Cleaning Services for HSE Health Facilities in Galway City
Value
€10.0m
Deadline
24 Jun
24 Jun 2024
Value
€10.0m
Deadline
24 Jun
Tender for cleaning services at HSE health facilities in Galway City
Tender for cleaning services at HSE health facilities in Galway City
Bidder profile
Firms with experience in public sector cleaning contracts and operational compliance in health facilities.
Risks & flags
- Long contract duration
- Ambiguity in eligibility criteria
- Complex compliance requirements
Briefing
AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.
1. At a glance
| Field | Detail |
|---|---|
| Buyer | Health Service Executive (HSE) |
| Title | Cleaning Services for HSE Health Facilities in Galway City |
| CPV / category | services |
| Estimated value | 10000000.00 |
| Per-year (if multi-year) | not stated |
| Procedure type | not stated |
| Lots | not stated |
| Location | Ireland |
| Contract length | 70 years |
| Submission deadline | 2024-06-24T11:00:00+00:00 |
| Go-live / start | not stated |
2. Scope of Work
Health Service Executive (HSE) ran this procurement for “Cleaning Services for HSE Health Facilities in Galway City” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:
- Title: Cleaning Services for HSE Health Facilities in Galway City
- Buyer: Health Service Executive (HSE)
- order to meet the needs of the service.
- maintained, serviced as required and
- The service is provided in accordance
- Service causes minimal disruption to
- Telephones, computers, keyboards, keypads, intercom systems, fax
- Rectification Period for Cleaning Service
- Hygiene tasks on a pre-planned maintenance
- Nurse Manager/ Housekeeping Services Manager, Cleaning Contract Site Manager, to ensure that
- The purpose of these procedures is to provide a clear systematic approach to cleaning of the physical
- To follow the Safe Systems of Work on the Handling and use of disinfectant. Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.
3. Background & buyer context
The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.
- All staff in possession of the policy and
- accordance with local and national policy. Bags should be removed
- [Appendix 16 - Policy for Environmental Cleaning for CPE in GUH.pdf] Appendix 16
- POLICY FOR ENVIRONMENTAL CLEANING FOR CPE IN
4. Eligibility & selection criteria
- Turnover requirement — not specified for this tender
- Insurance — not specified for this tender
- Certifications — not specified for this tender
- Past experience — not specified for this tender
- Personnel — not specified for this tender
- Geographic / facility constraints — not specified for this tender
5. Award criteria & scoring
| Criterion | Weight (%) | Sub-criteria | Pass/fail threshold |
|---|---|---|---|
| Quality | not stated | Methodology / implementation detail not stated in extract | not stated |
| Price | not stated | Pricing basis not stated in extract | not stated |
| The documents indicated a staged process (qualification, then tender). Any explicit MEAT split is captured above where a numeric line was visible; otherwise it remained not specified in the provided text extract. |
6. Submission requirements
- Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
- CVs (page count, named roles) — not specified in extract.
- Pricing schedule (format/template) — expected at ITT stage.
- Case studies (number/value range) — client references/comparable project evidence was referenced.
- Declarations (ESPD/Bona Fides/Tax/COI) — not specified in extract.
- Mandatory site visit — not specified in extract.
- Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
- [Appendix 14 - GUH Performance Measurement Matrix.pdf] APPENDIX 14
- [Appendix 14 - GUH Performance Measurement Matrix.pdf] .
- [Appendix 14 - GUH Performance Measurement Matrix.pdf] locations.
- [Appendix 14 - GUH Performance Measurement Matrix.pdf] internal glass and
- [Appendix 14 - GUH Performance Measurement Matrix.pdf] webs, adhesive residue or visible spillages.
- [Appendix 14 - GUH Performance Measurement Matrix.pdf] Contractor
7. Key dates & process
| Milestone | Date |
|---|---|
| RFT issued | not specified |
| Clarification deadline | not specified |
| Mandatory site visit | not specified |
| Tender deadline (date + time) | 2024-06-24T11:00:00+00:00 |
| Expected award | not specified |
| Contract start | not specified |
| Go-live / mobilisation | not stated |
| Date surfaced in documents | 2024-06-24T11:00:00+00:00 |
| Date surfaced in documents | 27 August 2007 |
| Date surfaced in documents | 1 January 2004 |
| Date surfaced in documents | Regulations 2013 |
8. Contract terms that matter
Contract duration in the extract: 70 years. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.
- VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
- ed in preparation of dialysis fluid is tested to determine whether it meets the minimum requirements for
- Equipment used in high-risk areas is
- All legislation, regulations and relevant
- and an even colour with no stains or watermarks.
- Cleaning equipment must be appropriately colour-coded including all
- machines and associated office equipment, including all component
- All fixed medical equipment should be should be clean and well
9. Risks, red flags & unusuals
- Numeric qualification gates were only partially visible, so eligibility certainty required full pack review.
- The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
- Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.
10. SME fit assessment
This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.
- Credible bidder profile — specialist operator with compliant procurement governance and evidencable experience.
- Consortium / sub-contracting — not clearly specified in extract.
- Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
- Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.
11. Where to dig deeper
- Source RFT/PQQ filenames: Appendix 14 - GUH Performance Measurement Matrix.pdf, Appendix 16 - Policy for Environmental Cleaning for CPE in GUH.pdf, Appendix 17 - Cleaning Schedule GUH and MPUH.pdf.
- eTenders CFT / notice reference: not specified in extract.
- Clarification contact / portal: eTenders message portal (email not surfaced in extract).
- Key attachments to prioritise: Appendix 1 - Existing Staff Terms and Conditions of Employment.pdf, Schedule to SI, Appendix 14 - GUH Performance Measurement Matrix.pdf] APPENDIX 14.
This tender has been awarded
- Momentum Support · 30 Jan 2025
- Momentum Support · 06 Jan 2025
Can you bid?
Required certifications
- ISO 9001
- Safe-T-Cert
Scoring
Most Economically Advantageous Tender
Quality of Cleaning Services
Price
Lots (1)
Provision of cleaning services for GUH and MPUH, including daily, periodic, and emergency cleaning tasks.
Documents (9)
Appendix 1 - Existing Staff Terms and Conditions of Employment.pdf
953.0 KB · Contract / Agreement / Terms
Appendix 10 - National Hospital Office - HSE Cleaning Manual Acute Hospitals 2006.pdf
2.4 MB
Appendix 11 - HIQA - National Standards for HCAI in Acute Healthcare Services 2017.pdf
3.5 MB
Appendix 13 - HPSC Guidelines for Prevention and Control of Infection from Water Systems in Healthcare Facilities.pdf
3.2 MB · Appendix / Annex
Appendix 14 - GUH Performance Measurement Matrix.pdf
544.7 KB · Appendix / Annex
Appendix 15 - Procedures for Routine Water Flushing at GUH.pdf
318.2 KB · Appendix / Annex
Appendix 16 - Policy for Environmental Cleaning for CPE in GUH.pdf
277.4 KB · Appendix / Annex
Appendix 17 - Cleaning Schedule GUH and MPUH.pdf
610.2 KB · Appendix / Annex
Appendix 18 - Cleaning Schedule AAMHU.pdf
707.7 KB · Appendix / Annex
Original notice text
The Health Service Executive (HSE) seeks cleaning services for its health facilities in Galway City, focusing on operational efficiency and compliance with health standards over a 70-year contract.
AI analysis updated 4 months ago
Value
€10.0m
Deadline
24 Jun
Location
Health facilities located in Galway City, Ireland.
Procedure
Open
Clarification
17 Jun 2024
eTenders ID
3639069
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