Invitation to Tender for the Provision of an Enterprise Database Monitoring Software Solution for National HSE ICT
Value
€5.0m
Deadline
21 Mar
21 Mar 2024
Value
€5.0m
Deadline
21 Mar
Tender for enterprise database monitoring software solution for HSE ICT
Tender for enterprise database monitoring software solution for HSE ICT
Risks & flags
- qualification gate
- two-step process
- technical ambiguity
Briefing
AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.
1. At a glance
| Field | Detail |
|---|---|
| Buyer | Health Service Executive (HSE) |
| Title | Invitation to Tender for the Provision of an Enterprise Database Monitoring Software Solution for National HSE ICT |
| CPV / category | services |
| Estimated value | 5000000.00 |
| Per-year (if multi-year) | not stated |
| Procedure type | not stated |
| Lots | not stated |
| Location | Ireland |
| Contract length | 5 year |
| Submission deadline | 2024-03-21T12:00:00+00:00 |
| Go-live / start | not stated |
2. Scope of Work
Health Service Executive (HSE) ran this procurement for “Invitation to Tender for the Provision of an Enterprise Database Monitoring Software Solution for National HSE ICT” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:
- Buyer: Health Service Executive (HSE)
- lation to the Specific Services or Products Being Tendered for Insurance Type HSE Standard Requirement Levels held by Tenderer Product Liability € 6.5m € Professional Liability € 6
- Provide a minimum of one relevant example, where a Database Monitoring service similar to the HSE’s requirement, provided within the last three years, indicating the software solution(s) implemented and
- Provide a minimum of one relevant example, where a Database Monitoring service similar to the HSE’s requirement, provided within the last three years, indicating the software solution(s) implemented and version(s), with
- indicates a minimum requirement the system proposed must be capable of meeting
- Is the supplier ISO 27001 certified? If yes, please supply a copy of
- Is the cloud service provider ISO 27001 certified? If yes, please
- Is the cloud service provider ISO 27017 certified? If yes, please
- Is the cloud service provider ISO 27018 certified? If yes, please
- b) If the Cloud service is compliant with ISO 19941
- HSE ICT for Health Service Executive
- The Health Service Executive (HSE) invites tenders from suitably qualified Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.
3. Background & buyer context
The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.
- and waste disposal policy and procedure in compliance with ISO 14000 or equivalent
- future similar requirements across the HSE and HSE funded Hospitals and
- or employed by voluntary hospitals and bodies funded by the HSE. The budget of
- establishment of the HSE represented the beginning of the largest programme of
4. Eligibility & selection criteria
- Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
- Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; lation to the Specific Services or Products Being Tendered for Insurance Type HSE Standard Requirement Levels held by Tenderer Product Liability € 6.5m € Professional Liability € 6; 5m € Public Liability € 6.5m € Employers Liability €12
- Certifications — not specified for this tender
- Past experience — not specified for this tender
- Personnel — not specified for this tender
- Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
- — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
- lation to the Specific Services or Products Being Tendered for Insurance Type HSE Standard Requirement Levels held by Tenderer Product Liability € 6.5m € Professional Liability € 6
- 5m € Public Liability € 6.5m € Employers Liability €12
- Insurance The Candidate confirms that it has in place (or has the ability to obtain) insurances of the following levels: Product Liability Insurance - €6.5m Professional Indemnity Insurance - €6
- 5m Public Liability Insurance - €6.5m Employer’s Liability Insurance - €12
5. Award criteria & scoring
| Criterion | Weight (%) | Sub-criteria | Pass/fail threshold |
|---|---|---|---|
| Quality | not stated | Methodology / implementation detail not stated in extract | not stated |
| Price | not stated | Pricing basis not stated in extract | not stated |
| The documents indicated a staged process (qualification, then tender). Any explicit MEAT split is captured above where a numeric line was visible; otherwise it remained not specified in the provided text extract. |
6. Submission requirements
- Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
- CVs (page count, named roles) — not specified in extract.
- Pricing schedule (format/template) — expected at ITT stage.
- Case studies (number/value range) — client references/comparable project evidence was referenced.
- Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
- Mandatory site visit — not specified in extract.
- Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
- (where relevant) and returned to the HSE within 2 weeks (14 days) of the questionnaire having been issue
- [Invitation to Tender (ITT) HSE 21445 Database Monitoring Software.pdf] INVITATION TO TENDER
- Appendix 1 (Appendix 1 Database Monitoring Software Solution Tech Spec).
