Matrix.pdf] locations.
  • [Appendix 14 - GUH Performance Measurement Matrix.pdf] internal glass and
  • [Appendix 14 - GUH Performance Measurement Matrix.pdf] webs, adhesive residue or visible spillages.
  • [Appendix 14 - GUH Performance Measurement Matrix.pdf] Contractor

7. Key dates & process

Milestone Date
RFT issued not specified
Clarification deadline not specified
Mandatory site visit not specified
Tender deadline (date + time) 2024-06-24T11:00:00+00:00
Expected award not specified
Contract start not specified
Go-live / mobilisation not stated
Date surfaced in documents 2024-06-24T11:00:00+00:00
Date surfaced in documents 27 August 2007
Date surfaced in documents 1 January 2004
Date surfaced in documents Regulations 2013

8. Contract terms that matter

Contract duration in the extract: 70 years. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

  • VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
  • ed in preparation of dialysis fluid is tested to determine whether it meets the minimum requirements for
  • Equipment used in high-risk areas is
  • All legislation, regulations and relevant
  • and an even colour with no stains or watermarks.
  • Cleaning equipment must be appropriately colour-coded including all
  • machines and associated office equipment, including all component
  • All fixed medical equipment should be should be clean and well

9. Risks, red flags & unusuals

  • Numeric qualification gates were only partially visible, so eligibility certainty required full pack review.
  • The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
  • Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

  • Credible bidder profile — specialist operator with compliant procurement governance and evidencable experience.
  • Consortium / sub-contracting — not clearly specified in extract.
  • Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
  • Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

  • Source RFT/PQQ filenames: Appendix 14 - GUH Performance Measurement Matrix.pdf, Appendix 16 - Policy for Environmental Cleaning for CPE in GUH.pdf, Appendix 17 - Cleaning Schedule GUH and MPUH.pdf.
  • eTenders CFT / notice reference: not specified in extract.
  • Clarification contact / portal: eTenders message portal (email not surfaced in extract).
  • Key attachments to prioritise: Appendix 1 - Existing Staff Terms and Conditions of Employment.pdf, Schedule to SI, Appendix 14 - GUH Performance Measurement Matrix.pdf] APPENDIX 14.

This tender has been awarded

Can you bid?

Required certifications

  • ISO 9001
  • Safe-T-Cert

Scoring

Most Economically Advantageous Tender

Quality of Cleaning Services

60%

Price

40%

Lots (1)

Lot 1: Contract Cleaning Services

Provision of cleaning services for GUH and MPUH, including daily, periodic, and emergency cleaning tasks.

Documents (9)

PDF

Appendix 1 - Existing Staff Terms and Conditions of Employment.pdf

953.0 KB · Contract / Agreement / Terms

PDF

Appendix 10 - National Hospital Office - HSE Cleaning Manual Acute Hospitals 2006.pdf

2.4 MB

PDF

Appendix 11 - HIQA - National Standards for HCAI in Acute Healthcare Services 2017.pdf

3.5 MB

PDF

Appendix 13 - HPSC Guidelines for Prevention and Control of Infection from Water Systems in Healthcare Facilities.pdf

3.2 MB · Appendix / Annex

PDF

Appendix 14 - GUH Performance Measurement Matrix.pdf

544.7 KB · Appendix / Annex

PDF

Appendix 15 - Procedures for Routine Water Flushing at GUH.pdf

318.2 KB · Appendix / Annex

PDF

Appendix 16 - Policy for Environmental Cleaning for CPE in GUH.pdf

277.4 KB · Appendix / Annex

PDF

Appendix 17 - Cleaning Schedule GUH and MPUH.pdf

610.2 KB · Appendix / Annex

PDF

Appendix 18 - Cleaning Schedule AAMHU.pdf

707.7 KB · Appendix / Annex

Original notice text

The Health Service Executive (HSE) seeks cleaning services for its health facilities in Galway City, focusing on operational efficiency and compliance with health standards over a 70-year contract.

AI analysis updated 4 months ago

Bid ↗
Details

Value

€10.0m

Deadline

24 Jun

View on eTenders ↗

Location

Health facilities located in Galway City, Ireland.

Procedure

Open

Clarification

17 Jun 2024

eTenders ID

3639069

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