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← Tenders / Outsourced Service Provider for Integrated (Hard and Soft) Building Facilities Management (GALW/BUILD/1530/2022)
Awarded Facilities Management & Cleaning Services Open

Outsourced Service Provider for Integrated (Hard and Soft) Building Facilities Management (GALW/BUILD/1530/2022)

Value

€18.0m

Deadline

17 Jul

Outsourced service provider for integrated building facilities management at University of Galway.

SME fit: Medium Bid effort: Medium 📍 Galway

Outsourced service provider for integrated building facilities management at University of Galway.

Bidder profile

Mid-sized to large firms with experience in public sector facilities management and compliance.

Risks & flags

  • High turnover requirement
  • Complex compliance obligations
  • Two-step tender process

Briefing

AI-generated analysis of the documents. Check the official notice and any amendments for current submission details.

1. At a glance

Field Detail
Buyer University of Galway (ID 1400)
Title Outsourced Service Provider for Integrated (Hard and Soft) Building Facilities Management (GALW/BUILD/1530/2022)
CPV / category services
Estimated value 18000000.00
Per-year (if multi-year) not stated
Procedure type not stated
Lots not stated
Location Ireland
Contract length 6 Months
Submission deadline 2023-07-17T11:00:00+00:00
Go-live / start not stated

2. Scope of Work

University of Galway (ID 1400) ran this procurement for “Outsourced Service Provider for Integrated (Hard and Soft) Building Facilities Management (GALW/BUILD/1530/2022)” as an operational contract requiring implementation and sustained service execution. The extracted pack showed qualification-stage material with references to later ITT technical depth; practical activity therefore centred on building, integrating, and operating the specified service stack with compliant reporting and handover obligations where stated. Constituent activities and named work elements in the supplied extracts:

  • Title: Outsourced Service Provider for Integrated (Hard and Soft) Building Facilities Management (GALW/BUILD/1530/2022)
    • Procure and/or project manage Works and Services on behalf of University of Galway between the values of €5,000 and €50,000 (for works) and €5,000 and €25,000 for Services) whilst satisfying The Contract
    • Where a repair in excess of €1,000 occurs due to a lack of maintenance the Contractor shall not be permitted to cl
  • and record results This must be checked within 6 months of any new installation or\nrepair to the sacrificial anode system
  • e Task details available in SFG schedule 3M Carry out 3 monthly maintenance on automatic urinals
  • e Task details available in SFG schedule 6M Carry out 6 monthly maintenance of security alarm system
  • details available in SFG schedule 6M Carry out 6 monthly maintenance of security alarm system
  • e Task details available in SFG schedule 6M Carry out 6 monthly maintenance of Automatic gates/barrie
  • e Task details available in SFG schedule 6M Carry out 6 monthly Fire dampers maintenance in line with
  • l Task details available in SFG schedule 6M Carry out 6 monthly maintenance of security alarm system
  • l Task details available in SFG schedule 6M Carry out 6 monthly maintenance of the chiller equipment,
  • s Task details available in SFG schedule 6M Carry out 6 monthly maintenance of security alarm system Non-binding monetary references in the source were treated as context only and were not used as qualification thresholds.

3. Background & buyer context

The buyer context reflected a formal Irish public-procurement route, with pre-qualification used to control entry into the tender stage.

  • g turnover to be considered for this RFP requirement: I confirm that we have the following turnover to be considered for this RFP requirement: Turnover Requirement Candidates must provide objective evidence from an appropriate source turnover of at least €5,000,000 for at least the last three financial ye
  • Turnover Requirement Candidates must provide objective evidence from an appropriate source turnover of at least €5,000,000 for at least the last three financial years or pro-rata if more recently establ
  • Candidates must provide objective evidence from an appropriate source turnover of at least €5,000,000 for at least the last three financial years or pro-rata if more recently establ
  • Candidates must provide objective evidence from an appropriate source turnover of at least €5,000

