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Awarded IT & Software Services SME Suitable Open

PROVISION OF AN IT MANAGED SERVICE

Value

€150k

Deadline

15 Dec

Provision of an IT managed service for Fís Éireann/Screen Ireland

SME fit: High Bid effort: Medium 📍 Ireland

Provision of an IT managed service for Fís Éireann/Screen Ireland

Bidder profile

Firms with experience in public sector IT services and a strong operational background in managed services.

Risks & flags

  • Eligibility uncertainty
  • Two-step process complexity
  • Compliance evidence requirements

Briefing

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

Field Detail
Buyer Fís Éireann/Screen Ireland
Title PROVISION OF AN IT MANAGED SERVICE
CPV / category services
Estimated value 150000.00
Per-year (if multi-year) not stated
Procedure type not stated
Lots not stated
Location Ireland
Contract length 12 months
Submission deadline 2023-12-15T17:00:00+00:00
Go-live / start not stated

2. Scope of Work

Fís Éireann/Screen Ireland ran this procurement for “PROVISION OF AN IT MANAGED SERVICE” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

  • Title: PROVISION OF AN IT MANAGED SERVICE
  • estimates that the expenditure on the Services to be covered by the proposed Services Contract may amount to some €150,000 (excl
  • rer shall be required to supply its Tax Clearance Access Number and Tax Reference Number to facilitate online verification of their tax status by
  • [Screen Ireland - IT Managed Service - RFT(001).docx] Request for Tenders dated
  • Prior to and as a condition of award of any Services Contract, the successful Tenderer shall be required to designate a single entity who will carry overall responsibility for the Services Contract (the “Prime Contractor”), irrespective of whether or not tasks
  • [Screen Ireland - IT Managed Service - RFT(001).docx] from any other person will NOT be accepted, acknowledged or responded to.
  • Prior to and as a condition of award of any Services Contract, the successful Tenderer shall be required to designate a single entity who will carry overall responsibility for the Services Contract (the “Prime Contractor”), irrespective of whether or not tasks are to be performed by a subcontractor or other consortium member (the “Subcontractor”).
  • No publicity regarding this Competition or any Services Contract pursuant to this Competition is permitted unless and until the Contracting Authority has given its prior written consent to the relevant communication.
  • The terms “Registrable Interest” and “Relative” shall be interpreted as per Section 2 of the Ethics in Public Office Acts 1995 and 2001, copies of which are available at www.irishstatutebook.ie. The Contracting Authority will, at its absolute discretion, decide on the appropriate course of action, which may in appropriate circumstances include eliminating a Tenderer from this Competition or terminating any Services Contract entered into by a Tenderer.
  • [Screen Ireland - IT Managed Service - RFT(001).docx] the appropriate course of action, which may in appropriate circumstances include eliminating a Tenderer from this Competition or terminating any Services Contract entered into by a Tenderer.
  • Any conflict of interest or potential conflict of interest on the part of a Tenderer, Subcontractor or individual employee(s) or agent(s) of a Tenderer or Subcontractor(s) must be fully disclosed to the Contracting Authority as soon as the conflict or potential conflict is or becomes apparent. Tenderers are required to declare that the preparation of their Tender was carried out independently. In the event of any actual or potential conflict of interest, the Contracting Authority may invite Tenderers to propose means by which the conflict of interest might be removed and in circumstances where there are links between Tenderers, the Contracting Authority may seek further information to confirm the Tenders have been prepared independently. The Contracting Authority will, at its absolute discretion, decide on the appropriate course of action, which may in appropriate circumstances include eliminating a Tenderer from this Competition or any Mini-Competition or terminating any Framework Agreement or Services Contract entered into by a Tenderer.
  • [Screen Ireland - IT Managed Service - RFT(001).docx] from this Competition or any Mini-Competition or terminating any Framework Agreement or Services Contract entered into by a Tenderer. Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

  • 1.7 Contracting Authority policy seeks to encourage participation on a fair and equal basis by Small and Medium Enterprises (“SME”s) in this Competition. SMEs that believe the scope of this Competition is beyond their technical or business capacity are encouraged, subject to paragraph 2.5, to explore the possibilities of forming relationships with other SMEs or with larger enterprises. Through such relationships they can participate and contribute to the successful implementation of any Services Contract that may result from this Competition and therefore increase their social and economic benefits.

4. Eligibility & selection criteria

  • Turnover requirement — not specified for this tender
  • Insurance — not specified for this tender
  • Certifications — not specified for this tender
  • Past experience — not specified for this tender
  • Personnel — not specified for this tender
  • Geographic / facility constraints — not specified for this tender

5. Award criteria & scoring

Criterion Weight (%) Sub-criteria Pass/fail threshold
Quality not stated Methodology / implementation detail not stated in extract not stated
Price not stated Pricing basis not stated in extract not stated
The documents indicated a staged process (qualification, then tender). Any explicit MEAT split is captured above where a numeric line was visible; otherwise it remained not specified in the provided text extract.

