Application Management ICT Solution, Implementation and Support

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

2. Scope of Work

The Health Research Board ran this procurement for “Application Management ICT Solution, Implementation and Support” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

• Title: Application Management ICT Solution, Implementation and Support
• personal injury of any person arising as a result of or in connection with the Services for an amount of not less than €6.5 million any one occurrence
• otherwise engaged by SUPPLIER arising as a result of or in connection with the Services for an amount of not less than €13 million any one occurrence
• personal injury of any person arising as a result of or in connection with the Services for an amount of not less than €1,000,000 any one occurrence
• ity estimates that the expenditure on the Services to be covered by the proposed [Services Contract] may amount to some €600,000 (excl
• rer shall be required to supply its Tax Clearance Access Number and Tax Reference Number to facilitate online verification of their tax status by
• to supply its Tax Clearance Access Number and Tax Reference Number to facilitate online verification of their tax status by
• Integration with EU CTIS Member API, with capability to log the application and redirect straight to Ethical Revi
• will support a range of services based on standards such as ISO 27001
• d that implementation will be completed within 6 months from initiation
• is anticipated that implementation will be completed within 6 months from initiation
• SECTION 2: APPLICATION SUPPORT SERVICE 35 Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

• a Cyber Liability policy for an amount of not less than €1,500,000 which is intended to cover the legal lia
• a Cyber Liability policy for an amount of not less than €1,500,000 which is intended to cover the legal liability to pay damages to third parties
• The HRB is a State Agency under auspices of the Department of Health, the remit of the agency is to support and fund health and social care research and provide evidence to inform policy and practice. The HRB host both the National Office and Secretariat, providing operational and strategic support to both units.
• Strategic Objectives for Supporting Health Research

4. Eligibility & selection criteria

• Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; a Cyber Liability policy for an amount of not less than €1,500,000 which is intended to cover the legal lia; 2 Not Used Type of Insurance Indemnity Limit Employer’s Liability €13 million Public Liability €6.5 million Professional Indemnity €1 millio
• Certifications — not specified for this tender
• Past experience — not specified for this tender
• Personnel — not specified for this tender
• Geographic / facility constraints — not specified for this tender Additional binding lines surfaced in the deterministic extract:
• — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
• a Cyber Liability policy for an amount of not less than €1,500,000 which is intended to cover the legal lia
• 2 Not Used Type of Insurance Indemnity Limit Employer’s Liability €13 million Public Liability €6.5 million Professional Indemnity €1 millio
• n Cyber Liability €1.5 million 20
• n Cyber Liability €1.5 million 3

5. Award criteria & scoring

6. Submission requirements

• Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
• CVs (page count, named roles) — not specified in extract.
• Pricing schedule (format/template) — expected at ITT stage.
• Case studies (number/value range) — client references/comparable project evidence was referenced.
• Declarations (ESPD/Bona Fides/Tax/COI) — ESPD/declaration/statement-of-confirmation language was present.
• Mandatory site visit — not specified in extract.
• Submission portal and formatting — eTenders portal and PDF electronic copies were referenced. Submission-related source lines:
• and track the portfolio of ethics applications, provide a cyber and risk mitigated approach to safeguard data, and to enable applicants to submit
• The following table sets out the number and type of applications submitted to the National Office for ethics review in 20
• Appendix 1: Requirements and Specifications 22
• Appendix 3: Tenderers’ Statement 45
• Appendix 4: Declaration as to Personal Circumstances of Tenderer 47
• Appendix 6: Confidentiality Agreement 77

7. Key dates & process

8. Contract terms that matter

Contract duration in the extract: 6 months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

• VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
• NOW IT IS HEREBY AGREED in consideration of the sum of €2.00 (the receipt of which is hereby
• is anticipated that implementation will be completed within 6 months from initiation
• All fees payable in this Schedule 2 shall be paid within 30 days of receipt of the invoice
• Schedule A: Terms and Conditions 53
• providing such Personal Data to the Contracting Authority for the purposes of its participation in this Competition .
• Where a group of undertakings (in whatever form and regardless of the legal relationship between them) come together to
• Where a group of undertakings (in whatever form and regardless of the legal relationship between them) come together to submit a Tender in response to this RFT, the Contracting Authority will deal with all matters relating to this Competition through a single nominated entity authorised to represent all members of the group of undertakings. The Tenderer must provide details of all members of the group of undertakings and their role in the Tender and clearly set out the contact details including name, title, telephone number, postal address, facsimile number and e-mail address of the nominated entity authorised to represent the Tenderer and to whom all communications shall be directed and accepted until this Competition has been completed or terminated. Correspondence from any other person will NOT be accepted, acknowledged or responded to.

9. Risks, red flags & unusuals

• Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
• The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
• Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

• Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
• Consortium / sub-contracting — allowed or addressed in the extracts (Appendix references and reliance provisions).
• Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
• Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

• Source RFT/PQQ filenames: NREC RFT June 2023.docx, Schedule 2 shall be paid within 30 days of receipt of the invoice, RFT June 2023.docx] Contents.
• eTenders CFT / notice reference: not specified in extract.
• Clarification contact / portal: eTenders message portal (email not surfaced in extract).
• Key attachments to prioritise: Appendix 1: Requirements and Specifications 22, Appendix 2: Pricing Schedule 44, Appendix 3: Tenderers’ Statement 45.