4. Eligibility & selection criteria

  • Turnover requirement — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
  • Insurance — — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.; Employer's liability insurance with a limit of not less than thirteen million euros (€13,000,000 euro) in respect of any one claim or ser; Professional indemnity insurance with a limit of not less than one million three hundred thousand euro (€1,300,000) in respect of any one claim or series
  • Certifications — Employer's liability insurance with a limit of not less than thirteen million euros (€13,000,000 euro) in respect of any one claim or ser
  • Past experience — not specified for this tender
  • Personnel — not specified for this tender
  • Geographic / facility constraints — Employer's liability insurance with a limit of not less than thirteen million euros (€13,000,000 euro) in respect of any one claim or ser; Professional indemnity insurance with a limit of not less than one million three hundred thousand euro (€1,300,000) in respect of any one claim or series; Cyber insurance with a limit of not less than one million euro (€1,000,000) in respect of any one claim or series Additional binding lines surfaced in the deterministic extract:
  • — use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.
  • Employer's liability insurance with a limit of not less than thirteen million euros (€13,000,000 euro) in respect of any one claim or ser
  • Professional indemnity insurance with a limit of not less than one million three hundred thousand euro (€1,300,000) in respect of any one claim or series
  • Cyber insurance with a limit of not less than one million euro (€1,000,000) in respect of any one claim or series
  • g turnover to be considered for this RFP requirement: I confirm that we have the following turnover to be considered for this RFP requirement: Turnover Requirement Candidates must provide objective evidence from an appropriate source turnover of at least €5,000,000 for at least the last three financial ye
  • confirm that we have the following insurances in place Insurance Type Level in Place Details of Any Excess Expiry Date Expiry Date Employers Liability Level Required: €13m € Public / Products Liability Level Required: €20Million any one accident unlimited any one peri

5. Award criteria & scoring

Criterion Weight (%) Sub-criteria Pass/fail threshold
Quality not stated Methodology / implementation detail not stated in extract not stated
Price not stated Pricing basis not stated in extract not stated
The documents indicated a staged process (qualification, then tender). Any explicit MEAT split is captured above where a numeric line was visible; otherwise it remained not specified in the provided text extract.

6. Submission requirements

  • Method statement / response document (template/page limits) — Appendix 1 questionnaire/PQQ response was required.
  • CVs (page count, named roles) — not specified in extract.
  • Pricing schedule (format/template) — expected at ITT stage.
  • Case studies (number/value range) — client references/comparable project evidence was referenced.
  • Declarations (ESPD/Bona Fides/Tax/COI) — not specified in extract.
  • Mandatory site visit — not specified in extract.
  • Submission portal and formatting — not specified in extract. Submission-related source lines:
  • L0052 Lifting Point CV61 NaN LIFT SHAFT LIFTING EYE
  • L0053 Lifting Point CV5 NaN LIFT SHAFT LIFTING EYE
  • L0054 Lifting Point CV7 NaN LIFT SHAFT LIFTING EYE
  • L0056 Lifting Point CV6 NaN LIFT SHAFT LIFTING EYE
  • L0057 Lifting Point CV8 NaN LIFT SHAFT LIFTING EYE
  • L0058 Lifting Point CV9 NaN LIFT SHAFT LIFTING EYE

7. Key dates & process

Milestone Date
RFT issued not specified
Clarification deadline not specified
Mandatory site visit not specified
Tender deadline (date + time) 2023-07-17T11:00:00+00:00
Expected award not specified
Contract start not specified
Go-live / mobilisation not stated
Date surfaced in documents 2023-07-17T11:00:00+00:00

8. Contract terms that matter

Contract duration in the extract: 6 Months. Payment cycle, SLA/KPI schedule, and penalty regime were not fully disclosed in the snippets unless listed below.

  • VERIFIED PHRASES (deterministic regex extract from the documents — treat as authoritative for numerical claims)
  • he contractor shall not be permitted to combine multiple repairs in order to create an overall repair cost in excess of €1,000.
  • l Task details available in SFG schedule 6M Carry out 6 monthly maintenance of the chiller equipment,
  • s Task details available in SFG schedule 6M Carry out 6 monthly maintenance of the chiller equipment,
  • S-53 DRAINAGE - Foul Pipework Per 20,000 m² Footprint Mechanical Six Monthly
  • oul Pipework Per 20,000 m² Footprint Mechanical Six Monthly
  • [NUI Galway Plant List Locations.xlsx] Item No Description Serial No Plant No Building Location
  • [NUI Galway Plant List Locations.xlsx] Item No Description Serial No Plant No Location

9. Risks, red flags & unusuals

  • Qualification gate: the deterministic extract included a turnover threshold line (— use these verbatim for insurance / turnover. If a category (insurance, turnover) has no entry here, treat it as 'not specified' for THIS tender.), which can materially narrow bidder pool composition.
  • The two-step process (PQQ then ITT) shifted effort to compliance evidence early, with competitive scoring detail potentially deferred.
  • Technical and contractual granularity appeared ITT-dependent, increasing ambiguity at qualification stage for non-incumbent bidders.