- [Invitation to Tender (ITT) HSE 21445 Database Monitoring Software.pdf] required for the system. See section
- providers’ and a HSE perspective, it is requested that service providers only submit
- [Invitation to Tender (ITT) HSE 21445 Database Monitoring Software.pdf] a response to every single
7. Key dates & process
| Milestone | Date |
|---|---|
| RFT issued | not specified |
| Clarification deadline | not specified |
| Mandatory site visit | not specified |
| Tender deadline (date + time) | 2024-03-21T12:00:00+00:00 |
| Expected award | not specified |
| Contract start | not specified |
| Go-live / mobilisation | not stated |
| Date surfaced in documents | 2024-03-21T12:00:00+00:00 |
| Date surfaced in documents | Regulations 2010 |
| Date surfaced in documents | Directive 2014 |
| Date surfaced in documents | January 2005 |
8. Contract terms that matter
Contract duration in the extract: 5 year. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.
- VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
- is aware of the multiple participation of the particular member and (b)
- 3 Location, Ownership & Outsourcing
- • Within 15 days of receipt of the Contract, the selecte
- Within 15 days of receipt of the Contract, the selecte
- can be used across Multiple Database product ( MS SQL, Oracle,
- that allows access to All Database estate on Multiple Active Directory Domains
- and across multiple subnets in the HSE. The setup involves an agentless
9. Risks, red flags & unusuals
- Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
- The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
- Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.
10. SME fit assessment
This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.
- Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
- Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
- Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
- Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.
11. Where to dig deeper
- Source RFT/PQQ filenames: Invitation to Tender (ITT) HSE 21445 Database Monitoring Software.pdf, ITT) HSE 21445 Database Monitoring Software.pdf] INVITATION TO TENDER, Appendix 1 (Appendix 1 Database Monitoring Software Solution Tech Spec)..
- eTenders CFT / notice reference: Contract Notice. The ESPD is a self-declaration that.
- Clarification contact / portal: eTenders message portal (email not surfaced in extract).
- Key attachments to prioritise: ITT) HSE 21445 Database Monitoring Software.pdf] required for the system. See secti, ITT) HSE 21445 Database Monitoring Software.pdf] a response to every single, ITT) HSE 21445 Database Monitoring Software.pdf] successful tenderer..
This tender has been awarded
- PFH Technology Group · 24 Feb 2025
- PFH Technology Group · 07 Feb 2025
- BIOGEN IDEC (IRELAND) LTD · 24 Nov 2021
Can you bid?
Required certifications
- ISO 27001
- ISO 27017
- ISO 27018
Minimum turnover
€1,000,000
Public liability insurance
€6,500,000
Professional indemnity insurance
€6,500,000
Scoring
Lowest Price
Price
Lots (1)
Documents (9)
Invitation to Tender (ITT) HSE 21445 Database Monitoring Software.pdf
834.7 KB · RFT / Invitation to Tender
Tender Competition Rules v14.pdf
193.5 KB · RFT / Invitation to Tender
Appendix 2 Pricing Schedule HSE 21445.xlsx
15.1 KB · Pricing / BOQ / Schedule of Rates
hse-service-provider-data-processing-agreement.pdf
590.5 KB · Contract / Agreement / Terms
HSE_Supplier_IT_Security_Assessment_Questionnaire_2020_V3.pdf
597.4 KB · Form / Declaration / Certificate
Appendix 1 Tech Spec HSE 21445 Database Monitoring Software Solution.xlsx
132.8 KB
HSE 21445 ESPD Request MSWord Version - Parts I-VI.docx
35.8 KB · ESPD (European Single Procurement Document)
HSE Standard Terms for ICT Services and Supplies.pdf
1.2 MB
Tender Response Document (TRD) HSE 21445.docx
88.2 KB · Tender Response Template
Original notice text
The Health Service Executive (HSE) seeks tenders for an enterprise database monitoring software solution, requiring implementation and ongoing service execution over a 5-year contract period.
AI analysis updated 4 months ago
Value
€5.0m
Deadline
21 Mar
Location
National scope, no specific county mentioned
Procedure
Open
Clarification
11 Mar 2024
eTenders ID
3094109
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