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← Tenders / 2023PR092 Request for Tenders for the provision of an externally hosted Platform for eLearning and Policy Management to the National Treasury Management Agency (NTMA)
Awarded IT & Software Services SME Suitable Open

2023PR092 Request for Tenders for the provision of an externally hosted Platform for eLearning and Policy Management to the National Treasury Management Agency (NTMA)

Deadline

08 Feb

Provision of an externally hosted eLearning and Policy Management platform for NTMA

SME fit: Medium Bid effort: Medium 📍 Ireland

Provision of an externally hosted eLearning and Policy Management platform for NTMA

Bidder profile

Ideal for mid-sized to large firms with experience in public sector IT services and compliance.

Risks & flags

  • Undisclosed contract value
  • Qualification gate for turnover
  • Two-step tender process

Briefing

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

Field Detail
Buyer National Treasury Management Agency (NTMA)
Title 2023PR092 Request for Tenders for the provision of an externally hosted Platform for eLearning and Policy Management to the National Treasury Management Agency (NTMA)
CPV / category services
Estimated value not disclosed
Per-year (if multi-year) not stated
Procedure type not stated
Lots not stated
Location Ireland
Contract length 36 months
Submission deadline 2024-02-08T16:00:00+00:00
Go-live / start not stated

2. Scope of Work

National Treasury Management Agency (NTMA) ran this procurement for “2023PR092 Request for Tenders for the provision of an externally hosted Platform for eLearning and Policy Management to the National Treasury Management Agency (NTMA)” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

  • Title: 2023PR092 Request for Tenders for the provision of an externally hosted Platform for eLearning and Policy Management to the National Treasury Management Agency (NTMA)
  • ange and complexity, as the services set out in Schedule 4 (The Services), to a minimum of three (3) clients within the
  • ange and complexity, as the services set out in Schedule 4 (The Services), to a minimum of three (3) clients within the 36 months prior to the tender deadline
  • s are delivered and policies/procedures are stored) must be ISO27001 certified or equivalent; The Platform (through which training courses are del
  • The Services), to a minimum of three (3) clients within the 36 months prior to the tender deadline
  • 60 days, post cessation of the service arrangem
  • [2023PR092 RFT for an Externally Hosted Platform for eLearning and Policy Management_Schedules 1-5.docx] SCHEDULE 1
  • [2023PR092 RFT for an Externally Hosted Platform for eLearning and Policy Management_Schedules 1-5.docx] ist offences or offences linked to terrorist activities, or inciting or aiding or abetting or attempting to commit such offences, or
  • [2023PR092 RFT for an Externally Hosted Platform for eLearning and Policy Management_Schedules 1-5.docx] paragraph 1.2 at such time that it did not have the possibility of taking measures as provided for in paragraph 1.2 before the expiration of the deadline for submitting its tender; or
  • [2023PR092 RFT for an Externally Hosted Platform for eLearning and Policy Management_Schedules 1-5.docx] plausible indications to conclude that the Tenderer has entered into agreements with other economic operators aimed at distorting competition;
  • the Tenderer has been guilty of serious misrepresentation in supplying the information required for the verification of the absence of grounds for exclusion or the fulfilment of the selection criteria, has withheld such information or is not able to submit the required supporting documents; or
  • [2023PR092 RFT for an Externally Hosted Platform for eLearning and Policy Management_Schedules 1-5.docx] proposed subcontractors must also complete this declaration. Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

  • Title: 2023PR092 Request for Tenders for the provision of an externally hosted Platform for eLearning and Policy Management to the National Treasury Management Agency (NTMA)
  • [2023PR092 RFT for an Externally Hosted Platform for eLearning and Policy Management_Schedules 1-5.docx] SCHEDULE 1
  • [2023PR092 RFT for an Externally Hosted Platform for eLearning and Policy Management_Schedules 1-5.docx] ist offences or offences linked to terrorist activities, or inciting or aiding or abetting or attempting to commit such offences, or
  • [2023PR092 RFT for an Externally Hosted Platform for eLearning and Policy Management_Schedules 1-5.docx] paragraph 1.2 at such time that it did not have the possibility of taking measures as provided for in paragraph 1.2 before the expiration of the deadline for submitting its tender; or