10. SME fit assessment

This competition looked most accessible to firms with established public-sector tender capability, documented financial capacity, and direct operational experience in the relevant service category.

  • Credible bidder profile — mid-sized to large specialist with formal QA/compliance process.
  • Consortium / sub-contracting — not clearly specified in extract.
  • Indicative bid-prep effort — 6 to 12 working days for evidence collation, form completion, and review cycles at PQQ level.
  • Pwin signal — strongest for bidders with reusable qualification artefacts, comparable references, and low-friction mobilisation capability.

11. Where to dig deeper

  • Source RFT/PQQ filenames: NUI Galway Plant List Locations.xlsx, ressor NaN EQ1055 BSB Main Plantroom NaN Boge Comp[ressor NaN EQ1056 BSB Main Plantroom NaN NaN NaN NaN NaN NaN NaN Vacuum Pump 1 NaN EQ1057 BSB Main Plantroom NaN Vacuum Pump 2 NaN EQ1058 BSB Main Plantroom NaN Vacuum Pump 3 NaN EQ1059 BSB

[NUI Galway Plant List Locations.xlsx, Appendix 1 Annex 1 - PPM Task list to SFG20 Standard.xlsx.

  • eTenders CFT / notice reference: not specified in extract.
  • Clarification contact / portal: eTenders message portal (email not surfaced in extract).
  • Key attachments to prioritise: schedule 3M Carry out 3 monthly maintenance on automatic urinals, schedule 6M Carry out 6 monthly maintenance of security alarm system, schedule 6M Carry out 6 monthly maintenance of Automatic gates/barrie.

This tender has been awarded

Can you bid?

Required certifications

  • Employer's liability insurance
  • Professional indemnity insurance
  • Cyber insurance

Minimum turnover

€5,000,000

Public liability insurance

€20,000,000

Professional indemnity insurance

€1,300,000

Scoring

Lowest Price

Technical Merit

Price

Lots (1)

Lot 1: Facilities Management Services

Comprehensive facilities management services including hard and soft FM, statutory compliance, and project management.

Documents (17)

DOCX

Appendix 1 - Facilities Management Specification and Requirements.docx

291.0 KB · Specification

XLSX

Lambe Assests Register.xlsx

93.8 KB · Specification

XLSX

Appendix 3 - Annex 1 - Pricing Return.xlsx

198.3 KB · Pricing / BOQ / Schedule of Rates

XLSX

Appendix 3 - Annex 2 - Pricing Return CCMI.xlsx

123.8 KB · Pricing / BOQ / Schedule of Rates

XLSX

Appendix 3 - Annex 3 - Pricing Return BRU.xlsx

80.8 KB · Pricing / BOQ / Schedule of Rates

XLSX

ILAS Asset Register.xlsx

478.7 KB · Other

XLSX

Pressure Vessel Asset Register.xlsx

28.5 KB · Other

XLSX

Appendix 1 Annex 1 - PPM Task list to SFG20 Standard.xlsx

214.8 KB · Appendix / Annex

XLSX

Appendix 1 Annex 2 - FM In-Scope Services.xlsx

22.8 KB

XLSX

Appendix 1 Annex 3 - FM Service Matrix.xlsx

27.0 KB · Appendix / Annex

XLSX

Appendix 1 Annex 5 Service Matrix Delivery Model.xlsx

34.1 KB · Appendix / Annex

DOCX

Appendix 2 - Tender Response Document.docx

179.8 KB · Tender Response Template

XLS

Biosciences Asset Register.xls

57.0 KB

XLSX

CTRF FM M and E Register.xlsx

50.9 KB · Appendix / Annex

XLS

HBB Asset Register.xls

54.5 KB

XLSX

NUI Galway Plant List Locations.xlsx

28.5 KB · Appendix / Annex

PDF

Vector Core Asset Register.pdf

400.3 KB · Appendix / Annex

Original notice text

The University of Galway seeks an outsourced service provider for integrated hard and soft building facilities management, covering maintenance and operational services over a 6-month contract.

AI analysis updated 4 months ago

Bid ↗
Details

Value

€18.0m

Deadline

17 Jul

View on eTenders ↗

Location

University of Galway campus

Procedure

Open

Clarification

07 Jul 2023

eTenders ID

1912130

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