6. Submission requirements

  • Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
  • CVs (page count, named roles) — not specified in extract.
  • Pricing schedule (format/template) — expected at ITT stage.
  • Case studies (number/value range) — client references/comparable project evidence was referenced.
  • Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
  • Mandatory site visit — not specified in extract.
  • Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
  • Each Tenderer is required to accept the provisions of this RFT. ALL TENDERERS MUST RETURN, with their Tender, a scanned signed copy of the Tenderer’s Statement, as set out in Appendix 3, printed on the Tenderer’s letterhead. The Contracting Authority must be able to read the scanned signature of the Tenderer. If possible, please sign documents using blue ink. If the Contracting Authority cannot read the scanned signature, Tenderers may be requested to re-submit. Tenderers may not amend the Tenderer’s Statement.
  • Where a group of undertakings (in whatever form and regardless of the legal relationship between them) come together to submit a Tender in response to this RFT, the Contracting Authority will deal with all matters relating to this Competition through a single nominated entity authorised to represent all members of the group of undertakings. The Tenderer must provide details of all members of the group of undertakings and their role in the Tender and clearly set out the contact details including name, title, telephone number, postal address, facsimile number and e-mail address of the nominated entity authorised to represent the Tenderer and to whom all communications shall be directed and accepted until this Competition has been completed or terminated. Correspondence from any other person will NOT be accepted, acknowledged or responded to.
  • Tenderers are required to notify the Contracting Authority immediately via the e-tenders website, if at any stage they decide to
  • Tenderers are required to notify the Contracting Authority immediately via the e-tenders website, if at any stage they decide to withdraw from this Competition.
  • Appendix 1: Requirements and Specifications
  • Tenderers must address each of the issues and requirements in this part of the RFT and submit a detailed description in each case which demonstrates how these issues and requirements will be dealt with / met and their approach to the proposed delivery of the Services. A mere affirmative statement by the Tenderer that it can/will do so or a reiteration of the tender requirements is NOT sufficient in this regard.

7. Key dates & process

Milestone Date
RFT issued not specified
Clarification deadline not specified
Mandatory site visit not specified
Tender deadline (date + time) 2023-12-15T17:00:00+00:00
Expected award not specified
Contract start not specified
Go-live / mobilisation not stated
Date surfaced in documents 2023-12-15T17:00:00+00:00
Date surfaced in documents 12 March 2001
Date surfaced in documents December 2023
Date surfaced in documents November 2023

8. Contract terms that matter

Contract duration in the extract: 12 months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

  • VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
  • [insert number]calendar days either Party may terminate at 14 days notice
  • breach(es) (if the breach(es) are capable of remedy) within 30 days after receipt of a request in writing f
  • For the Term and for a period of 12 months thereafter (and save in respect of publ
  • Where a group of undertakings (in whatever form and regardless of the legal relationship between them) come together to submit a Tender in response to this RFT, the Contracting Authority will deal with all matters relating to this Competition through a single nominated entity authorised to represent all members of the group of undertakings. The Tenderer must provide details of all members of the group of undertakings and their role in the Tender and clearly set out the contact details including name, title, telephone number, postal address, facsimile number and e-mail address of the nominated entity authorised to represent the Tenderer and to whom all communications shall be directed and accepted until this Competition has been completed or terminated. Correspondence from any other person will NOT be accepted, acknowledged or responded to.
  • The terms “Registrable Interest” and “Relative” shall be interpreted as per Section 2 of the Ethics in Public Office Acts 1995 and 2001, copies of which are available at www.irishstatutebook.ie. The Contracting Authority will, at its absolute discretion, decide on the appropriate course of action, which may in appropriate circumstances include eliminating a Tenderer from this Competition or terminating any Services Contract entered into by a Tenderer.
  • [Screen Ireland - IT Managed Service - RFT(001).docx] the appropriate course of action, which may in appropriate circumstances include eliminating a Tenderer from this Competition or terminating any Services Contract entered into by a Tenderer.
  • Tenderers’ attention is drawn to the Competition Act 2002 (as amended, the “2002 Act”). The 2002 Act makes it a criminal offence for Tenderers to collude on prices or terms in a public procurement competition.

9. Risks, red flags & unusuals

  • Numeric qualification gates were only partially visible, so eligibility certainty required full pack review.
  • The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
  • Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

  • Credible bidder profile — specialist operator with compliant procurement governance and evidencable experience.
  • Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
  • Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
  • Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

  • Source RFT/PQQ filenames: Screen Ireland - IT Managed Service - RFT(001).docx, RFT(001).docx] Request for Tenders dated, RFT Requirements.
  • eTenders CFT / notice reference: not specified in extract.
  • Clarification contact / portal: eTenders message portal (email not surfaced in extract).
  • Key attachments to prioritise: RFT. ALL TENDERERS MUST RETURN, with their Tender, a scanned signed copy of the Ten, Appendix 3, printed on the Tenderer’s letterhead. The Contracting Authority must be able, RFT, the Contracting Authority will deal with all matters relating to this Competit.

This tender has been awarded

Scoring

Most Economically Advantageous Tender

Documents (2)

DOCX

Screen Ireland - IT Managed Service - RFT(001).docx

203.4 KB · RFT / Invitation to Tender

XLSX

Attachment 1 Screen Ireland - ITMS - DR Final(001).xlsx

135.9 KB

Original notice text

Fís Éireann/Screen Ireland seeks a contractor for the provision of an IT managed service, focusing on implementation and ongoing service execution over a 12-month period.

AI analysis updated 4 months ago

Bid ↗
Details

Value

€150k

Deadline

15 Dec

View on eTenders ↗

Location

Services to be provided across Ireland.

Procedure

Open

Clarification

29 Nov 2023

eTenders ID

2707860

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