Single Operator Framework Agreement for the Purchase of Gift Cards / Vouchers

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

Dublin City Council ran this procurement for “Single Operator Framework Agreement for the Purchase of Gift Cards / Vouchers” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

• The framework agreement covers the supply of gift cards/vouchers that may be
• good and services, in outlets within and outside of the Republic of Ireland and online,
• the areas of arts, sports, recreation and social services (e.g. libraries, sports facilities parks,
• community development and housing welfare services). The City Council also provides
• emergency services through Dublin Fire Brigade.
• development of the city. The range of services provided by Dublin City Council could best be
• 2.3.1. Fitness for Purpose of the Product/Service Offered
• offer under this criterion including in relation to the following aspects of the service. Gift
• the gift card for goods or services to the value of the gift card without additional cost
• containing details of participating retailers and service providers and also details on
• processes / supply chain logistics.
• satisfactory delivery of the supplies/services required. The duties of the contract manager will Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

• Programme 2023 to 2025 amounts to €2.86 billion
• summarised by listing the programme group structure used by central government to classify
• It is the policy of the Contracting Authority to promote participation by Small and Medium

4. Eligibility & selection criteria

• Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; Insurance Confirmation of the following insurances being in place:  Employer’s Liability - €13 million  Public Liability - €6.5 million  Product Liability - € 6; ave the following insurances in place Insurance Type Level required if successful Level in Place Details of Any Excess Renewal Date Employers Liability €13,000,000 € Public Liability €6,500,000 € Product Liability €6,500,000 € OR OR OR OR OR
• Certifications — not specified for this tender
• Past experience — not specified for this tender
• Personnel — not specified for this tender
• Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
• — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Insurance Confirmation of the following insurances being in place:  Employer’s Liability - €13 million  Public Liability - €6.5 million  Product Liability - € 6
• ave the following insurances in place Insurance Type Level required if successful Level in Place Details of Any Excess Renewal Date Employers Liability €13,000,000 € Public Liability €6,500,000 € Product Liability €6,500,000 € OR OR OR OR OR
• irm that if successful, where the levels required under the contract/framework are higher than those currently in our possession ,000 € Product Liability €6,500,000 € OR OR OR OR OR
• hat we have the following insurances in place Insurance Type Level required if successful Level in Place Details of Any Excess Renewal Date Employers Liability €13,000,000 € Public Liability €6,500,000 € Product Liability €6,500,000 € OR I confirm that if successful,

5. Award criteria & scoring

6. Submission requirements

• Method statement / response document (template/page limits) — not specified in extract.
• CVs (page count, named roles) — not specified in extract.
• Pricing schedule (format/template) — expected at ITT stage.
• Case studies (number/value range) — client references/comparable project evidence was referenced.
• Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
• Mandatory site visit — not specified in extract.
• Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
• submitted by 12 noon on 21st July 2023 to enable issue of responses to all interested parties
• [Request for Tender Single Operator Framework Agreement.pdf] Request for Tender (RFT) Single-Operator Framework Agreement
• changes, will be published on the Irish Government Procurement Opportunities Portal
• www.etenders.gov.ie. Registration is free of charge and there is no charge for documents.
• [Request for Tender Single Operator Framework Agreement.pdf] in
• [Request for Tender Single Operator Framework Agreement.pdf] Framework Agreement

7. Key dates & process

8. Contract terms that matter

Contract duration in the extract: 24 months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

• Sector: Office Supplies & Equipment
• VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
• terminate at 14 days written notice
• re parts of the contract may be performed that are in force 7 days prior to the deadline for receipt of Te
• force 7 days prior to the deadline for receipt of Te
• Small and Medium Enterprise Participation ............................................................. 3
• Small and Medium Enterprise Participation
• It is the policy of the Contracting Authority to promote participation by Small and Medium

9. Risks, red flags & unusuals

• Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
• The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
• Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

• Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
• Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
• Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
• Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

• Source RFT/PQQ filenames: Request for Tender Single Operator Framework Agreement.pdf, €1,500,000 excluding VAT. It is emphasised, however, that this figure is provided strictly for indicative purposes only as there is no guaranteed expenditure under the framework agreement. 3.4 Awarding Contracts under the Framework Agreement In the case of a single-operator framework agreement, contracts may be awarded directly on foot of the original tenders or by consultation with the Framework Member and invitation to provide a supplementary tender within the constraints laid down in this tender documentation and the framework agreement terms and conditions. 3.5 Right to Tender outside of the Framework The Contracting Authority intends to use the framework for the procurement of requirements falling within its scope during the specified period; however, it reserves the right to go outside the framework for the procurement of any requirement without reference to the Framework Member. Admission to a framework does not guarantee the award of any contract to any economic operator, nor does it give the member the right to be consulted in respect of, or tender for, any contract. 3.6 Compliance with the Terms and Conditions of the Framework Agreement Admission to the framework agreement will be conditional upon acceptance of the Contracting Authority’s Framework Terms and Conditions in Appendix 1. Tenderers are required to review these terms and conditions and indicate their acceptance thereof as part of their tender submission. In addition to the Framework Terms and Conditions, Tenderers are required to read the General Terms and Conditions for Supplies 2017 and indicate their acceptance thereof as part of their tender submission.

Request for Tender (RFT) Single-Operator Framework Agreement

[Request for Tender Single Operator Framework Agreement.pdf, General Terms and Conditions for Supplies 2017.pdf.

• eTenders CFT / notice reference: CfT ID:2070057), online tender facility.
• Clarification contact / portal: [email protected].
• Key attachments to prioritise: RFT) Single-Operator Framework Agreement, RFT, Appendix 1..