RFT for the provision of a Team of ICT Technical Resources to provide Application Maintenance Support Services to An Garda Síochána (IPS014C)

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

The Office of Government Procurement ran this procurement for “RFT for the provision of a Team of ICT Technical Resources to provide Application Maintenance Support Services to An Garda Síochána (IPS014C)” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

• Title: RFT for the provision of a Team of ICT Technical Resources to provide Application Maintenance Support Services to An Garda Síochána (IPS014C)
• be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.7 Million limit for any one claim or series of cl
• 4 hours), if the Per Diem Rate submitted for this Role is €400, then the Contracting Authority will pay €200 for the 4 hours of services provided (excluding breaks)
• ority estimates that the expenditure on the Services to be covered by the proposed Services Contract may amount to some €96,000,000 (excl
• Minimum Requirement Qualifying Threshold Supporting Documentation to be provided when requested by the Contracting Authority
• er, it is envisaged that the successful Resource(s) will provide services for a minimum of 2 days per week in Contracting Authority’s office (this may be subject to change)
• er, it is envisaged that the successful Resource(s) will provide services for a minimum of 2 days per week in Contracting Authority’s office (
• rer shall be required to supply its Tax Clearance Access Number and Tax Reference Number to facilitate online verification of their tax status by
• tion (the “Services Contract”) will be issued for a term of 24 months (“the Term”)
• Enterprise scale Policing systems with up to 15,000 users such as PULSE, Investigations & Propert
• ccessful Resource(s) will provide services for a minimum of 2 days per week in Contracting Authority’s off
• Resource will provide the services on a full time basis for 240 days annum or 48 weeks per year, and is expe Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

• 1.2 In summary, the Services comprise: The Application Maintenance team requires 40 resources to augment their existing team, to provide support services in order to maintain the AGS services and applications. These Resources will be responsible for the delivery of a wide variety of technology services across the AGS ICT estate. The precise Roles required are set out in the summary table below with detailed role specifications set out in Role Specification Tables below. The team will be managed by the Successful Tenderer. The Successful Tenderer’s team lead will report to the Principal Officers responsible for the relevant area that their resources are allocated to, in relation to the services being provided The full scope of services is outlined in Appendix 1.
• 1.7 Contracting Authority policy seeks to encourage participation on a fair and equal basis by Small and Medium Enterprises (“SME”s) in this Competition. SMEs that believe the scope of this Competition is beyond their technical or business capacity are encouraged, subject to paragraph 2.5, to explore the possibilities of forming relationships with other SMEs or with larger enterprises. Through such relationships they can participate and contribute to the successful implementation of any Services Contract that may result from this Competition and therefore increase their social and economic benefits. Larger enterprises are also encouraged, subject to paragraph 2.5, to consider the practical ways that SMEs can be included in their proposals to maximise the social and economic benefits of any Services Contracts that may result from this Competition.

4. Eligibility & selection criteria

• Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.7 Million limit for any one claim or series of cl; aims arising out of a single occurrence Public Liability €6.5 Million limit for any one claim or series of cl
• Certifications — not specified for this tender
• Past experience — not specified for this tender
• Personnel — not specified for this tender
• Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
• — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.7 Million limit for any one claim or series of cl
• aims arising out of a single occurrence Public Liability €6.5 Million limit for any one claim or series of cl
• aims arising out of a single occurrence Product Liability N/A Professional Indemnity €6.5 Million limit for any one claim or series of c
• laims arising out of a single occurrence Cyber Liability €5 Million per occurrence in the annual aggregate
• The Tenderer must declare by way of eESPD (Part IV) that it has a minimum annual turnover of at least €20,000,000 (Ex VAT) for each of the last three (3)

5. Award criteria & scoring

6. Submission requirements

• Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
• CVs (page count, named roles) — not specified in extract.
• Pricing schedule (format/template) — expected at ITT stage.
• Case studies (number/value range) — client references/comparable project evidence was referenced.
• Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
• Mandatory site visit — not specified in extract.
• Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
• The Tenderer must declare by way of eESPD (Part IV) that it has a minimum annual turnover of at least €20,000,000 (Ex VAT) for each of the last three (3)
• 4 hours), if the Per Diem Rate submitted for this Role is €400, then the Contracting Authority will pay €200 for the 4 hours of services provided (excluding breaks)
• The Tenderer must declare by way of eESPD (Part IV) that it has a minimum annual turnover of at least €20,000,000 (Ex VAT) for each of the last three (3) financial years, or alternatively, if t
• The Tenderer must declare by way of eESPD (Part IV) that it has a minimum annual turnover of at least €20,000,000 (Ex VAT) for each of the last three (3) financial years, or alternatively, if the date of establishment was more recent, that the annual turnover of the Tenderer for
• Appendix 1: Requirements and Specifications
• Appendix 4: Declaration as to Personal Circumstances of Tenderer

7. Key dates & process

8. Contract terms that matter

Contract duration in the extract: 24 months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

• Title: RFT for the provision of a Team of ICT Technical Resources to provide Application Maintenance Support Services to An Garda Síochána (IPS014C)
• VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
• be required to hold for the term of the Services Contract the following insurances: Type of Insurance Indemnity Limit Employer’s Liability €12.7 Million limit for any one claim or series of cl
• NOW IT IS HEREBY AGREED in consideration of the sum of €2.00 (the receipt of which is hereby acknowledged by the Contractor) as follows:
• incipal auditors/independent accountants confirming that the Tenderer meets the minimum annual turnover requirements
• The Contracting Authority will provide a minimum of 1 weeks’ notice to the successful Tenderer prior to advising that a contract is be terminated for a Resource(s)
• It is anticipated that the full-time Resources will work 240 days annually
• tion (the “Services Contract”) will be issued for a term of 24 months (“the Term”)

9. Risks, red flags & unusuals

• Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
• The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
• Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

• Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
• Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
• Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
• Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

• Source RFT/PQQ filenames: IPS014 RFT Applications Maintenance Support Services for AGS.docx, RFT for the provision of a Team of ICT Technical Resources to provide Application M, RFT Applications Maintenance Support Services for AGS.docx] Request for Tenders dat.
• eTenders CFT / notice reference: not specified in extract.
• Clarification contact / portal: eTenders message portal (email not surfaced in extract).
• Key attachments to prioritise: RFT Applications Maintenance Support Services for AGS.docx] Part 1: Introduction, Appendix 1: Requirements and Specifications, Appendix 2: Pricing Schedule.