4. Eligibility & selection criteria

  • Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
  • Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; um Insurance The successful Tenderer will be required to have in place for the duration of the contract (and for six years thereafter in the case of Professional Indemnity insurance) the following insurances covering each and every claim, unlimited in the period, (and in the case of Professional Indemnity insurance, with an aggregate limit that is not less than €1 million): Employer’s Liability € 12; 7 million (or £10 million) Public Liability € 6.5 million (or £5 million) Professional Indemnity
  • Certifications — not specified for this tender
  • Past experience — um Insurance The successful Tenderer will be required to have in place for the duration of the contract (and for six years thereafter in the case of Professional Indemnity insurance) the following insurances covering each and every claim, unlimited in the period, (and in the case of Professional Indemnity insurance, with an aggregate limit that is not less than €1 million): Employer’s Liability € 12; 3 financial years, or, where the date of establishment of the Tenderer is more recent, a minimum average annual turnover level of €200,000 averaged for each financial year the ent; Insurance The successful Tenderer will be required to have in place for the duration of the contract (and for six years thereafter in the case of Professional Indemnity insurance) the following insurances covering each and every claim, unlimited in the period, (and in the case of Professional Indemnity insurance, with an aggregate limit that is not less than €1 million): • Employer’s Liability € 12
  • Personnel — not specified for this tender
  • Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
  • — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
  • um Insurance The successful Tenderer will be required to have in place for the duration of the contract (and for six years thereafter in the case of Professional Indemnity insurance) the following insurances covering each and every claim, unlimited in the period, (and in the case of Professional Indemnity insurance, with an aggregate limit that is not less than €1 million): Employer’s Liability € 12
  • 7 million (or £10 million) Public Liability € 6.5 million (or £5 million) Professional Indemnity
  • € 1 million Cyber Liability € 1 million The Territorial and Jurisdiction limit
  • Minimum Turnover Tenderers must have achieved a minimum average annual turnover level of €200,000, averaged over the course of the previous
  • 3 financial years, or, where the date of establishment of the Tenderer is more recent, a minimum average annual turnover level of €200,000 averaged for each financial year the ent

5. Award criteria & scoring

Criterion Weight (%) Sub-criteria Pass/fail threshold
Tenders must score at least 50% of the allocated marks in respect of the award c 50% not stated not stated
Tenders must score at least 50% of the allocated marks in respect of the award c 50% not stated not stated
The documents indicated a staged process (qualification, then tender). Any explicit MEAT split is captured above where a numeric line was visible; otherwise it remained not specified in the provided text extract.

6. Submission requirements

  • Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
  • CVs (page count, named roles) — not specified in extract.
  • Pricing schedule (format/template) — expected at ITT stage.
  • Case studies (number/value range) — client references/comparable project evidence was referenced.
  • Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
  • Mandatory site visit — not specified in extract.
  • Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
  • Value: not disclosed (eTenders placeholder)
  • all of the minimum ICT, functional, and non-functional requirements flagged as ‘Minimum Requirements’ in Tab 1 ‘ICT, Functional, and Non-functional Requirements’ of Appendix 1 Tender Response Document and are required to demonstrate how each minimum requirement will be met
  • ii. the Tenderer was informed of the exact amount due following its breach of its obligations relating to the payment of taxes or social security contributions referred to in paragraph 1.2 at such time that it did not have the possibility of taking measures as provided for in paragraph 1.2 before the expiration of the deadline for submitting its tender; or
  • [2023PR092 RFT for an Externally Hosted Platform for eLearning and Policy Management_Schedules 1-5.docx] paragraph 1.2 at such time that it did not have the possibility of taking measures as provided for in paragraph 1.2 before the expiration of the deadline for submitting its tender; or
  • the Tenderer has been guilty of serious misrepresentation in supplying the information required for the verification of the absence of grounds for exclusion or the fulfilment of the selection criteria, has withheld such information or is not able to submit the required supporting documents; or
  • A declaration in Schedule 5 (Declaration of Eligibility) must be completed and signed by the authorised representative of the Tenderer and submitted along with the completed tender. Entities being relied upon and proposed subcontractors must also complete this declaration.

