Outsourced Service Provider for Integrated (Hard and Soft) Building Facilities Management (GALW/BUILD/1530/2022)
Value
€18.0m
Deadline
17 Jul
17 Jul 2023
Value
€18.0m
Deadline
17 Jul
Outsourced service provider for integrated building facilities management at University of Galway.
Outsourced service provider for integrated building facilities management at University of Galway.
Bidder profile
Mid-sized to large firms with experience in public sector facilities management and compliance.
Risks & flags
- High turnover requirement
- Complex compliance obligations
- Two-step tender process
Briefing
AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.
1. At a glance
| Field | Detail |
|---|---|
| Buyer | University of Galway (ID 1400) |
| Title | Outsourced Service Provider for Integrated (Hard and Soft) Building Facilities Management (GALW/BUILD/1530/2022) |
| CPV / category | services |
| Estimated value | 18000000.00 |
| Per-year (if multi-year) | not stated |
| Procedure type | not stated |
| Lots | not stated |
| Location | Ireland |
| Contract length | 6 Months |
| Submission deadline | 2023-07-17T11:00:00+00:00 |
| Go-live / start | not stated |
2. Scope of Work
University of Galway (ID 1400) ran this procurement for “Outsourced Service Provider for Integrated (Hard and Soft) Building Facilities Management (GALW/BUILD/1530/2022)” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:
- Title: Outsourced Service Provider for Integrated (Hard and Soft) Building Facilities Management (GALW/BUILD/1530/2022)
-
- Procure and/or project manage Works and Services on behalf of University of Galway between the values of €5,000 and €50,000 (for works) and €5,000 and €25,000 for Services) whilst satisfying The Contract
-
- Where a repair in excess of €1,000 occurs due to a lack of maintenance the Contractor shall not be permitted to cl
- and record results This must be checked within 6 months of any new installation or\nrepair to the sacrificial anode system
- e Task details available in SFG schedule 3M Carry out 3 monthly maintenance on automatic urinals
- e Task details available in SFG schedule 6M Carry out 6 monthly maintenance of security alarm system
- details available in SFG schedule 6M Carry out 6 monthly maintenance of security alarm system
- e Task details available in SFG schedule 6M Carry out 6 monthly maintenance of Automatic gates/barrie
- e Task details available in SFG schedule 6M Carry out 6 monthly Fire dampers maintenance in line with
- l Task details available in SFG schedule 6M Carry out 6 monthly maintenance of security alarm system
- l Task details available in SFG schedule 6M Carry out 6 monthly maintenance of the chiller equipment,
- s Task details available in SFG schedule 6M Carry out 6 monthly maintenance of security alarm system Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.
3. Background & buyer context
The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.
- g turnover to be considered for this RFP requirement: I confirm that we have the following turnover to be considered for this RFP requirement: Turnover Requirement Candidates must provide objective evidence from an appropriate source turnover of at least €5,000,000 for at least the last three financial ye
- Turnover Requirement Candidates must provide objective evidence from an appropriate source turnover of at least €5,000,000 for at least the last three financial years or pro-rata if more recently establ
- Candidates must provide objective evidence from an appropriate source turnover of at least €5,000,000 for at least the last three financial years or pro-rata if more recently establ
- Candidates must provide objective evidence from an appropriate source turnover of at least €5,000
4. Eligibility & selection criteria
- Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
- Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; Employer's liability insurance with a limit of not less than thirteen million euros (€13,000,000 euro) in respect of any one claim or ser; Professional indemnity insurance with a limit of not less than one million three hundred thousand euro (€1,300,000) in respect of any one claim or series
- Certifications — Employer's liability insurance with a limit of not less than thirteen million euros (€13,000,000 euro) in respect of any one claim or ser
- Past experience — not specified for this tender
- Personnel — not specified for this tender
- Geographic / facility constraints — Employer's liability insurance with a limit of not less than thirteen million euros (€13,000,000 euro) in respect of any one claim or ser; Professional indemnity insurance with a limit of not less than one million three hundred thousand euro (€1,300,000) in respect of any one claim or series; Cyber insurance with a limit of not less than one million euro (€1,000,000) in respect of any one claim or series Additional binding lines surfaced in the deterministic extract:
- — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
- Employer's liability insurance with a limit of not less than thirteen million euros (€13,000,000 euro) in respect of any one claim or ser
- Professional indemnity insurance with a limit of not less than one million three hundred thousand euro (€1,300,000) in respect of any one claim or series
- Cyber insurance with a limit of not less than one million euro (€1,000,000) in respect of any one claim or series
- g turnover to be considered for this RFP requirement: I confirm that we have the following turnover to be considered for this RFP requirement: Turnover Requirement Candidates must provide objective evidence from an appropriate source turnover of at least €5,000,000 for at least the last three financial ye
- confirm that we have the following insurances in place Insurance Type Level in Place Details of Any Excess Expiry Date Expiry Date Employers Liability Level Required: €13m € Public / Products Liability Level Required: €20Million any one accident unlimited any one peri
5. Award criteria & scoring
| Criterion | Weight (%) | Sub-criteria | Pass/fail threshold |
|---|---|---|---|
| Quality | not stated | Methodology / implementation detail not stated in extract | not stated |
| Price | not stated | Pricing basis not stated in extract | not stated |
| The documents indicated a staged process (qualification, then tender). Any explicit MEAT split is captured above where a numeric line was visible; otherwise it remained not specified in the provided text extract. |
6. Submission requirements
- Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
- CVs (page count, named roles) — not specified in extract.
- Pricing schedule (format/template) — expected at ITT stage.
- Case studies (number/value range) — client references/comparable project evidence was referenced.
