Development and delivery of new websites for CRO, RBO, and RFS

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

The Department of Enterprise Tourism and Employment ran this procurement for “For the development and delivery of new websites for: Companies Registration Office (CRO), Register of Beneficial Ownership (RBO) and Register of Friendly Societies (RFS)” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

• rer shall be required to supply its Tax Clearance Access Number and Tax Reference Number to facilitate online verification of their tax status by
• 4.2 Section B. Content Management System 24
• 4.5 Section E. Maintenance, Support and Training: Content Management System 26
• There are several different aspects to the services required in this request for tender. These include:
• The websites are to provide information support to the existing customer portals, https://core.cro.ie/ and https://register.rbo.gov.ie/ and require the following:
• The implementation of a Content Management System (CMS) to allow effective on-going administration and management of site content and structure.
• Maintenance and support and CMS training as required.
• Correspondence from any other person will NOT be accepted, acknowledged or responded to. Prior to and as a condition of award of any Services Contract, the successful Tenderer shall be required
• Correspondence from any other person will NOT be accepted, acknowledged or responded to. Prior to and as a condition of award of any Services Contract, the successful Tenderer shall be required to designate a single entity who will carry overall responsibility for the Services Contract (the “Prime Contractor”), irrespective of whether or not tasks are to be performed by a subcontractor or other consortium member (the “Subcontractor”).
• No publicity regarding this Competition or any Services Contract pursuant to this Competition is permitted unless and until the Contracting Authority has given its prior written consent to the relevant communication.
• The terms “Registrable Interest” and “Relative” shall be interpreted as per Section 2 of the Ethics in Public Office Acts 1995 and 2001, copies of which are available at www.irishstatutebook.ie. The Contracting Authority will, at its absolute discretion, decide on the appropriate course of action, which may in appropriate circumstances include eliminating a Tenderer from this Competition or terminating any Services Contract entered into by a Tenderer.
• It will be a condition of any Services Contract pursuant to this Competition that the successful Tenderer(s) shall, for the term of such contract(s), comply with all applicable EU and domestic tax laws. Tenderers are referred to www.revenue.ie for further information. Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

• The websites are to provide information support to the existing customer portals, https://core.cro.ie/ and https://register.rbo.gov.ie/ and require the following:
• A brief Company Profile, including but not limited to, company background, year of establishment, detail of manpower levels, the capacity in which these employees work and scope of services available that fall within the subject matter of this contract.
• Detail on how CRO could invoke a full restore of the website including return point objective.
• Hosting must comply with our Green Public Procurement policy and we will require reporting on the environmental impact of our hosting and what is being done to lessen it.

4. Eligibility & selection criteria

• Turnover requirement — not specified for this tender
• Insurance — not specified for this tender
• Certifications — not specified for this tender
• Past experience — not specified for this tender
• Personnel — not specified for this tender
• Geographic / facility constraints — not specified for this tender

5. Award criteria & scoring

6. Submission requirements

• Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
• CVs (page count, named roles) — not specified in extract.
• Pricing schedule (format/template) — expected at ITT stage.
• Case studies (number/value range) — client references/comparable project evidence was referenced.
• Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
• Mandatory site visit — not specified in extract.
• Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
• Value: not disclosed (eTenders placeholder)
• Appendix 1: Tenderer’s Statement 29
• Appendix 2: Declaration as to Personal Circumstances of Tenderer 30
• Appendix 4: Confidentiality Agreement 53
• APPENDIX 5 – OVERVIEW & REQUIREMENTS – CRO 59
• APPENDIX 6 – OVERVIEW & REQUIREMENTS – RBO 60

7. Key dates & process

8. Contract terms that matter

Contract duration in the extract: 12 months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

• Title: For the development and delivery of new websites for: Companies Registration Office (CRO), Register of Beneficial Ownership (RBO) and Register of Friendly Societies (RFS)
• VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
• NOW IT IS HEREBY AGREED in consideration of the sum of €2.00 (the receipt of which is hereby acknowledged by the Contractor) as follows:
• [insert number] calendar days either Party may terminate at 14 days notice
• breach(es) (if the breach(es) are capable of remedy) within 30 days after receipt of a request in writing f
• For the Term and for a period of 12 months thereafter (and save in respect of publ
• from this competition will be issued for an initial term of 12 months from the commencement of the Project
• Register of Beneficial Ownership (RBO)

9. Risks, red flags & unusuals

• Numeric qualification gates were only partially visible, so eligibility certainty required full pack review.
• Contract value was not disclosed in metadata, creating uncertainty on margin, resourcing, and financing assumptions.
• The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
• Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

• Credible bidder profile — specialist operator with compliant procurement governance and evidencable experience.
• Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
• Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
• Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

• Source RFT/PQQ filenames: RFT for Websites Sept 2023 - 20230908.docx, RFT for Websites Sept 2023 - 20230908.docx] REQUEST FOR TENDER, RFT Requirements 9.
• eTenders CFT / notice reference: not specified in extract.
• Clarification contact / portal: eTenders message portal (email not surfaced in extract).
• Key attachments to prioritise: Rft 14, RFT for Websites Sept 2023 - 20230908.docx] Industry Terms Used In This Rft 14, Schedule 28.