7. Key dates & process

Milestone Date
RFT issued not specified
Clarification deadline not specified
Mandatory site visit not specified
Tender deadline (date + time) 2024-02-08T16:00:00+00:00
Expected award not specified
Contract start not specified
Go-live / mobilisation not stated
Date surfaced in documents 2024-02-08T16:00:00+00:00

8. Contract terms that matter

Contract duration in the extract: 36 months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

  • VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
  • a. Participation in a prescribed criminal organisation, or
  • 1.2. a. A Tenderer who is (or at any time during the procurement procedure becomes) in breach of its obligations relating to the payment of taxes or social security contributions where this has been established by a judicial or administrative decision having final and binding effect shall be excluded from further consideration.
  • b. NTMA may also exclude a Tenderer from participation in the procurement procedure where NTMA can demonstrate by any appropriate means that the Tenderer is in breach of its obligations relating to the payment of taxes or social security contributions.
  • ii. the Tenderer was informed of the exact amount due following its breach of its obligations relating to the payment of taxes or social security contributions referred to in paragraph 1.2 at such time that it did not have the possibility of taking measures as provided for in paragraph 1.2 before the expiration of the deadline for submitting its tender; or
  • the Tenderer has shown significant or persistent deficiencies in the performance of a substantive requirement under a prior public contract, a prior contract with a contracting entity or a prior concession contract, which led to early termination of that prior contract, damages or other comparable sanctions;
  • Tenderers must have provided services of a similar nature, in terms of range and complexity, as the services set out in Schedule 4 (The Services), to a minimum of three (3) clients within the
  • Tenderers must have provided services of a similar nature, in terms of range and complexity, as the services set out in Schedule 4 (The Services), to a minimum of three (3) clients within the 36 months prior to the tender deadline.

9. Risks, red flags & unusuals

  • Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
  • Contract value was not disclosed in metadata, creating uncertainty on margin, resourcing, and financing assumptions.
  • The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
  • Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

  • Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
  • Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
  • Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
  • Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

  • Source RFT/PQQ filenames: 2023PR092 RFT for an Externally Hosted Platform for eLearning and Policy Management_Schedules 1-5.docx, 2023PR092 RFT for an Externally Hosted Platform for eLearning and Policy Management.pdf, Schedule 1, or where any subcontractors are proposed, any references in paragraph 1 (Eli.
  • eTenders CFT / notice reference: not specified in extract.
  • Clarification contact / portal: eTenders message portal (email not surfaced in extract).
  • Key attachments to prioritise: Schedule 4 (The Services), to a minimum of three (3) clients within the, Schedule 4 (The Services), to a minimum of three (3) clients within the 36 months prior, Appendix 1 Tender Response Document and are required to demonstrate how each minimum req.

This tender has been awarded

Can you bid?

Required certifications

  • ISO27001

Minimum turnover

€200,000

Public liability insurance

€6,500,000

Professional indemnity insurance

€1,000,000

Named standards / methodologies

ISO27001

Scoring

Most Economically Advantageous Tender

Lots (1)

Lot 1: E-learning Platform for NTMA

Provision of a SaaS-based platform to deliver e-learning training courses and store policies/procedures.

Documents (6)

PDF

2023PR092 RFT for an Externally Hosted Platform for eLearning and Policy Management.pdf

612.4 KB · RFT / Invitation to Tender

DOCX

2023PR092 RFT for an Externally Hosted Platform for eLearning and Policy Management_Schedules 1-5.docx

180.3 KB · RFT / Invitation to Tender

XLSX

2023PR092 Appendix 1 (Tender Response Document).xlsx

871.5 KB · Tender Response Template

PDF

2023PR092 Questions and Responses No. 1.pdf

98.7 KB · Clarification / Addendum

PDF

2023PR092 Questions and Responses No. 2.pdf

73.9 KB · Clarification / Addendum

XLSX

2023PR092 Schedule 6_eLearning and Policy Management_Evaluation Cost Table.xlsx

14.2 KB

Original notice text

The NTMA seeks tenders for an externally hosted platform to manage eLearning and policy management, requiring implementation and ongoing service execution over a 36-month contract.

AI analysis updated 4 months ago

Bid ↗
Details

Deadline

08 Feb

View on eTenders ↗

Location

Services to be provided across Ireland.

Procedure

Open

Clarification

29 Jan 2024

eTenders ID

2819369

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