- Declarations (ESPD/Bona Fides/Tax/COI) — not specified in extract.
- Mandatory site visit — not specified in extract.
- Submission portal and formatting — not specified in extract. Submission-related source lines:
- L0052 Lifting Point CV61 NaN LIFT SHAFT LIFTING EYE
- L0053 Lifting Point CV5 NaN LIFT SHAFT LIFTING EYE
- L0054 Lifting Point CV7 NaN LIFT SHAFT LIFTING EYE
- L0056 Lifting Point CV6 NaN LIFT SHAFT LIFTING EYE
- L0057 Lifting Point CV8 NaN LIFT SHAFT LIFTING EYE
- L0058 Lifting Point CV9 NaN LIFT SHAFT LIFTING EYE
7. Key dates & process
| Milestone | Date |
|---|---|
| RFT issued | not specified |
| Clarification deadline | not specified |
| Mandatory site visit | not specified |
| Tender deadline (date + time) | 2023-07-17T11:00:00+00:00 |
| Expected award | not specified |
| Contract start | not specified |
| Go-live / mobilisation | not stated |
| Date surfaced in documents | 2023-07-17T11:00:00+00:00 |
8. Contract terms that matter
Contract duration in the extract: 6 Months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.
- VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
- he contractor shall not be permitted to combine multiple repairs in order to create an overall repair cost in excess of €1,000.
- l Task details available in SFG schedule 6M Carry out 6 monthly maintenance of the chiller equipment,
- s Task details available in SFG schedule 6M Carry out 6 monthly maintenance of the chiller equipment,
- S-53 DRAINAGE - Foul Pipework Per 20,000 m² Footprint Mechanical Six Monthly
- oul Pipework Per 20,000 m² Footprint Mechanical Six Monthly
- [NUI Galway Plant List Locations.xlsx] Item No Description Serial No Plant No Building Location
- [NUI Galway Plant List Locations.xlsx] Item No Description Serial No Plant No Location
9. Risks, red flags & unusuals
- Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
- The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
- Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.
10. SME fit assessment
This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.
- Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
- Consortium / sub-contracting — not clearly specified in extract.
- Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
- Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.
11. Where to dig deeper
- Source RFT/PQQ filenames: NUI Galway Plant List Locations.xlsx, ressor NaN EQ1055 BSB Main Plantroom NaN Boge Comp[ressor NaN EQ1056 BSB Main Plantroom NaN NaN NaN NaN NaN NaN NaN Vacuum Pump 1 NaN EQ1057 BSB Main Plantroom NaN Vacuum Pump 2 NaN EQ1058 BSB Main Plantroom NaN Vacuum Pump 3 NaN EQ1059 BSB
[NUI Galway Plant List Locations.xlsx, Appendix 1 Annex 1 - PPM Task list to SFG20 Standard.xlsx.
- eTenders CFT / notice reference: not specified in extract.
- Clarification contact / portal: eTenders message portal (email not surfaced in extract).
- Key attachments to prioritise: schedule 3M Carry out 3 monthly maintenance on automatic urinals, schedule 6M Carry out 6 monthly maintenance of security alarm system, schedule 6M Carry out 6 monthly maintenance of Automatic gates/barrie.
This tender has been awarded
- Neylons Facility Management
- Neylons Facility Management · 11 Apr 2024
Can you bid?
Required certifications
- Employer's liability insurance
- Professional indemnity insurance
- Cyber insurance
Minimum turnover
€5,000,000
Public liability insurance
€20,000,000
Professional indemnity insurance
€1,300,000
Scoring
Lowest Price
Technical Merit
Price
Lots (1)
Comprehensive facilities management services including hard and soft FM, statutory compliance, and project management.
Documents (17)
Appendix 1 - Facilities Management Specification and Requirements.docx
291.0 KB · Specification
Lambe Assests Register.xlsx
93.8 KB · Specification
Appendix 3 - Annex 1 - Pricing Return.xlsx
198.3 KB · Pricing / BOQ / Schedule of Rates
Appendix 3 - Annex 2 - Pricing Return CCMI.xlsx
123.8 KB · Pricing / BOQ / Schedule of Rates
Appendix 3 - Annex 3 - Pricing Return BRU.xlsx
80.8 KB · Pricing / BOQ / Schedule of Rates
ILAS Asset Register.xlsx
478.7 KB · Other
Pressure Vessel Asset Register.xlsx
28.5 KB · Other
Appendix 1 Annex 1 - PPM Task list to SFG20 Standard.xlsx
214.8 KB · Appendix / Annex
Appendix 1 Annex 2 - FM In-Scope Services.xlsx
22.8 KB
Appendix 1 Annex 3 - FM Service Matrix.xlsx
27.0 KB · Appendix / Annex
Appendix 1 Annex 5 Service Matrix Delivery Model.xlsx
34.1 KB · Appendix / Annex
Appendix 2 - Tender Response Document.docx
179.8 KB · Tender Response Template
Biosciences Asset Register.xls
57.0 KB
CTRF FM M and E Register.xlsx
50.9 KB · Appendix / Annex
HBB Asset Register.xls
54.5 KB
NUI Galway Plant List Locations.xlsx
28.5 KB · Appendix / Annex
Vector Core Asset Register.pdf
400.3 KB · Appendix / Annex
Original notice text
The University of Galway seeks an outsourced service provider for integrated hard and soft building facilities management, covering maintenance and operational services over a 6-month contract.
AI analysis updated 4 months ago
Value
€18.0m
Deadline
17 Jul
Buyer
University of GalwayLocation
University of Galway campus
Procedure
Open
Clarification
07 Jul 2023
eTenders ID
1912130
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